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Issuing Specialist Seller - job 20 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

Join our team at Visa as an Issuing Specialist Seller in Wilmington, where innovation meets the financial services landscape! If you have a passion for FinTech and a knack for building relationships, this is the perfect role for you. In this position, you’ll immerse yourself in the nuances of the payments ecosystem, specifically tailored for Issuers and Program Managers. Your extensive experience will come into play as you navigate complex organizations and provide tailored solutions that fit various functions within Issuers. Collaborating with cross-functional teams like Sales Operations, Product, and Marketing, you will be integral in developing and executing sales strategies that align with Visa’s mission of uplifting everyone and every transaction. With moderate to extensive travel for client meetings and events, you'll have the chance to meet with key decision-makers, ensuring they fully understand Visa's innovative solutions. Your role will also involve actively prospecting potential clients, managing relationships, and ensuring high levels of client satisfaction through proactive outreach. You’ll also leverage your expertise to update market trends in Microsoft Dynamics, driving actionable insights. This hybrid position allows for a flexible work schedule, blending both remote and in-office time, ensuring you have the best of both worlds. Come, be part of a team that celebrates diversity, fosters innovation, and is at the forefront of the FinTech movement!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the responsibilities of an Issuing Specialist Seller at Visa?

As an Issuing Specialist Seller at Visa, your primary responsibilities include navigating complex organizations to sell solutions to Issuers, prospecting and qualifying potential clients, and developing comprehensive sales strategies that align with Visa's mission. You'll work closely with cross-functional teams to prepare proposals and ensure high levels of client satisfaction through proactive outreach. You'll also be accountable for achieving revenue objectives through the acquisition of new clients and the retention of existing ones.

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What qualifications are needed for the Issuing Specialist Seller position at Visa?

To excel as an Issuing Specialist Seller at Visa, candidates typically need significant experience within the financial services industry, particularly in FinTech. A strong understanding of the payments ecosystem, emerging trends, and the challenges faced by Issuers is essential. Experience in sales involving complex negotiations and a knack for relationship-building are also pivotal in this role.

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How does the Issuing Specialist Seller position support Visa's overall business objectives?

The Issuing Specialist Seller role at Visa supports business objectives by driving sales growth through the acquisition of new clients and the upsell of existing services. By developing tailored sales strategies that address the unique needs of Issuers, this position ensures that Visa’s solutions not only meet client needs but also contribute to the overall revenue goals and client satisfaction.

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What role does collaboration play in the Issuing Specialist Seller position at Visa?

Collaboration is fundamental for the Issuing Specialist Seller position at Visa. You’ll be required to partner with various internal teams, including Product Management, Client Services, and Marketing, to design and implement effective solutions tailored to client needs. This teamwork ensures a seamless client experience and fosters continuous improvement of Visa’s offerings.

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Is the Issuing Specialist Seller role at Visa a remote or on-site position?

The Issuing Specialist Seller position at Visa is a hybrid role, allowing flexibility between remote work and in-office attendance. Team members are expected to work from the office 2-3 days a week based on business needs, striking a balance that promotes both efficiency and collaboration among team members.

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Common Interview Questions for Issuing Specialist Seller
Can you describe your experience in the financial services industry and how it's relevant to the Issuing Specialist Seller role?

In preparing for this question, showcase your relevant experience focusing on the skills and knowledge acquired in the financial services sector. Highlight specific examples where you've managed client relationships, executed sales strategies, or navigated complex organizations similar to those in the Issuer community.

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How do you approach building relationships with key decision-makers in large organizations?

An effective answer would describe a relationship-building strategy, perhaps detailing your process for identifying stakeholders, understanding their challenges, and offering tailored solutions. Emphasize your interpersonal skills and any successful examples that demonstrate your ability to foster long-term partnerships.

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What strategies would you implement to identify and target high-potential Issuing clients?

Discuss your method for market research and client analysis. Explain how you leverage data to identify potential clients and describe any tools or software you use for tracking and analyzing market trends. This will show that you are proactive and value data-driven decision-making.

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How do you ensure client satisfaction throughout the sales process?

Your response should include techniques for maintaining consistent communication, setting realistic expectations, and actively seeking feedback from clients during and after the sales process. Share specific instances where you went above and beyond to resolve issues or enhance client experiences.

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What role does collaboration play in your sales process as an Issuing Specialist Seller?

Elaborate on how collaboration with various internal teams enhances your ability to deliver effective solutions to clients. Provide examples of past teamwork experiences that led to successful project outcomes, which will demonstrate your understanding of the importance of cross-functional collaboration.

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Can you detail a time when you successfully closed a complex deal?

Prepare to describe a specific situation where you navigated a challenging sale. Focus on the strategies you employed, including how you addressed objections, engaged stakeholders, and ultimately achieved a favorable outcome, thereby showcasing your negotiation skills and sales acumen.

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What understanding do you have of Visa's solutions for Issuer clients?

Your answer should reflect a solid understanding of Visa's offerings for Issuers, including specific products and services. Researching Visa's solutions in advance and discussing how these can meet Issuer needs will demonstrate your preparedness and alignment with the company's offerings.

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How do you stay updated with industry trends and regulatory changes affecting the financial services sector?

Share the resources you utilize, such as trade publications, industry news, webinars, and networking events. This indicates your commitment to staying informed and adaptable in a rapidly evolving industry, particularly in the FinTech space.

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How do you prioritize your tasks when managing multiple clients or opportunities at once?

Illustrate your approach to time management and prioritization based on urgency and client needs. Discuss any tools you use for tracking tasks and how you ensure that all clients receive the attention they require without compromising service quality.

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What motivates you in a sales role, particularly in the financial services industry?

Your response should touch on intrinsic and extrinsic motivators, such as the thrill of closing deals, building relationships, or the satisfaction of helping clients solve problems. Highlight how these aspects keep you engaged and passionate about your work in the financial sector.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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