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(USA) Store Manager - Supercenter - job 2 of 5

Position Summary...

What you'll do...

Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company direction Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as highturnover significant engagement issues inexperienced associates and recruiting challenges in an experienced highly competitive market requiringongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition anddiversity awareness across multiple levels of the organization Upholds the companys Open Door Policy: in a dynamic multifaceted environment by meeting with associates and listening to concerns researchingissues leveraging necessary resources for complex timesensitive requests reviewing company policies and procedures teaching and drivingconsistency in responsiveness and resolution across managerial levels within the facility and providing resolution for associates including proactivelyseeking out associate comments and concerns by meeting with associates in their work areas Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectivelynavigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationshipswith federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing andmonitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing andimplementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives Initiates directs and participates in community outreach programs in a high visibility potentially highprofile and dynamic environment with thepossibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate by encouraging andsupporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media guidelines navigating organizational resources and barriers to autonomously and effectively respond to challengingmedia requests and championing companysponsored programs events and sustainability efforts to associates customers and the local communityin order to emphasize the facility as part of the community Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analyticalbusiness perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading themanagement team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase salesdeveloping and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leadingthe analysis of economic trends and community needs for budget forecasting Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment forexample significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved within company guidelines and standards Drives sales in the facility by accounting for multiple dynamic indicators for example external environment merchandising customer and associatebase replenishment sales windows ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stockand inventory levels budgeting and forecasting sales and assessing economic trends and community needs Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Storestandards and standard operating procedures creating an engaging and inclusive environment within the Academy Store for example a highperformance culture integrating and including Academy associates in leadership and store meetings and activities that supports associateengagement in the overall facility engaging the trainees during their store assignment for example being available to trainees providing jobshadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating inthe talent planning and succession planning within the supported markets Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementingbusiness strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supportingresource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvementopportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruitingselecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new andexisting talent Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices developing consequences for violations or noncompliance and supporting the Open Door Policy: Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriatebusiness plans and initiatives and supporting associate efforts in these areas Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$170,000.00 Plus Differential to meet legislative requirements, where applicable.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50
nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years
general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5
exempt associates/employees, including performance management, mentoring, hiring, and termination.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store, Running a fresh or dry grocery area

Primary Location...

1621 E M 21, Owosso, MI 48867-9053, United States of America
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Average salary estimate

$140000 / YEARLY (est.)
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$110000K
$170000K

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What You Should Know About (USA) Store Manager - Supercenter, Walmart

Are you ready to take your leadership skills to the next level? Walmart is seeking an enthusiastic **Store Manager - Supercenter** to join our team in Owosso, MI! In this role, you'll make a significant impact by driving the facility's financial performance while developing a strategic vision that aligns perfectly with both company goals and local community needs. Your day-to-day will involve leading and mentoring a dynamic management team and hourly associates, addressing high turnover challenges, implementing best practices in recruitment and training, and ensuring compliance with our policies. We pride ourselves on a culture of open communication, so you’ll need to uphold our Open Door Policy, engaging with associates to listen to their concerns and provide resolutions effectively. Moreover, community involvement is key! As the Store Manager, you will participate in local outreach programs, building relationships with stakeholders and enhancing Walmart's presence within the community. Let’s not forget about financial performance—it's crucial to meet sales and profit goals by analyzing market trends and making informed decisions. Together, we can create an engaging workplace that showcases excellence and integrity. If you're passionate about leading teams, achieving targets, and fostering a culture of respect and belonging, then this is the opportunity for you! Join Walmart today and help us build a better community together!

Frequently Asked Questions (FAQs) for (USA) Store Manager - Supercenter Role at Walmart
What are the responsibilities of a Store Manager at Walmart in Owosso, MI?

As a **Store Manager - Supercenter** at Walmart in Owosso, MI, your key responsibilities will include leading and managing the operations of the store, driving financial performance, overseeing recruitment and training of associates, maintaining compliance with company policies, and engaging with the community through outreach programs. You'll be pivotal in creating a positive environment for both your team and customers.

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What qualifications do I need to apply for the Store Manager position at Walmart in Owosso?

To apply for the **Store Manager - Supercenter** role at Walmart in Owosso, you should have a Bachelor’s Degree and at least two years of general management experience, including financial accountability. Alternatively, you may have four years of relevant management experience with a proven record of supervising associates. The role also requires completing specific job trainings and assessments.

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How does Walmart support its Store Managers in Owosso with career development?

Walmart is committed to the growth of its associates, including **Store Managers - Supercenter** in Owosso. Through our 'Live Better U' program, we offer educational benefits for associates to pursue degrees and certifications that can enhance their career paths. Additionally, mentorship opportunities and continuous training ensure you have the tools needed to succeed.

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What financial benefits can I expect as a Store Manager at Walmart in Owosso?

As a **Store Manager - Supercenter** at Walmart in Owosso, you can expect competitive pay, performance-based bonuses, health benefits including medical, vision, and dental coverage, and additional financial perks such as a 401(k) plan, company stocks, life insurance, and various supplemental leave options to support your well-being.

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What is the typical work environment like for a Store Manager at Walmart in Owosso?

The work environment for a **Store Manager - Supercenter** at Walmart in Owosso is dynamic and collaborative. You'll lead a diverse team in a fast-paced retail setting, engage with customers, and navigate various operational challenges. The role requires adaptability and fosters an inclusive culture where every associate's contributions are valued.

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Common Interview Questions for (USA) Store Manager - Supercenter
How do you handle high turnover rates among associates?

To handle high turnover rates, it's vital to understand the root causes. I would initiate feedback sessions with associates to gather insights, improve the onboarding process, and develop engagement strategies that create a positive work culture. Also, by offering growth opportunities and mentorship, we can ensure associates feel valued and motivated to stay.

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Can you describe a time you successfully improved the store's financial performance?

In my previous role, I implemented a targeted sales strategy based on community trends, which resulted in a noticeable increase in foot traffic and sales. By conducting regular performance reviews and analyzing sales data, I was able to identify improvement areas and inspire the team to achieve our financial goals collectively.

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What strategies would you use to engage with the community as a Store Manager?

Engaging with the community is vital for a **Store Manager - Supercenter** role. I would initiate partnerships with local organizations, sponsor community events, and encourage team participation in outreach programs. Building genuine relationships helps bridge the gap between the store and the community while enhancing Walmart's reputation as a responsible corporate citizen.

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How do you ensure compliance with company policies?

Ensuring compliance involves continuous training and creating a culture of accountability within the team. I would hold regular meetings to review policies, conduct training sessions, and encourage open dialogue regarding compliance concerns. By leading by example and maintaining an ethical work environment, associates feel empowered to adhere to company standards.

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Describe how you'd support a diverse team in a retail setting.

Supporting a diverse team means recognizing and respecting individual differences. I would promote an environment of inclusivity by encouraging team collaboration through diversity training, celebrating various cultural events, and ensuring every team member feels heard and valued. By fostering respect, we create a powerful team united in achieving our goals.

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What’s your approach to customer service as a Store Manager?

Customer service is at the heart of retail success. As a **Store Manager - Supercenter**, I would lead with a customer-first mindset, training associates to understand customer needs and resolve issues proactively. Regularly seeking feedback from customers helps us refine processes and ensure we consistently exceed expectations.

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How would you develop leadership skills within your team?

I believe in identifying potential leaders within my team and providing them with mentorship and training opportunities. By delegating responsibilities and allowing them to lead small projects, they get hands-on experience. Providing constructive feedback and recognition boosts their confidence and prepares them for future leadership roles.

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How would you assess the performance of your team and store?

Performance assessment involves a mix of qualitative and quantitative metrics. I would analyze sales figures, customer feedback, and associate engagement scores while also conducting regular team meetings to discuss challenges and successes openly. Continuous improvement is key, so I would ensure actionable strategies are based on thorough assessments.

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What would you do if faced with an unexpected challenge in the store?

Unexpected challenges are part of retail. I would quickly gather my management team to assess the issue, develop a plan of action, and communicate effectively with associates to ensure everyone is informed. Having a flexible and solution-oriented mindset allows us to navigate challenges efficiently while minimizing disruption to store operations.

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Why do you want to work as a Store Manager at Walmart?

Walmart's commitment to community engagement and associate development resonates with my values. As a **Store Manager - Supercenter**, I want to lead by fostering a culture of respect and inclusivity while driving operational success. The opportunity to make a significant impact in a fast-paced environment and contribute to building strong community relationships is what excites me the most.

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DATE POSTED
April 5, 2025

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