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Deal Desk Manager

At Weights & Biases, our mission is to build the best tools for AI developers. We founded our company on the insight that while there were excellent tools for developers to build better code, there were no similarly great tools to help ML practitioners build better models. Starting with our first experiment tracking product, we have since expanded our solution into a comprehensive AI developer platform for organizations focused on building their own deep learning models and generative AI applications.


Weights & Biases is a Series C company with $250M in funding and over 200 employees. We proudly serve over 1,000 customers and more than 30 foundation model builders including customers such as OpenAI, NVIDIA, Microsoft, and Toyota.


We’re looking for a detail-oriented and strategic Deal Desk Manager to join our growing RevOps team. This individual will partner closely with Sales, Finance, Legal, and Product to streamline deal execution, ensure pricing consistency, and drive operational efficiency across our commercial motion. The ideal candidate has hands-on experience with both usage-based and seat-based pricing models, and a deep understanding of CPQ tools like Salesforce CPQ or DealHub.


Responsibilities
  • Act as the primary point of contact for deal structuring, pricing, and approval workflows
  • Manage and optimize the deal approval process, including ownership and maintenance of the approval matrix
  • Partner with Sales and Finance to ensure compliance with pricing policies and revenue recognition standards
  • Collaborate cross-functionally to support new product/pricing launches and implement changes into CPQ systems
  • Serve as a subject matter expert for usage-based and seat-based pricing models within the deal process
  • Review and approve complex deals to ensure margin protection and policy alignment
  • Identify and implement process improvements that reduce deal cycle time and increase scalability
  • Deliver training to sales teams on pricing tools, discount policies, and deal processes


Requirements
  • 4+ years of experience in Deal Desk, Revenue Operations, or related function in a SaaS or tech company
  • Direct experience supporting usage-based and seat-based pricing models
  • Strong proficiency in Salesforce CPQ or DealHub (at least one required)
  • Demonstrated experience owning and evolving a deal approval matrix
  • Excellent communication and stakeholder management skills
  • Strong analytical and problem-solving abilities; Excel/Sheets proficiency required
  • Highly organized and able to manage multiple priorities in a fast-paced environment


$129,000 - $218,000 a year

We encourage you to apply even if your experience doesn't perfectly align with the job description as we seek out diverse and creative perspectives. Team members who love to learn and collaborate in an inclusive environment will flourish with us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need additional accommodations to feel comfortable during your interview process, reach out at careers@wandb.com.


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CEO of Weights & Biases
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Lukas Biewald
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Average salary estimate

$173500 / YEARLY (est.)
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$129000K
$218000K

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What You Should Know About Deal Desk Manager, Weights & Biases

At Weights & Biases, we're on an exciting journey to empower AI developers with the best tools they can imagine. As a Deal Desk Manager, you'll play a vital role in our RevOps team, focusing on streamlining deal execution and ensuring pricing consistency across our innovative platform. If you’re detail-oriented and have a knack for collaboration, this role is tailor-made for you! Your responsibilities will involve being the go-to person for deal structuring and pricing workflows, while also partnering directly with Sales, Finance, Legal, and Product teams. With your hands-on experience in both usage-based and seat-based pricing models and your expertise in CPQ tools like Salesforce CPQ or DealHub, you'll help us optimize our deal approval processes. You’ll be involved in training our sales teams and be seen as an expert in pricing methods. The work environment here is dynamic, and we welcome diverse perspectives, so don’t hesitate to apply even if your experience doesn’t perfectly match the job description. At Weights & Biases, you’ll find a place where creativity and learning flourish as we tackle the challenges of the AI landscape together. Join us in making a significant impact on the future of AI development!

Frequently Asked Questions (FAQs) for Deal Desk Manager Role at Weights & Biases
What are the key responsibilities of a Deal Desk Manager at Weights & Biases?

As a Deal Desk Manager at Weights & Biases, you will be responsible for act as the primary point of contact for deal structuring, overseeing pricing and approval workflows, and collaborating with different departments to ensure compliance with pricing policies. You’ll also manage deal approval processes, optimize pricing tools, and support new product launches, making your role pivotal to our sales efficiency.

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What qualifications are needed for a Deal Desk Manager position at Weights & Biases?

To be considered for a Deal Desk Manager role at Weights & Biases, candidates should have at least 4 years of experience in a Deal Desk or Revenue Operations function within a SaaS or tech company. Familiarity with usage-based and seat-based pricing models is crucial, alongside proficiency in CPQ tools like Salesforce CPQ or DealHub, making you an ideal fit for this position.

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How does the Deal Desk Manager role contribute to the success of Weights & Biases?

The Deal Desk Manager at Weights & Biases contributes significantly by streamlining the deal approval process, which enhances operational efficiency and supports our sales teams in maximizing revenue. Your strategic input and management of pricing consistency will play a key part in allowing Weights & Biases to serve thousands of clients effectively.

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What skills are essential for a successful Deal Desk Manager at Weights & Biases?

Successful Deal Desk Managers at Weights & Biases should possess strong analytical and problem-solving abilities, excellent communication skills, and the capability to manage multiple priorities in a fast-paced environment. Proficiency in Excel or Sheets is a must, along with experience in stakeholder management and a deep understanding of pricing strategies.

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What is the salary range for a Deal Desk Manager at Weights & Biases?

The salary range for a Deal Desk Manager at Weights & Biases is between $129,000 to $218,000 a year, depending on experience and qualifications. This competitive compensation reflects the importance of the role within our growing company and acknowledges the skills and expertise needed to drive our operations.

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Common Interview Questions for Deal Desk Manager
What experience do you have with CPQ tools?

In answering this question, elaborate on your hands-on experience with CPQ tools, specifically Salesforce CPQ or DealHub. Provide examples of how you've used these tools to optimize deal processes, improve pricing accuracy, or streamline approvals, showcasing your familiarity with the key functions of these systems.

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How do you manage multiple priorities in a fast-paced environment?

To address this question, outline your time management and organizational skills. Share specific strategies you use, such as prioritizing tasks based on urgency and importance and utilizing tools like project management software to track progress and deadlines while balancing your workload effectively.

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Can you provide an example of a complex deal you reviewed and how you ensured margin protection?

For this question, share a detailed example of a challenging deal you encountered. Explain how you evaluated the deal structure, assessed the pricing strategy, and what measures you took to ensure alignment with company policies while maintaining profitability.

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Describe your experience with usage-based and seat-based pricing models.

Your answer should reflect a solid understanding of both pricing models. Discuss how you have applied these models in previous roles, focusing on the advantages and challenges of each, and demonstrate your ability to adapt pricing strategies to fit customer requirements.

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How do you stay updated with market trends in pricing strategies?

Discuss your commitment to continuous learning and professional development. Mention specific resources like industry webinars, articles, peer networking, or participating in relevant communities that keep you informed about emerging trends in pricing strategies.

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What steps would you take to implement process improvements in the Deal Desk?

In your response, outline a systematic approach to identifying areas for process improvements. Explain how you would gather feedback from stakeholders, analyze current workflows, and propose actionable changes based on data and best practices to enhance efficiency.

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How do you handle disagreements with team members regarding pricing decisions?

Here, explain your approach to managing conflicts through effective communication. Emphasize the importance of listening to different perspectives, seeking a collaborative resolution, and relying on data-backed analysis to guide decision-making.

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What is your experience with training sales teams on pricing tools?

Detail your previous experience conducting training sessions for sales teams. Highlight your approach to making the training engaging and effective, focusing on how you ensured that the teams understood the relevance of pricing tools in their sales processes and how they can utilize them effectively.

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How do you ensure compliance with revenue recognition standards?

Discuss your familiarity with revenue recognition standards and how you ensure compliance within the deal approval process. Describe the steps you take to align pricing strategies with these standards and how you collaborate with finance to validate compliance.

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What do you consider when structuring a deal?

When structuring a deal, you should consider multiple factors such as customer needs, pricing models, internal policies, and potential risks. Highlight how you analyze data, work with cross-functional teams, and consult best practices to create deals that benefit both clients and the company.

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We're building a culture where people love coming to work to build cool things and collaborate with other smart people. It’s important to us that everyone feels comfortable being themselves and being honest with each other, and all of us take resp...

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DATE POSTED
April 12, 2025

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