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Manager, Business Operations - job 35 of 42

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As part of our dynamic US Client Marketing team, the Business Operations Manager will lead the financial operations for US Marketing Services. Marketing Services, a growing sector within our company, delivers exceptional value to our clients through a range of services, from marketing advisory to campaign execution, achieved through our close partnerships with Visa Consulting & Analytics (VCA) and sales teams.

Within our US Marketing Services Business Planning and Operations (BPO) team, our focus is on supporting our Client Marketing teams by sharing best practices, developing training and communication materials, and advancing key strategies to drive business growth, along with ensuring efficient operating processes. This unique role requires problem-solving expertise, excellent communication skills, and executive presence. A strong desire to drive improvement in how marketing propels our business forward is essential. If you're analytical, creative, detail-oriented, collaborative, and comfortable in a fast-paced environment, we'd love to talk to you.

Responsibilities

Support pipeline operations for tracking key projects and anticipated impacts on business (revenue and expense), in partnership with Client Marketing team members and internal finance and accounting stakeholders.
Serve as the team’s regional support lead for Visa Project Central (Pipeline Management Tool), conducting training on newly released enhancements and troubleshooting any related issues with Client Marketers and Global Marketing Services team.
Support workstreams related to annual planning, including overseeing timelines, managing inputs from team, identifying areas for efficiencies/savings, and developing businesses cases for additional headcount and spend.
Develop and track annual financial goals for NA Marketing Services, partnering with key stakeholders to set the right targets and reconciling goals with business and global functions.
Collaborate with internal legal stakeholders to identify their requirements and potential challenges in the current contract review process, develop and implement streamlined processes and tools, and provide necessary training and support to Client Marketers.
Stay updated on legal best practices and ensure continuous communication on improvements and efficiencies in legal contract review and development.
Identify additional analytics needs/opportunities to support the growth of Marketing Services, including evaluation of project results, and the development of new processes for improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager, Business Operations, Visa

Join our innovative US Client Marketing team as the Business Operations Manager in vibrant Foster City! In this pivotal role, you'll lead the financial operations for our exciting US Marketing Services sector. This team is all about delivering unparalleled value to our amazing clients through a comprehensive suite of services, from marketing advisory to seamless campaign execution. You'll work closely with our partners at Visa Consulting & Analytics, as well as with our stellar sales teams, ensuring that our Client Marketing teams are supported with the best practices and resources they need to achieve success. A day in the life here involves not just overseeing the pipeline operations and tracking essential projects but also providing training on our proprietary Pipeline Management Tool. We believe that collaboration is key, and you’ll be an essential part of the Annual Planning workstreams—crafting business cases and driving efficiencies will be part of your exciting journey with us. Your role also involves collaborating with legal stakeholders to streamline processes and make improvements in our contract review practices. If you’re a detail-oriented, analytical thinker with a passion for driving marketing excellence and a knack for clear communication, we would love to have a conversation with you about how you can thrive here as a Business Operations Manager!

Frequently Asked Questions (FAQs) for Manager, Business Operations Role at Visa

What responsibilities does the Business Operations Manager have at the marketing company in Foster City?

As the Business Operations Manager at our Foster City marketing company, you will oversee financial operations, support pipeline management, lead training initiatives, coordinate annual planning activities, and streamline contract review processes with legal stakeholders. This position involves partnering with various teams to drive efficiencies and enhance operations, ensuring we deliver exceptional service to our clients.