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Director, Sales Enablement

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Commercial and Money Movement Solutions (CMS) is comprised of Visa’s global new flows businesses (commercial/B2B, Visa Direct, government, Visa Cross-Border Solutions). The CMS Sales Operations and Enablement Director will support global and regional sales across our Commercial, Money Movement, and Visa Government Solutions segments. Reporting to the head of CMS Commercial Operations, the CMS Sales Operations and Enablement Director will be joining a high growth part of the business focused on driving revenue beyond the consumer card business. We are looking for a sales enablement leader to join our team to enhance our sales performance and productivity by providing our sales teams with the tools, resources, and training to effectively sell CMS solutions.

Essential Functions

This role will focus on the following:

  • Develop and execute sales enablement strategies to drive sales based on a strong understand of sales processes and methodologies
  • Lead and drive adoption of Sales tools including, but not limited to CRM platforms, knowledge management, and training tools to increase seller competency and skills
  • Conduct comprehensive reviews to make recommendations on initiatives that will improve sales productivity and increase pipeline conversion rates
  • Establish and implement roadmap for sales effectiveness focused on customer lifecycle, account planning, sales journeys, tools, processes, and business planning
  • Utilize data and analytics to establish sales enablement priorities, measure KPIs and provide insights to our executives.
  • Curate, maintain, and upload sales enablement content on the enterprise sales enablement platform ensuring accessibility and usability
  • Deliver globally consistent, regionally relevant sales plays to reduce sales cycle time for Visa’s account executives and sales teams, in support of regional pipelines and priorities
  • Work cross-functionally with Sales, Product Marketing, Product Management, Client Services, Solutioning, and Visa University in support of key training initiatives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Additional Information: 3+ years of work experience focused on enabling sales teams
• 5+ years working with sales force automation and campaign tools i.e. Highspot (or other Knowledge Management platform), Microsoft Dynamics, etc.
• Demonstrated experience Sales, Marketing or in developing sales training programs
• Strong understanding of sales processes and methodologies
• Self-starter who thrives in a fast-paced environment and can lead and drive results independently
• Enjoys working in an ‘intrapreneurial’ environment, building something from the ground up.
• Enjoy networking, strategic thinking and developing presentations complete with recommendations.
• Excellent verbal, written, and interpersonal communication skills including advanced Power point skills
• Demonstrated track record of planning, managing and executing against a complex, competitive sales strategy
• Ability to organize and manage multiple priorities
• Outstanding problems solving and analytical skills with ability to drive findings into strategic imperatives
• Attention to detail and dedicated to efficient productivity
• Team oriented, collaborative, diplomatic and flexible with ability to influence in a highly matrixed organization.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 161,500.00 to 234,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Average salary estimate

$197850 / YEARLY (est.)
min
max
$161500K
$234200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Sales Enablement, Visa

If you're ready to elevate your career, consider the Director, Sales Enablement position at Visa in San Francisco, CA. At Visa, we're not just a payments company; we're a leader in innovation, connecting the world through cutting-edge payment technologies. As the Sales Enablement Director, you'll be at the forefront of our Commercial and Money Movement Solutions (CMS) segment, driving sales performance and productivity across various global and regional teams. You'll develop winning strategies and lead initiatives that equip our sales teams with the necessary tools and training to excel. Imagine managing sales enablement content, optimizing sales processes, and leveraging data analytics to inform decision-making that translates into increased sales effectiveness. With a competitive salary that could reach up to $234,200 annually and an inclusive benefits package, this position offers not just a job, but a genuine opportunity to make a profound impact in the payment industry. If you're a self-starter who thrives in dynamic environments and has a passion for enabling success, then the Director, Sales Enablement position at Visa could be your next great adventure. Join us and experience what Life at Visa looks like—where your efforts uplift everyone, everywhere while driving results for something truly great.

Frequently Asked Questions (FAQs) for Director, Sales Enablement Role at Visa
What are the primary responsibilities of the Director, Sales Enablement at Visa?

The Director, Sales Enablement at Visa is responsible for developing and executing sales enablement strategies that drive overall sales performance. You'll lead the adoption of essential sales tools, conduct comprehensive reviews to identify areas for improvement, establish a roadmap for sales effectiveness, and deliver impactful sales plays tailored to regional needs.

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What qualifications are needed for the Director, Sales Enablement position at Visa?

To qualify for the Director, Sales Enablement role at Visa, candidates should have at least 10 years of work experience, ideally with a Bachelor’s Degree. For candidates with an Advanced Degree or a PhD, alternate years of experience may apply. Additionally, expertise in enabling sales teams and familiarity with sales force automation tools is preferred to excel in this role.

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How does the hybrid work environment function for the Director, Sales Enablement at Visa?

The Director, Sales Enablement position at Visa is hybrid, allowing employees to alternate between remote work and office days. Employees are expected to work from the office 2-3 set days a week based on leadership guidance, with a general expectation of being in-office at least 50% of the time depending on business needs.

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What growth opportunities are available for the Director, Sales Enablement at Visa?

In the Director, Sales Enablement role at Visa, there are numerous opportunities to grow both personally and professionally. With Visa's strong emphasis on innovation and market position, you'll not only enhance your skill set in sales enablement but also contribute to strategic initiatives that shape the industry's future, making a name for yourself in a fast-paced environment.

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What type of experience is valued for the Director, Sales Enablement role at Visa?

Visa values candidates with experience focused on enabling sales teams, particularly with a history of developing sales training programs. Ideal candidates should also have substantial exposure to sales processes and methodologies as well as previous success in managing complex sales strategies.

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Common Interview Questions for Director, Sales Enablement
Can you describe your experience with developing sales enablement strategies?

When answering this question, focus on specific strategies you've implemented, the processes you followed, and the outcomes you achieved. Share metrics or KPIs that demonstrate the impact of your strategies on sales performance, making sure to emphasize both quantitative and qualitative results.

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How do you ensure the adoption of sales tools among team members?

Discuss your approach to change management, emphasizing communication, training, and support. Provide an example where you successfully navigated resistance to new tools and how you engaged team members to see the benefits, ensuring that the tools were essential to enhancing their sales processes.

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What methods do you use to analyze sales data and determine priorities?

Outline your experience with data analytics tools and methodologies you employ to interpret sales data. Provide an example of how data-driven insights have influenced your decision-making or sales enablement strategies in a previous role. Highlighting your ability to convert data into actionable recommendations will showcase your analytical skills.

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How do you align sales enablement initiatives with business goals?

Explain how you typically conduct a needs assessment to understand business goals and align sales enablement initiatives accordingly. Mention collaboration with cross-functional teams to ensure that all sales strategies are in sync with broader corporate objectives.

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Describe a challenging sales enablement project you led.

Share a specific instance where you faced challenges—perhaps in gaining stakeholder buy-in or overcoming resource constraints. Detail the steps you took to address these challenges, what you learned, and how the project ultimately succeeded.

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How do you measure the effectiveness of sales training programs?

Discuss the specific metrics or KPIs you use to evaluate training effectiveness, such as sales performance before and after training or sales cycle length reductions. Share examples of how feedback loops contributed to continuous improvement in your programs.

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What tools do you find most effective for knowledge management in sales?

Mention specific tools that you've used, such as Highspot or Microsoft Dynamics, and discuss how their features facilitated knowledge sharing among sales teams. It’s valuable to relate your answer to practical experiences and how these tools contributed to better sales outcomes.

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In what ways do you think the sales landscape is changing?

Provide insights based on recent trends in the sales industry, especially in payment technologies. Discuss how staying ahead of these trends can influence sales strategies and the role of innovative tools, emphasizing adaptability to thrive in a rapidly evolving landscape.

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How do you prioritize multiple projects and deadlines?

Describe your organizational and prioritization strategies, incorporating tools or methodologies you use to stay on top of projects. Highlight your ability to balance urgent demands without sacrificing quality or impacting team morale.

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What motivates you in a sales enablement role?

Share your passion for enabling success in sales teams. Discuss how contributions lead to satisfying results, and how the role allows you to impact not just individual performance but overall company success, making your answer personal and relatable.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 14, 2025

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