Admissions Representative(Sales Exp Required)

As an Admissions Representative at Unitek College, your primary responsibilities include responding to inquiries from potential students, making outbound calls to gauge interest, scheduling interviews, and following up with applicants. You'll also document your interactions using our student information database (Nexus/CampusVue) and present various career planning options during interviews to assist students in making informed decisions about their education.

To apply for the Admissions Representative position at Unitek College, candidates should have a minimum of 2 years of customer service, telemarketing, or sales experience, including some experience in admissions. A Bachelor’s degree is preferred, but equivalent experience is also acceptable. Additionally, strong presentation skills and proficiency in Microsoft Office Suite are essential for this role.

The salary range for an Admissions Representative at Unitek College is between $60k to $75k annually, depending on your experience. This competitive pay reflects our commitment to attracting skilled professionals who will contribute positively to our students' journeys.

Unitek College offers a comprehensive benefits package for Admissions Representatives that includes medical, dental, and vision insurance starting from the first month after 30 days of employment. Additional perks include 2 weeks of starting vacation, 12 paid holidays, a 401k plan with company match, company-paid life insurance, and leadership development opportunities.

At Unitek College, you can expect a collegiate and supportive work environment that values growth and collaboration. As an Admissions Representative, you'll be part of a team that is dedicated to helping students achieve their career aspirations, fostering a sense of community and camaraderie throughout the organization.

Handling objections is all about listening and empathy. Acknowledge the student's concerns, provide clear and concise information that addresses their worries, and reframe the conversation to highlight the benefits of enrolling at Unitek College. Show genuine interest in their goals and guide them through any hurdles they may perceive.

When asked this question, highlight a particular experience where you actively engaged with a lead. Emphasize your consultative approach, the specific strategies you used to build rapport, and how you provided valuable information that influenced their decision to enroll. Concrete examples demonstrate your effectiveness.

Effective follow-up involves a mix of timely communication and personalized engagement. I would create a follow-up schedule, use multi-channel outreach (calls, emails, texts) to connect, and tailor my message based on the student's interests and previous interactions, ensuring that they always feel valued and informed.

Prioritizing tasks is crucial in this role. I would assess tasks by urgency and impact, using tools like to-do lists or CRM systems to keep track of inquiries, follow-ups, and deadlines. This ensures I manage my time effectively while maintaining a high level of service for prospective students.

In answering this question, focus on your specific skills, experiences, and enthusiasm that align with the role. Highlight your previous customer service or sales experience, your passion for education, and any knowledge of healthcare programs. Showing your understanding of Unitek College's mission will strengthen your response.

Staying motivated during challenging calls comes down to mindset and preparation. I remind myself of the value I can provide and the impact I can have on students' lives. Additionally, setting achievable daily goals helps keep my spirits up and maintains a forward-looking attitude.

Teamwork is essential as an Admissions Representative. Collaborating with colleagues allows for sharing best practices, strategies, and support, ultimately enhancing our collective ability to assist prospective students. Engaging with the team fosters an environment where we can learn from each other and improve our performance.

Handling sensitive information requires confidentiality and professionalism. I would ensure all documents and discussions are secure, follow company policies strictly, and only share information with authorized personnel. Maintaining trust is crucial for both the applicants and the institution.

The most important quality for an Admissions Representative is empathy. Understanding the needs and motivations of prospective students helps build genuine connections. When students feel heard and supported, they are more likely to view the admissions process positively and make informed decisions.

In answering this question, it’s good to express long-term commitment to the field. Talk about your desire for growth and how you wish to evolve in roles that allow you to impact education positively—perhaps by taking on leadership positions or influencing program design based on student feedback.