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Senior Accounts Receivable Analyst, Global Finance Operations (APAC Point of Sales & Inventory)

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™, and SanDisk® Professional brands.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

SUMMARY OF THE ROLE:

As a Senior Accounts Receivable Analyst, Global Finance Operations (APAC Point of Sales & Inventory), you will responsibly in reconciling customer point-of-sale data and inventory with company records to ensure accurate rebates. Your responsibilities include tracking inventory and sales, training customers on data processes, and loading system data for reconciliation. You will also analyze distributor disputes regarding inventory mismatches, prepare monthly and quarterly financial reports, and manage documentation while maintaining an audit trail. Additionally, you'll ensure that targets and service levels are met.

JOB RESPONSIBILITIES AND ROLE ACCOUNTABILITIES:

  • Conduct reconciliation of customer point of sales and inventory against company records.
  • Track inventory on hand and sold through for customer and interface with customer to ensure accuracy of claimed rebates.
  • Provide support and training to customers regarding the point of sale data and inventory report process.
  • Load system data required to reconcile inventory.
  • Analyze distributor disputes in line with POS and inventory mismatch.
  • Helps perform necessary activities; prepare reports and documents for monthly and quarterly close.
  • Manage files, records, transactions and other office procedures and maintain audit trail.
  • Ensure targets, measurements and service levels are met.

Qualifications

Education and Work Experience:

  • Bachelor's degree in Accountancy, Management Accounting, Financial Management, Business Management, or a related field.
  • Atleast 4 years of professional experience in the Accounts Receivable function.
  • Functional experience in the areas of Rebates, Sales, and Inventory is an advantage.
  • Industry exposure in Shared Service setup is highly preferred.

System & Application Requirements:

  • Strong familiarity with financial software and ERP systems, particularly Oracle Cloud and SAP.
  • Proficient in Microsoft Office Suite, specifically Microsoft Excel.

Skills & Competency Requirements:

  • Ability to communicate facts and constraints effectively verbally and in writing, even during difficult conversations.
  • Ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization.
  • Ability to effectively multi-task and work collaboratively in a fast-paced, team environment or even in a Work from home set up.
  • Ability to identify alternative solutions to assigned issues and recommend course of action.
  • Ability to complete assigned work accurately and on time.
  • Ability to prioritize tasks and responsibilities.

Other Requirements:

  • Open to employment opportunities in Binan City, Laguna, CALABARZON, Philippines.
  • Open to a temporary remote work arrangement.
  • Open to a dayshift or midshift work schedule.

Important Reminders:

  • We provide free medical examination.
  • We do not collect any original requirements.
  • We do not collect any fees at any stage of the hiring process.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Western Digital has received reports of scams where a payment is requested on Western Digital’s behalf as a condition for receiving an offer of employment. Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digitals Ethics Helpline or email [email protected]

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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

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What You Should Know About Senior Accounts Receivable Analyst, Global Finance Operations (APAC Point of Sales & Inventory), Western Digital

Welcome to your next opportunity as a Senior Accounts Receivable Analyst with Western Digital in beautiful Biñan, Philippines! At Western Digital, we don’t just create storage solutions; we empower innovation and help solve real-world problems with technology that has changed the course of history. As part of our Global Finance Operations team, you'll be instrumental in reconciling customer point-of-sale data and inventory, ensuring our records are precise to support accurate rebates. You'll dive deep into tracking inventory, analyzing sales, and even providing training to customers about our data processes. Your analytical skills will be put to the test as you resolve inventory disputes and maintain key financial reports that guide our business decisions. With a commitment to accuracy and detail, you’ll help streamline operations, while also ensuring that we meet our service goals. If you’re ready to make an impactful transition into this strategic role where your insights lead to tangible results, we want to hear from you! Your experience in accounts receivable paired with your familiarity with Oracle Cloud or SAP will make you a valuable addition to our optimistic and innovative team.

Frequently Asked Questions (FAQs) for Senior Accounts Receivable Analyst, Global Finance Operations (APAC Point of Sales & Inventory) Role at Western Digital
What are the responsibilities of a Senior Accounts Receivable Analyst at Western Digital?

The Senior Accounts Receivable Analyst at Western Digital is responsible for reconciling customer point-of-sale data with company records, tracking inventories, training customers on data processes, and analyzing disputes regarding inventory mismatches. This role also involves preparing essential financial reports and ensuring all documentation aligns with audit requirements.

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What qualifications do I need to apply for the Senior Accounts Receivable Analyst position at Western Digital?

To apply for the Senior Accounts Receivable Analyst position at Western Digital, candidates should ideally hold a Bachelor's degree in Accountancy or a related field and have at least 4 years of professional experience in the Accounts Receivable function. Functional experience in rebates, sales, and inventory will be beneficial, as well as familiarity with financial software and ERP systems like Oracle Cloud and SAP.

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What soft skills are required for the Senior Accounts Receivable Analyst role at Western Digital?

Strong communication skills are essential for a Senior Accounts Receivable Analyst at Western Digital, as the role involves interacting with various stakeholders. The ability to build relationships, work collaboratively, multi-task efficiently, and maintain accuracy under pressure is crucial for success in this position.

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Does Western Digital provide any work arrangements for the Senior Accounts Receivable Analyst role?

Yes! The position of Senior Accounts Receivable Analyst at Western Digital is flexible in terms of work arrangements. Applicants can expect options for temporary remote work, as well as a choice between day and midshift work schedules, promoting a healthy work-life balance.

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What makes Western Digital an attractive workplace for a Senior Accounts Receivable Analyst?

Western Digital fosters an inclusive workplace that thrives on diversity and innovation. As a Senior Accounts Receivable Analyst here, you will contribute to a company that has a historic legacy in technology, and you’ll play a significant role in shaping the future of data storage while receiving support for your professional growth and well-being.

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Common Interview Questions for Senior Accounts Receivable Analyst, Global Finance Operations (APAC Point of Sales & Inventory)
What processes do you follow for reconciling point-of-sale data?

To effectively reconcile point-of-sale data, I start by systematically comparing customer sales data against internal records, identifying discrepancies and investigating the root causes. I emphasize communication to keep customers informed and engaged throughout this process to ensure accuracy and resolve any disputes swiftly.

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Can you describe a time when you resolved an inventory mismatch?

I approach inventory mismatches analytically, first gathering all related documentation. I worked with our team to analyze the sales and inventory records involved, communicated with distributors to obtain missing data, and led a collaborative discussion that resulted in a resolution and improved our data tracking systems.

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How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by assessing deadlines and the potential impact of each task. I usually maintain an ongoing list and categorize each task based on urgency and importance, often utilizing project management tools to keep everything on track and balanced, especially in a dynamic setting like accounts receivable.

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What financial software are you comfortable using?

I am comfortable using financial software like Oracle Cloud and SAP, which have equipped me with strong reporting and reconciliation capabilities. Additionally, my proficiency in Microsoft Excel allows me to manipulate and analyze large datasets efficiently.

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How do you handle difficult conversations with customers about discrepancies?

I believe in maintaining a calm and professional attitude during difficult conversations. I ensure that I listen to the customer’s concerns, confirm my understanding of their issues, and provide a clear, factual explanation. I also assure them that we are dedicated to resolving their discrepancies promptly.

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What’s your experience with preparing financial reports?

In my previous roles, I have prepared monthly and quarterly financial reports by compiling data from various sources, ensuring accuracy, and presenting trends that help drive strategic decisions. I thrive in creating reports that are not only accurate but also visually appealing and informative.

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Describe how you would train a new customer on the data processes.

To train a new customer, I'd first gauge their current familiarity with our systems. I'd then create structured training sessions focusing on key processes, utilizing both practical demonstrations and hands-on practice to ensure they feel comfortable with the systems. Frequent follow-ups are also crucial to address any questions as they arise.

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What metrics do you consider important in measuring service levels?

In measuring service levels, I focus on turnaround time for inquiries, accuracy rates of reconciliations, and customer satisfaction scores. Balancing these metrics helps ensure our team meets organizational goals and enhances customer experience.

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How do you stay updated on best practices in Accounts Receivable?

I stay updated on best practices by subscribing to industry-related newsletters, participating in webinars, and engaging in professional networking groups. Continuous learning is key to enhancing our processes, and I actively seek out new methodologies or technologies that can improve efficiency.

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What strategies do you use to identify alternative solutions to problems?

When faced with challenges, I employ a critical thinking approach, exploring multiple perspectives and brainstorming solutions with team members. Documenting the pros and cons of each option and then aligning the best choice with organizational values often leads to innovative solutions.

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At Western Digital, we believe in the promise of data and we’re redefining how the world keeps and leverages it. We power the technology and develop the solutions that transform the possibilities of data into reality. At every step, we innovate wi...

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Full-time, remote
DATE POSTED
March 22, 2025

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