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Senior Sales Engineer

Senior Sales Engineer

Location: Atlanta, GA or Remote

Reports to: Head of Sales Engineering

Department: GTM

Company Overview

WitnessAI is a fast-growing, AI Security startup dedicated to enabling safe and effective AI use for enterprises. Our cutting-edge platform helps organizations innovate and enjoy the power of generative AI, without losing control, privacy, or security.WitnessAI is a rapidly expanding artificial intelligence security startup focused on facilitating secure and efficient AI implementation for enterprises. Our advanced platform empowers organizations to innovate and leverage the potential of generative AI while maintaining comprehensive control, privacy, and security safeguards.

Role Overview

The Senior Sales Engineer occupies a pivotal role, bridging the gap between our technological solutions and the demands of our clientele by delivering comprehensive technical proficiency, exemplary pre-sales advisory services, and solution architecture design. This position requires close interaction with enterprise-level clients to showcase the platform's functionalities, align technology with customer specifications, and facilitate seamless implementation and adoption.

Key Responsibilities

  • Collaborate with the sales team to understand customer requirements and craft tailored AI governance solutions..

  • Conduct compelling product showcases, proof-of-concepts, and presentations illustrating the platform's functionalities.

  • Translate technical capabilities into clear, customer-focused benefits and outcomes.

  • Engage directly with clientele to articulate technical value propositions, addressing technical inquiries and objections effectively.

  • Architect integration strategies between our AI governance software and existing customer technologies, including SASE, firewall solutions, Windows and Mac operating systems, APIs, and SIEM tools.

  • Collaborate closely with product management and engineering teams to represent customer feedback, influence product roadmap, and ensure alignment with market requirements.

  • Remain informed regarding sector developments, specifically in relation to cybersecurity, AI compliance, data governance, and emerging regulatory frameworks.

  • Participate in industry gatherings, webinars, and seminars to enhance brand prominence and thought leadership.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; Master's degree or relevant certifications preferred.

  • Minimum of 5-7 years of experience in a technical pre-sales, solutions architect, or sales engineering role, ideally within enterprise software, cybersecurity, or AI governance spaces.

  • Strong familiarity and experience with:

    • Secure Access Service Edge (SASE) (e.g., Zscaler, Netskope, Cato Networks, etc.)

    • Firewall technologies (e.g., Palo Alto Networks, Fortinet, Cisco, Check Point)

    • Windows and Mac operating systems environments

    • API integration and management

    • Security Information and Event Management (SIEM) solutions (e.g., Splunk, QRadar, etc.)

  • Exceptional presentation, communication, and customer-facing skills with the ability to engage technical and business audiences.

  • Ability to articulate complex technical topics clearly and persuasively.

  • Comfortable managing multiple priorities simultaneously in a fast-paced, dynamic environment.

  • Proven track record of effectively collaborating across departments, including sales, product, and engineering teams.

Why Join Us?

  • Impact: Be a key player in scaling a high-growth SaaS startup and directly influencing revenue.

  • Growth: Opportunity for personal and professional growth in an evolving startup environment.

  • Culture: Join a collaborative, innovative, and passionate team focused on solving real-world problems.

Benefits

  • Remote work environment.

  • Competitive salary.

  • Health, dental, and vision insurance.

  • 401(k) plan.

  • Opportunities for professional development and growth.

  • Generous vacation policy.


Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Engineer, Witness AI

As a Senior Sales Engineer at WitnessAI, you'll play a crucial part in our mission to ensure safe and effective AI use for enterprises. Imagine working at an innovative AI Security startup where your technical expertise meets your passion for customer engagement. Your role involves not just understanding our cutting-edge platform but translating its complex features into clear, attractive solutions tailored to meet our enterprise clients' needs. You'll partner closely with the sales team, activating your ability to create compelling product displays and proof-of-concept demonstrations that showcase the power and functionality of our AI governance solutions. This isn't just about selling; it's about building relationships and intricately understanding client technologies to facilitate seamless implementations. With your vast experience in technical pre-sales and architecture, you'll directly engage with clients, address their inquiries, and effectively present our value propositions. The ideal candidate is not just technically savvy but also has exceptional communication skills, able to captivate both technical and business audiences. Staying updated on cybersecurity trends and attending industry events will also be part of your journey with us. At WitnessAI, we value your insights and feedback, ensuring you have a voice in shaping our products and improving our services. Join us and be instrumental in scaling our high-growth startup while embracing professional development and a vibrant, collaborative work culture. Whether you choose to work remotely or in Atlanta, your contributions will significantly impact our success as we revolutionize AI security!

Frequently Asked Questions (FAQs) for Senior Sales Engineer Role at Witness AI
What are the key responsibilities of a Senior Sales Engineer at WitnessAI?

As a Senior Sales Engineer at WitnessAI, your primary responsibilities include collaborating with the sales team to identify customer needs, showcasing our AI governance platform through demonstrations and proof-of-concepts, and translating technical features into user-friendly benefits. You'll also engage directly with clients to address inquiries, architect integration strategies for our software with existing technologies, and provide valuable feedback to our product and engineering teams. This role is crucial for ensuring successful implementations and aligns technology with client specifications.

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What qualifications do I need to become a Senior Sales Engineer at WitnessAI?

To become a Senior Sales Engineer at WitnessAI, a bachelor's degree in Computer Science, Engineering, Information Systems, or a related field is required. Ideally, candidates should have 5-7 years of experience in technical pre-sales, solutions architecture, or sales engineering, especially within the spheres of enterprise software, cybersecurity, or AI governance. Familiarity with secure access solutions, firewall technologies, and security integration is essential, along with strong communication skills to engage effectively with both technical and business stakeholders.

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How does the Senior Sales Engineer at WitnessAI collaborate with other departments?

The Senior Sales Engineer at WitnessAI works closely with various teams, particularly sales, product management, and engineering. By representing client feedback and market insights, you influence the product roadmap and ensure alignment with customer needs. This collaboration is vital for developing integration strategies and refining product functionalities, ensuring that clients receive the best possible solutions tailored to their unique requirements.

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What kind of growth opportunities are available for a Senior Sales Engineer at WitnessAI?

At WitnessAI, a Senior Sales Engineer can expect numerous growth opportunities both professionally and personally. Working in a rapidly expanding startup environment fosters new learning experiences, and the company's emphasis on team collaboration offers a perfect platform for skill development. You'll also have the chance to participate in industry events, enhancing your knowledge while boosting your career trajectory as you contribute directly to our innovative projects.

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What benefits does WitnessAI offer to Senior Sales Engineers?

WitnessAI offers a competitive salary, comprehensive health, dental, and vision insurance, and a 401(k) plan to its Senior Sales Engineers. The company promotes a robust remote work culture and provides ample opportunities for professional development and growth. Additionally, a generous vacation policy allows for a good work-life balance, making it an attractive place to further your career while enjoying your personal life.

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Common Interview Questions for Senior Sales Engineer
Can you explain your experience with AI governance solutions?

In answering this question, reflect on your previous roles and experiences where you engaged with AI governance tools. Highlight specific projects where you successfully implemented such solutions, detailing your approach and any challenges you faced. This showcases your expertise in the field and your problem-solving abilities.

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How do you approach tailoring a solution for a client?

Discuss your method for understanding client needs. Explain how you gather requirements through direct interaction, analyze their existing infrastructure, and develop tailored solutions that integrate seamlessly with their technology stack. Highlight the importance of client communication in this process.

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What strategies do you employ for effective product demonstrations?

To answer this, share your tactics for effective demonstrations, such as researching your audience, focusing on their specific needs, and incorporating real-world examples that illustrate the platform's benefits. Emphasize the importance of engagement and how you handle questions during presentations.

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Can you provide an example of how you resolved a complex client issue?

Use the STAR method to answer this question: describe the Situation, Task, Action, and Result. Share a specific instance where you identified a complex problem, formulated a strategic response, collaborated with teams, and ultimately achieved a successful resolution, reflecting positively on your skills and expertise.

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What do you understand about the current trends in cybersecurity?

When addressing this question, discuss contemporary issues in cybersecurity, such as evolving threats or regulatory changes impacting AI governance. Illustrate your knowledge of trends, tools, and best practices while highlighting your commitment to staying informed and adapting to these shifts.

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How do you prioritize your tasks when handling multiple client projects?

Explain your approach to task management, including techniques you use to prioritize based on deadlines, client urgency, and project complexity. Discuss tools you might employ to keep organized and ensure you meet all client commitments without compromising quality.

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Describe your experience working with cross-functional teams.

Share your experiences collaborating with various departments—sales, product, and engineering. Highlight specific instances where teamwork led to project success, emphasizing the importance of effective communication and cooperation in achieving common goals.

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What motivates you to work in a startup environment?

Reflect on your passion for innovation and the excitement of contributing to a company's growth. Discuss your adaptability, willingness to take on challenges, and desire to make a meaningful impact in a fast-paced, evolving landscape.

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How do you keep your skills updated in the ever-evolving tech landscape?

Describe your commitment to ongoing learning through industry publications, webinars, courses, and attending conferences. Mention any specific areas you’re currently focusing on to stay ahead in your field, especially regarding AI security and governance trends.

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Why do you want to be a Senior Sales Engineer at WitnessAI?

Articulate your admiration for the company's mission and values and your enthusiasm for contributing to its success. Connect your background and experience to what WitnessAI aims to achieve, emphasizing how you see yourself fitting into and enhancing their team.

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DATE POSTED
April 8, 2025

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