Job details

Sales Engineering Analyst - job 13 of 23

Get a free resume review

Job Description:

The Sales Engineer Analyst position is a part of the Visa Acceptance Solutions (Cybersource) – North America team. This esteemed role within the sales organization calls for a unique blend of sales ability and technical aptitude. As a key contributor to the success of the Indirect (Merchant) Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves interaction with various departments such as Indirect Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. Light to moderate travel is required for attending sales meetings, conferences, merchant events, and internal training sessions.

Responsibilities:

Maintain knowledge of Visa Acceptance / CyberSource / Authorize.net (VAS) solutions and collaborate with internal and external stakeholders.
Contribute to the architecture of our merchants' payment ecosystem by positioning VAS solutions to address business and technical requirements.
Collaborate with the Direct Sales team to acquire new merchants and up-sell / cross-sell to existing merchants.
Articulate and demonstrate how VAS solutions fit within the merchant ecosystem to meet customer needs and requirements.
Provide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closure.
Support existing VAS merchants as their needs/solutions evolve.
Actively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings, and document detailed notes of all sessions.
Personalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchants.
Be comfortable executing REST APIs in Postman and demonstrating Webhook events via local or external Webhook Listeners.
Be extremely detail-oriented, with the need to log all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-time.
Engage with internal teams including Product Management, Product Development, Customer Support, and Product Marketing to relay market feedback and provide input into the design of new solutions.
Be responsive and easily reachable via all communication channels during business hours (via Chat, Email, Phone, Teams calls, etc.)
Contribute to the completion of RFI/RFP requests as necessary.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Engineering Analyst, Visa

If you're looking to join a dynamic team with Visa Acceptance Solutions (Cybersource) in Lehi, the Sales Engineering Analyst position might just be your next big opportunity! This role is all about bridging the gap between sales and technology, and it’s perfect for someone who loves engaging with clients while diving deep into technical details. As a Sales Engineering Analyst, you will conduct technical discovery calls and showcase the power of our solutions through compelling demonstrations. Your ability to create technical architecture diagrams and author best practices will be crucial in helping merchants understand how our offerings can meet their unique needs. You'll collaborate closely with various teams, including Account Management, Solution Architects, and Marketing, to make sure we are not only meeting but exceeding merchant expectations. You’ll also have a chance to travel for sales meetings and industry events. If you enjoy being detail-oriented, handling multiple tasks, and providing pre-sales support in a vibrant environment, we'd love to have you on board! This hybrid role allows you to enjoy the flexibility of remote work while still connecting with your colleagues in the office a few days a week. Join us in driving innovation in the payments landscape!

Frequently Asked Questions (FAQs) for Sales Engineering Analyst Role at Visa

What are the key responsibilities of a Sales Engineering Analyst at Visa Acceptance Solutions?

As a Sales Engineering Analyst at Visa Acceptance Solutions, your key responsibilities will include conducting technical discovery calls, providing proof of value demonstrations, and performing in-depth technical product analyses. You will also be responsible for creating technical diagrams, documenting solution requirements, and collaborating with sales teams to support new and existing merchants. Engaging with various departments internally will help ensure that you effectively communicate market feedback and trends.