Senior Manager, People Analytics Generative AI Platform - job 14 of 21

The Senior Manager, People Analytics at the Generative AI Platform holds vital responsibilities including defining and managing the generative AI strategy and product roadmap. This encompasses driving the development of solutions that enhance employee experiences, tracking implementation success, and collaborating closely with the People Technology team. Overall, this role is about leveraging AI to simplify and enrich employee interactions.

To succeed as a Senior Manager, People Analytics Generative AI Platform, candidates typically need extensive experience in AI applications, a strong background in product management, and proficiency in agile methodologies, particularly with tools like JIRA. A deep understanding of HR analytics and a strategic mindset for driving product development are also essential.

The Senior Manager, People Analytics ensures the success of Generative AI solutions by defining key success criteria and metrics designed to demonstrate the ROI of the products developed. This involves continuously tracking adoption rates, gathering feedback from users, and implementing necessary adjustments to enhance usability and effectiveness.

In this role, the Senior Manager, People Analytics will work on projects focusing on developing chatbot functions and generative AI solutions that provide personalized and connected employee experiences. These projects are aimed at improving how employees interact with analytics and metrics, making employee data more accessible.

The work environment for a Senior Manager, People Analytics is agile and collaborative, requiring close interaction with cross-functional teams. This hybrid position combines in-office days with remote work, allowing for flexibility while ensuring that project objectives are met efficiently. The focus is on innovation and making a significant impact in a rapidly evolving landscape.

In responding to this question, think about specific projects you've led or participated in that involved generative AI. Discuss the technologies you used, your role in the project, and the impact of the application, specifically how it improved employee interactions with data.

To answer this effectively, explain your method for evaluating tasks based on impact, urgency, and alignment with the company's strategic goals. Providing an example of a scenario where you successfully prioritized competing tasks will enhance your response.

Focus on both qualitative and quantitative metrics. For example, user engagement rates, customer satisfaction scores, or productivity improvements are excellent metrics. Emphasize your approach to defining these metrics at the start of a project and how you analyze them post-launch.

Provide a clear example highlighting the challenge, the solutions you implemented, and the final outcome. Emphasize your leadership skills and ability to facilitate communication among team members to overcome obstacles.

Detail your strategies for staying informed, whether it's through continuous learning, attending workshops, or networking with professionals in the field. Mention specific resources like journals, blogs, or communities you follow.

Discuss your practices for collecting user feedback, such as surveys or interviews, and how you analyze this feedback to drive product features or enhancements. Provide examples where applicable.

Explain that change management is essential to facilitate smooth adoption of new technologies. Discuss techniques you've used to manage stakeholder expectations and train users effectively, ensuring a successful transition.

Use this opportunity to describe the entire process from conception to launch. Be specific about your role, how you handled challenges, and what metrics defined its success, showcasing your product management abilities.

Explain the importance of evaluating current systems and processes. Discuss strategies to ensure seamless integration, such as API usage, staff training, and ongoing support to maximize user adoption.

Talk about your experience with tools like JIRA or Trello and agile methodologies like Scrum or Kanban. Share how these tools improve project tracking and team collaboration, reinforcing your adeptness in agile project management.