People Experience Advisor

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

Working closely with a global team of PX Advisors, this role will be responsible for providing generalist HR advice and guidance, ensuring that world class support is delivered to our ‘customers’ -  Xero employees, people leaders and our wider PX team.  

This role incorporates a broad spectrum of advisory responsibility, including navigating employee relations issues as a trusted advisor, regional compliance and supporting PX Business Partners with strategic initiatives.

• Provide meaningful and accurate advice and guidance across the full spectrum of PX; including legislative requirements, onboarding, performance management, global mobility, employee engagement and employment relations.
• In conjunction with the relevant PX Business Partner, you will contribute and support on an array of BAU topics such as change management, investigations, organisational design, and providing reporting, analysis and insights.
• Foster a culture of continuous improvement and seek new ways to better serve our Xeros by transforming our ways or working.
• Identify and surface trends and opportunities to upskill and build on our People Leadership capabilities.
• Support Xero’s with understanding our Global Mobility and Flexible Work offerings, working with the relevant teams to facilitate eligible requests. 
• Supporting PX Business Partners and People Leaders through cyclical processes such as Salary Review, Talent Mapping, and Engagement deep-dives. 
• Deliver dedicated People Leader onboarding and ad-hoc training sessions on all people related matters.
• Proactively seek out opportunities to contribute to key people programs and initiatives. 
• Build a positive employee experience that leads to improved business performance and increased levels of  customer engagement.
• Identify opportunities for automation and self-service as we embark on a journey to empower our Xeros to take more ownership of the employee experience.
• Fostering a culture of continuous improvement and seeking new ways to better serve our Xeros.

• Being a Trusted Advisor to the Xero’s who seek your support, providing sound advice and meeting our service level objectives.  
• The reputation of the People function at Xero is well regarded and upheld through the provision of high quality, timely, credible and accurate HR advice.
• Xero meets all employment legislative compliance requirements at all times
• Effective working relationships with the Global People Experience team
• Our Xeros feel well-supported and enabled to do ‘the best work of their lives’.

• Business insight - Asks questions to understand the organisation’s key business drivers, showing business insight and knowing more than just the fundamentals. 
• Collaborates -  Contributes to group discussions, asking questions to gain input and insight from others. Considers new ways to add value within their role.
• Plans and aligns - Prioritises efficiently and coordinates effectively.Knows the right things to focus on, completes high volumes of work to a high standard, identifying ways to improve efficiency or outcomes for themselves and the team.
• Ensures accountability - Holds themself accountable for delivering work with a high level of accuracy; consistently honouring policies, procedures and other work requirements. Seeks feedback to find ways to continuously grow. 
• Strategic mindset -  Is aware of how their own work connects to the Xero's strategy and understands what actions to take to help Xero reach its goals.Identifies trends and seeks to understand how future events may impact their own work.
• Communicates effectively - Proactively shares the right information; providing the appropriate amount of context and detail when communicating, considering the audience that they are working with.
• Manages complexity - Proactively gathers the relevant information or data to provide a clear understanding of problems. Explores different ways to solve problems and applies these problem solving methodologies when necessary.
• Instills trust - Builds trust by demonstrating consistency between what is said and what is done. Is consistently open, honest, and direct in dealing with others, establishing relationships built on trust.
• Proven HR experience in a fast-paced environment.
• Strong stakeholder management experience, underpinned by strong and effective communication.
• Practical knowledge and experience in facilitating effective people processes and employee relations cases in line with current best practice. 
• Good understanding and application of employment legislation and associated risk mitigation.

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.