Manager, People Team Audit & Compliance - job 4 of 20

The Manager of People Team Audit & Compliance at Visa will take on a variety of key responsibilities. This includes partnering with multiple functions across the People Team and the broader business to respond to audits effectively. They’ll act as a liaison and project manager, ensuring efficient results. Additionally, this role involves supporting compliance issues across the People Team, collaborating with the Legal department to ensure operational excellence. The manager will lead risk assessments and handle crucial quarterly risk reporting, while also driving automation to streamline processes. They will also create and maintain dashboards for tracking key audit and compliance issues.

To excel in the Manager of People Team Audit & Compliance role at Visa, candidates should possess strong analytical and project management skills. A deep understanding of compliance and risk management is crucial, along with experience working in cross-functional teams. Strong interpersonal skills and a passion for process improvement are also important. A degree in a relevant field such as business, law, or human resources is often preferred, along with relevant professional certifications.

The Manager of People Team Audit & Compliance plays a significant role in boosting operational performance at Visa by establishing standards and foundational processes that enhance overall functionality. By responding efficiently to audits and driving compliance initiatives, this manager ensures that the People Team operates at peak efficiency. Additionally, their involvement in risk assessments and reporting allows for proactive identification and management of potential risks, fostering both accountability and continuous improvement across the organization.

Success as the Manager of People Team Audit & Compliance at Visa hinges on a robust set of skills. Strong analytical abilities are essential for managing audits and compliance issues effectively. Project management proficiency ensures that tasks are completed on time and within scope. Furthermore, excellent interpersonal and communication skills enable effective collaboration across various teams. A proactive approach to problem-solving and the ability to drive process improvements through automation are also key attributes for this role.

The Manager of People Team Audit & Compliance role at Visa is a hybrid position, providing flexibility in working arrangements. While some days may be spent in the office, the specific expectations regarding in-office days will be confirmed by the hiring manager. This allows the successful candidate to balance remote work with in-person collaboration, ensuring they stay connected with their team while also maintaining a flexible work-life balance.

When discussing your experience with audit processes, it's helpful to share specific examples of audits you've managed or been involved with. Talk about the steps you took to prepare for the audit, the challenges faced, and how you ensured compliance. Highlight your role in liaising with different teams and how you collaborated to achieve efficient results.

To demonstrate your approach to compliance issues, describe a situation where you identified a compliance risk and the measures you took to address it. Stress the importance of collaboration with legal and other departments, and how you communicate compliance requirements clearly. Your ability to foster a culture of compliance will be key in your answer.

Provide a specific instance where you identified a process that needed improvement. Explain the steps you took to analyze the existing process, the changes you implemented, and the positive outcomes that followed, such as increased efficiency or compliance. Quantifiable results will make your answer stand out.

Discuss the methodologies you employ for risk assessment, such as SWOT analysis or risk matrices. Share an example of a project where you conducted a risk assessment, how you identified potential risks, and the strategies you implemented to mitigate those risks.

Effective communication is vital, especially in a role like the Manager of People Team Audit & Compliance. Talk about how you establish communication channels, set regular check-ins, and foster an open environment for discussing concerns. Providing examples of successful cross-functional collaborations will enhance your answer.

Mention specific tools or software you have experience with, such as compliance management systems or audit management software. Discuss how you utilized these tools to track compliance issues and improve reporting processes, sharing any successful implementations if applicable.

In a fast-paced environment, prioritization is key. Share your techniques for organizing tasks, such as creating to-do lists, setting deadlines, or using project management software. Illustrate your work style with examples that reflect your ability to meet deadlines without compromising quality.

Talk about your experience in creating dashboards and reporting metrics. Highlight a specific project where you developed a dashboard to track compliance or audit metrics. Describe the data you included and how it helped improve decision-making or transparency within the organization.

Discuss the importance of automation in enhancing efficiency and accuracy in audit and compliance processes. Provide examples of processes that you've automated and the benefits realized, such as reduced manual errors, faster reporting times, or improved data consistency.

Staying informed about changes in compliance regulations is essential for this role. Explain the methods you use, such as subscribing to industry journals, attending webinars, participating in professional organizations, or networking with compliance peers. Your commitment to continuous learning will be viewed positively during the interview.