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Senior Manager, People Analytics Generative AI Platform - job 8 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

As the Senior Manager for People Analytics at our Generative AI Platform, based in vibrant Austin, you will be at the forefront of our bold strategy in shaping the future of employee engagement through innovative technology. This dynamic role calls for a visionary who thrives in an agile environment, utilizing tools like JIRA to ensure seamless project tracking and execution. You'll lead the charge in developing cutting-edge chatbot and generative AI solutions designed to enhance the employee experience significantly. Imagine simplifying the interaction our employees have with analytics and metrics, making it more intuitive and enriching. Your mission will not just stop at development. You’ll meticulously define success criteria and metrics to showcase the ROI of these state-of-the-art solutions while overseeing the entire product lifecycle—from inception to ongoing maintenance. Partnering closely with our dedicated People Technology team, your insights and leadership will drive the adoption of these innovations. You will gather requirements from key stakeholders, leveraging your deep understanding of AI and machine learning trends to refine our platform continuously. This position presents a rare opportunity to make a tangible impact in a fast-paced, innovative setting while enjoying the flexibility of hybrid work. Join us to transform how employees connect with data and analytics and play a pivotal role in the evolution of our People Team’s initiatives.

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the key responsibilities of a Senior Manager, People Analytics at the Generative AI Platform?

As a Senior Manager, People Analytics at the Generative AI Platform, you will lead the implementation of AI-driven chatbot solutions, manage the product lifecycle, and define critical success metrics. Your role includes collaborating with cross-functional teams, tracking project progress using agile methodology, and ensuring that employee experiences are connected and enriched through innovative technologies.

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What qualifications are necessary for the Senior Manager, People Analytics position?

To thrive as a Senior Manager, People Analytics at the Generative AI Platform, candidates should ideally have a background in People Analytics or a related field, combined with experience in generative AI applications. Familiarity with agile methodologies and tools like JIRA is essential, along with strong leadership and project management skills to guide cross-functional teams effectively.

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How does the Senior Manager, People Analytics role impact the employee experience?

The Senior Manager, People Analytics role directly enhances the employee experience by developing generative AI solutions and chatbots that facilitate easier access to analytics and metrics. By simplifying data interactions, you'll enable employees to engage with their information more effectively, ultimately fostering a data-driven culture within the organization.

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What tools and methodologies will be used by the Senior Manager, People Analytics?

The Senior Manager, People Analytics will utilize agile methodologies and tools such as JIRA to manage project progress and ensure timely delivery of solutions. Additionally, familiarity with AI technologies and data management tools will be essential for driving the development of innovative solutions that enhance employee interactions.

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What is the expected work environment for the Senior Manager, People Analytics at the Generative AI Platform?

This position offers a hybrid work environment, blending both in-office collaboration and remote flexibility. While specific in-office days will be confirmed by your hiring manager, you can expect a dynamic and innovative atmosphere where creativity and collaboration are highly encouraged.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you explain your experience with generative AI applications in relation to People Analytics?

In preparing for this question, emphasize specific projects where you have utilized generative AI to enhance the analytics landscape for employees. Discuss the challenges faced, how you applied AI, and the positive outcomes achieved, showcasing your understanding of both technology and employee needs.

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How do you prioritize product requirements when managing a project?

Share your approach to gathering and prioritizing requirements. Mention the importance of stakeholder engagement, understanding user needs, and using prioritization frameworks to balance short-term goals with long-term strategic initiatives.

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What strategies do you employ to measure the success of AI solutions in People Analytics?

Discuss your methodology for defining key success metrics prior to deployment and your approach to continuous monitoring post-launch. Highlight how tracking ROI, user adoption rates, and ongoing feedback loops are integral to your strategy.

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Describe a time when you faced a significant challenge during a project. How did you overcome it?

Prepare a specific example that showcases your problem-solving skills. Highlight the challenge, your thought process in approaching the issue, the steps you took, and the successful outcome, emphasizing your adaptability and resilience.

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How do you keep up with the latest trends in AI and machine learning, and how would you apply this knowledge?

Talk about your commitment to continuous learning—mention resources such as industry publications, online courses, and networking events. Provide examples of how you’ve previously applied new insights to improve processes or products.

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What role does collaboration play in your management style?

Share your philosophy on teamwork, emphasizing the importance of fostering an inclusive environment where every team member's input is valued. Discuss specific collaborative tools and practices you've implemented to ensure successful communication.

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How would you approach tracking the implementation of a new Generative AI solution?

Describe your systematic approach to project management, your familiarity with agile methodologies, and tools like JIRA. Emphasize the importance of regular updates, feedback loops, and adjusting the roadmap based on real-time data.

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What is your experience with change management, especially in the context of technology adoption?

Illustrate your experience leading change management processes, detailing specific strategies such as training sessions, user feedback solicitation, and creating support materials to ensure smooth transitions when implementing new technology.

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What do you consider as key factors in building a successful team culture?

Discuss the vital components of team culture, such as open communication, mutual respect, and shared goals. Provide examples of how you’ve fostered culture in previous roles to encourage collaboration and drive success.

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How do you approach stakeholder engagement during product development?

Describe your methods for engaging stakeholders effectively. Discuss your techniques for gathering input, ensuring transparency throughout the development process, and maintaining relationships for ongoing feedback and support.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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