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Lead, Product Management - job 3 of 20

Visa USA Inc., a Visa Inc. company, needs a Lead, Product Management (multiple openings) in Mentor, OH to:

  • Responsible for Cardinal product elements, capabilities, and core functionality.
  • Assist in the onboarding, training & acclimation of new team members into the Technical Product Management (TPM) team.
  • Serve as primary SME & initial escalation point for TPM team, helping drive the day-to-day operations of the team.
  • Collaborate with cross-functional department leads, senior stakeholders & leadership to identify and implement necessary process & technology improvements to increase operational effectiveness.
  • Actively participate in strategic direction of the product and the platform. Serve as an escalation point for product functionality inquiries and production support.
  • Define product requirements for new features and/or products and provide transparent communication to relevant parties on product decisioning.
  • Communicate key messages and engage effectively with many diverse functional stakeholders through the product lifecycle.
  • Represent the product and the organization to external stakeholders, by presenting in business reviews, supporting client calls, and participating in marketing engagements.
  • Actively seek customer and market input and data as a source of product innovation.
  • Manage one or more direct reports aligned with product vertical.
  • Position reports to the Mentor, OH office and may allow for partial telecommuting.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead, Product Management, Visa

Are you ready to take your career to the next level? At Visa USA Inc., we are on the lookout for a dynamic Lead, Product Management to join our team in Mentor, OH. In this role, you'll not only oversee Cardinal product elements, capabilities, and core functionality but also play a crucial part in onboarding and training new team members in our Technical Product Management team. As the go-to subject matter expert, you'll help drive the day-to-day operations, ensuring everything runs smoothly. You'll collaborate with various department leads and senior stakeholders to implement necessary process and technology improvements, working towards boosting our operational effectiveness. Your strategic insight will help shape product direction and you'll be the primary point of contact for product functionality inquiries. Transparency is key, so you'll communicate important updates to all relevant parties throughout the product lifecycle. Plus, you'll represent Visa to external stakeholders during business reviews, client calls, and marketing events. This is an excellent opportunity to innovate by actively seeking customer and market input, while also managing one or more direct reports in line with product verticals. Embrace the challenge and seize the chance to make a significant impact within Visa USA Inc. in Mentor, transferring your knowledge and experience to lead our team to success, all while enjoying the flexibility of partial telecommuting.

Frequently Asked Questions (FAQs) for Lead, Product Management Role at Visa
What responsibilities does the Lead, Product Management at Visa USA Inc. have?

The Lead, Product Management at Visa USA Inc. in Mentor is responsible for overseeing Cardinal product elements, capabilities, and core functionality. This includes onboarding and training new team members, collaborating with cross-functional leads to implement technology improvements, and actively participating in the strategic direction of the product. Moreover, this role serves as the primary escalation point for product functionality inquiries.

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What qualifications are needed for the Lead, Product Management position at Visa USA Inc.?

To excel as a Lead, Product Management at Visa USA Inc., candidates typically need a strong background in product management, experience leading teams, and a knack for strategic planning. Familiarity with technical product management is essential, along with excellent communication skills to engage effectively with diverse stakeholders throughout the product lifecycle.

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Can you describe the work environment for the Lead, Product Management at Visa USA Inc.?

The work environment for the Lead, Product Management at Visa USA Inc. is dynamic and collaborative. Situated in Mentor, OH, this role allows for a blend of in-office work and partial telecommuting, offering flexibility. You'll work closely with cross-functional teams, senior leadership, and external stakeholders, ensuring a vibrant and engaging atmosphere.

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What opportunities for career growth exist as a Lead, Product Management at Visa USA Inc.?

As a Lead, Product Management at Visa USA Inc., there are numerous opportunities for career growth. With responsibilities including management of direct reports and significant contributions to strategic product direction, individuals can expand their leadership skills and gain invaluable experience that may lead to higher positions within the company.

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What role does customer feedback play in the Lead, Product Management position at Visa USA Inc.?

Customer feedback is integral to the Lead, Product Management role at Visa USA Inc. The person in this position actively seeks market input and customer data to drive product innovation and enhancements. This engagement helps ensure that the products developed meet real-world needs and expectations, fostering greater satisfaction and effectiveness.

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Common Interview Questions for Lead, Product Management
Can you walk us through your experience in product management?

In answering this question, highlight specific instances where you've successfully led product initiatives. Discuss your role in product strategy, development, and how you collaborated with cross-functional teams to achieve results. Be sure to emphasize measurable outcomes.

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How do you prioritize product features?

When discussing how you prioritize product features, share your strategies for balancing customer needs, business goals, and technical feasibility. Describe any frameworks or methodologies you use, such as MoSCoW or RICE, to guide your decision-making.

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What tools do you use for product management?

Be prepared to mention specific tools such as JIRA, Trello, or Aha! that you utilize for product roadmapping and project management. Discuss your proficiency with these tools and how they aid in communication and tracking progress within the team.

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How do you handle conflict within your team?

Explain your approach to conflict resolution, emphasizing the importance of open communication and understanding all perspectives involved. Share an example where you successfully mediated a disagreement and reached a positive outcome.

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Describe your experience with stakeholder management.

Heighten your response by detailing your methods for engaging with stakeholders, from gathering their input to keeping them informed. Illustrate with examples of how you've built strong relationships that help advance product goals.

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How do you measure the success of a product?

In your answer, include the key performance indicators (KPIs) you track, such as user adoption rates, revenue impacts, or customer satisfaction scores. Emphasize your experience with using data analytics to inform post-launch adjustments.

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What role does customer feedback play in your product development process?

Discuss your commitment to integrating customer feedback into every stage of product development. Describe methods for gathering feedback, such as surveys or user testing, and how you translate that input into actionable changes or new features.

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Tell us about a product you launched and what challenges you faced.

Share a specific product launch story, outlining the challenges you encountered and how you overcame them. Discuss what you learned from the experience and how it impacted your approach to future projects.

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How do you stay updated on industry trends?

Express your commitment to continuous learning by sharing resources you utilize to stay informed, such as industry blogs, webinars, or professional networks. Mention how this knowledge impacts your decision-making in product management.

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What do you consider to be the most important skill for a Lead, Product Management?

Articulate your belief in the significance of strategic vision in product management. Highlight your ability to align team efforts with broader business goals and your experience in rallying team members around a shared product vision.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11698 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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