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Manager - Product Operations - job 8 of 19

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We are seeking a dynamic Product Operations Manager to lead Go-To-Market (GTM) product initiatives. This role will focus on product enablement, managing cross-functional messaging and documentation around product enhancements and value proposition and collaborating with product marketing to develop and execute on GTM plans. This is a highly visible role which requires exceptional verbal/written communications skills and flexibility in acting as the central hub between Product and other organizations including Marketing, Sales, Solutioning and Client Services.

Requirements:

Create a value proposition canvas to align customer needs with our offerings, while ensuring that we have a continuous feedback loop with Sales and Marketing around understanding client needs, behaviors and experiences through observation, feedback, and analysis.
Serve as a bridge between Product and client facing teams to equip them with the necessary product knowledge to effectively position and sell our product offerings.
Test product collateral usability with regional client facing teams and refine messaging appropriately based on feedback in partnership with Product Marketing.
Develop a systematic path to share customer feedback with Product Leaders gathered through a series of interviews, client council forums and focus groups to inform strategic product decisions.
Lead the charge in creating a robust communications plan for the broader Visa Direct Product organization ensuring the organization is abreast about the latest strategic objectives, product launches and updates while reinforcing product culture, team identify and mission.
On the external communication and messaging front, actively manage external product roadmap communications in partnership with Sales and Marketing.
Partner with cross functional teams to provide support during new product launches, ensuring that Product Marketing, Solutioning and Sales input into product planning and executive reporting and interface with sales, product marketing and client services.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)

min

max

$90000K

$120000K

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What You Should Know About Manager - Product Operations, Visa

Are you ready to take your career to the next level with an exciting opportunity as a Manager - Product Operations at a leading company in San Francisco? In this dynamic role, you will spearhead Go-To-Market (GTM) product initiatives that play a pivotal part in shaping our offerings. Your main focus will be on product enablement, ensuring that the messaging around enhancements and value propositions is clear and engaging. Collaboration is key here; you’ll work closely with product marketing to develop and execute GTM plans. As a central hub connecting various departments like Marketing, Sales, Solutioning, and Client Services, your exceptional communication skills will help align everyone towards our common goals. You will create a value proposition canvas to ensure our offerings directly meet customer needs, while continuously gathering insights through collaboration and analysis. Serving as a bridge between Product and client-facing teams, you’ll equip them with the product knowledge needed to position and sell effectively. Testing product collateral usability and refining messaging based on feedback will also be part of your tasks. Creating a robust communications plan to keep the Visa Direct Product organization informed about strategic objectives and updates is essential. Furthermore, you’ll manage external communications, ensuring a seamless message in partnership with Sales and Marketing. If you're up for a hybrid work environment and a chance to lead innovative product strategies, this is the perfect role for you!

Frequently Asked Questions (FAQs) for Manager - Product Operations Role at Visa

What are the key responsibilities of the Manager - Product Operations at Visa Direct?

The Manager - Product Operations at Visa Direct is responsible for leading Go-To-Market (GTM) product initiatives, focusing on product enablement, creating and refining messaging, collaborating with cross-functional teams, and managing external communication regarding product roadmaps. This role requires connecting Product with various departments including Marketing, Sales, Solutioning, and Client Services to ensure a seamless flow of information and alignment across teams.