People Advisor, Manager - job 29 of 34

As a People Advisor, Manager at Visa, you will be responsible for coaching and guiding People Leaders in various HR functions, such as talent development, conflict resolution, and performance management. You’ll lead initiatives aimed at improving employee engagement and support leaders through the annual review and promotion cycles. Additionally, you will interpret data analytics to drive informed decisions, providing a strategic impact in the realm of people management.

Candidates for the People Advisor, Manager position at Visa should ideally possess a Bachelor’s degree in Human Resources or a related field, coupled with significant experience in HR management, particularly in coaching and advising leaders. Strong analytical skills, an understanding of people-related policies, and a client-centric approach are essential. Empathy and exceptional communication skills are also key to succeeding in this role.

The People Advisor, Manager role is critical in enhancing the Employee Experience at Visa. By coaching leaders to adopt empathetic leadership styles and providing them with the tools needed for effective team management, you will drive a positive workplace culture. Your contributions will focus on individual talent development and creating practices that foster employee engagement, ultimately ensuring that all employees feel supported and valued.

Yes, the People Advisor, Manager position at Visa is a hybrid role, allowing for a blend of in-office and remote work. Specific expectations for in-office days will be communicated by your hiring manager, providing flexibility while maintaining your essential responsibilities in supporting Visa’s people agenda.

In the People Advisor, Manager role at Visa, you will report directly to the People Advisor leader for Product, CMS, VAS, & Technology. You will also work in a matrixed relationship with the People Business Partner for CMS PD and Cyber-Security. This collaborative approach ensures that you have the support and resources needed to effectively guide People Leaders and enhance overall team performance.

When answering this question, provide specific examples of how you have previously coached leaders in talent development, performance management, or conflict resolution. Highlight your approach, emphasizing empathy and adaptability to different leadership styles.

Focus on your method for addressing conflicts, such as identifying the root cause, facilitating open communication, and fostering a collaborative environment. Share a relevant experience to illustrate your approach's effectiveness.

Discuss various strategies, such as regular feedback sessions, team-building activities, and recognition programs. Include examples of how these strategies have successfully improved engagement levels in past roles.

Mention key metrics like employee turnover rates, engagement survey results, and performance evaluation data. Explain how you interpret these metrics to drive informed decision-making within the HR framework.

Provide a specific example to illustrate how you worked with a leader to enhance their talent management capabilities, ensuring to describe the impact your coaching had on their leadership style and team performance.

Explain your process for conducting compensation reviews, including data analysis, collaboration with leaders, and considering market trends. Emphasize how you ensure fairness and equity across the organization during this process.

Share your experience in creating and implementing People initiatives, such as onboarding processes, talent development programs, or employee engagement campaigns. Highlight the outcomes and how they aligned with business goals.

Discuss your methods for staying informed, such as attending HR conferences, participating in webinars, and following industry publications. Highlight how this knowledge translates into your role at Visa.

Provide details about your experience in developing and executing a training program that involved multiple departments, explaining how you coordinated efforts and ensured engagement from all stakeholders.

Discuss qualities such as empathy, strong communication, analytical thinking, and the ability to build relationships. Consider sharing how you embody these qualities in your professional practice.