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Principal Software Engineer - job 1 of 2

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

The Capital Supply Vertical is the fuel that powers Upstart’s AI based lending operations. Spread across five dynamic high performance teams; Capital Supply is in charge of onboarding and maintaining Capital Supply relations with both our Lending Partners and Investors. We provide both our internal and external business partners with reports, forecasting, financial reporting and help optimize the connection between our customer base and the funding suppliers.

As a Principal Engineer at Upstart on the Capital Supply  team, you will collaborate with all parts of the Upstart business and engineering, including Machine Learning, Data Engineering, Product Management, Product Design, Platform, Servicing, Lending Partnerships, and Auto. The role will report directly to a head of Capital Market Engineering and work closely with all five of the Capital Supply  product engineering teams. Your goal is to autonomously identify and prioritize high impact work that will ultimately make the Capital Supply Vertical successful.

How you’ll make an impact:

  • Help define the Capital Supply engineering’s longer term technical roadmap ensuring alignment with business objectives
  • Guide the architectural evolution of Capital Supply systems with an emphasis on systems shared across the Capital Market engineering teams
  • Uncover and drive alignment across complex technical requirements, designs, trade-offs, influencing product direction  
  • Proactively evaluate, prototype, and roll out new technologies/frameworks to help cultivate a culture of innovation
  • Partner with product leaders to shape product direction and drive business impact across all Capital Supply products
  • Lead from the front, while mentoring and developing technical leaders
  • Identify and prioritize high leverage and impactful opportunities

What we’re looking for: 

  • Minimum requirements:
    • 10+ years software engineering experience 
    • Strong technical and software engineering fundamentals including a demonstrated ability to build and own large-scale, highly available consumer products
    • Ability to explain complex business and technical concepts to all audiences
    • Experience leading large cross-team initiatives at companies that have gone through periods of rapid business or organizational growth
    • Track record of successfully mentoring and developing technical leaders
  • Preferred qualifications:
    • Has defined and executed on longer term (multi-quarter +) technological visions or strategies for multi-team organizations
    • Has driven initiatives of significant depth or breadth with demonstrated results in engineering process, technology platforms, or overall productivity of others
    • Ability to identify gaps in organizational knowledge, tools, and practices and produce and execute on plans to address those gaps
    • Ability to influence and lead without direct authority
    • Strong product and analytical mindset that allows you to think in terms of ROI, risk, and trade offs

Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin 

Time Zone Requirements - This team operates across all U.S. time zones.

Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

What you'll love: 

  • Competitive Compensation (base + bonus & equity)
  • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
  • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
  • Employee Stock Purchase Plan (ESPP)
  • Life and disability insurance
  • Generous holiday, vacation, sick and safety leave  
  • Supportive parental, family care, and military leave programs
  • Annual wellness, technology & ergonomic reimbursement programs
  • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
  • Catered lunches + snacks & drinks when working in offices

#LI-REMOTE

#LI-MidSenior 

At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range
$186,100$257,500 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. 

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com

https://www.upstart.com/candidate_privacy_policy

Average salary estimate

$221800 / YEARLY (est.)
min
max
$186100K
$257500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Principal Software Engineer, Upstart

At Upstart, we’re reimagining lending, and we want you to be an integral part of that journey as a Principal Software Engineer. Working remotely within the United States, or in one of our offices in San Mateo, Columbus, or Austin, you’ll be part of the Capital Supply Vertical, the powerhouse behind our AI-driven lending operations. Picture yourself collaborating across high-performance teams, engaging with experts from Machine Learning and Data Engineering to Product Management and beyond. Your role isn’t just about writing code; it’s about shaping the future of access to affordable credit. You’ll have the chance to define a long-term technical roadmap that aligns with our business objectives, actively guide architectural evolution, and mentor emerging technical leaders. You’ll be at the forefront of innovation, exploring new technologies while driving product direction in partnership with diverse teams. We’re looking for a seasoned professional with over 10 years of software engineering experience who can tackle complex technical challenges and lead cross-team initiatives. If you thrive in a dynamic environment and are passionate about making a meaningful impact, Upstart would love to hear from you. Our mission is simple: we aim to enable access to credit based on true risk. Join us in this exciting endeavor and let’s create a future where finance is more inclusive!

Frequently Asked Questions (FAQs) for Principal Software Engineer Role at Upstart
What are the core responsibilities of a Principal Software Engineer at Upstart?

As a Principal Software Engineer at Upstart, your core responsibilities would include defining the engineering roadmap for the Capital Supply Vertical, leading architectural discussions, and guiding complex technical initiatives. You will also mentor your team members while collaborating with various departments, ensuring that all efforts align with the business's goals.

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What skills are required to become a Principal Software Engineer at Upstart?

To qualify for the Principal Software Engineer position at Upstart, you should have at least 10 years of software engineering experience coupled with strong technical fundamentals. A proven track record of leading large cross-team initiatives, the ability to explain complex concepts clearly, and experience with mentoring team members is crucial.

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What is the company culture like for Principal Software Engineers at Upstart?

Upstart fosters a dynamic and inclusive culture where innovation thrives. As a Principal Software Engineer, you'll experience a collaborative environment aimed at making a positive impact on credit access. You'll also benefit from a supportive team structure that fosters personal growth and professional development.

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What types of technologies do Principal Software Engineers work with at Upstart?

Principal Software Engineers at Upstart work with a variety of advanced technologies and frameworks in the AI and financial sectors. Your role will involve evaluating and implementing new technologies to enhance system capabilities and promote a culture of innovation within the engineering teams.

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How does Upstart support the professional development of Principal Software Engineers?

Upstart is committed to the professional development of its employees by offering resources for continuous learning, mentorship programs, and opportunities to lead significant projects. The culture encourages sharing knowledge and growing together, ensuring all team members thrive in their careers.

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Common Interview Questions for Principal Software Engineer
What motivated you to apply for the Principal Software Engineer role at Upstart?

When answering this question, focus on your passion for using technology to drive meaningful change in the finance sector, particularly in making credit more accessible. Highlight your interest in Upstart’s mission and values, and how they align with your professional goals.

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Can you describe a large-scale project you've led and its impact?

Choose a project that showcases your leadership skills and technical capabilities. Discuss the challenges you faced, how you overcame them, and the contributions you made towards successful outcomes, emphasizing measurable impact on business metrics or user experience.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritization, such as analyzing project dependencies, aligning with business objectives, and using project management tools. Discuss how you communicate with teams to ensure that everyone is aligned and focused on the highest priorities.

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What strategies do you use to mentor and develop junior engineers?

Share your mentoring philosophy, whether it involves hands-on coding sessions, code reviews, or facilitating learning opportunities. Discuss how you create a supportive environment where junior engineers can learn and grow, fostering their confidence and skills.

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How do you handle technical disagreements within a team?

Discuss your approach to conflict resolution, such as encouraging open communication, analyzing the technical merits of different perspectives, and seeking consensus. Emphasize the importance of maintaining a collaborative atmosphere and finding solutions that benefit the project.

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What role does data play in your decision-making process as an engineer?

Highlight the importance of data-driven decision-making in engineering. Discuss how you analyze performance metrics, user feedback, and system logs to inform your technical choices and drive improvements in software design and functionality.

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Can you explain a complex technical concept to a non-technical audience?

Choose a technical topic relevant to the role and simplify it for a layperson. Show how you would break down complex ideas into easier-to-understand terms, emphasizing clarity and relatability to demonstrate your communication skills.

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How do you stay updated on the latest technology trends?

Share specific resources you utilize to keep your technical knowledge current, such as industry blogs, online courses, and conferences. Emphasize your commitment to lifelong learning and how you apply new insights to your work.

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What is your approach to ensuring code quality in your projects?

Discuss the importance of code reviews, unit testing, and automated testing in maintaining code quality. Explain how you set coding standards within your team and the processes you establish to uphold them.

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What do you believe sets Upstart apart from other companies in the financial technology sector?

Reflect on Upstart's commitment to using innovative technology to foster financial inclusivity and its strong company culture. Highlight aspects like their AI-driven approaches, mentorship opportunities, and dedication to enhancing credit access as differentiators.

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Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we would love to hear from you!

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DATE POSTED
March 21, 2025

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