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ABOUT THE ROLE:


We are seeking a Senior Account Supervisor with a strong background in client management and overall B2B and corporate communications to join our team! In this role, you will be working on programs involving reputation management, executive leadership and positioning, internal communications, crisis communications, and business media relations. You must think, do, and manage. We’re looking for a master of the craft, an excellent people leader, client quarterback and counselor and someone who will roll up their sleeves, listen carefully to the clients and stay close to the work, ensuring quality and successful delivery.


RESPONSIBILITIES
  • Lead day to day client work to ensure delivery for today and readiness for tomorrow.
  • Develop media relations strategy and conduct outreach for programs/projects.
  • Execute national business media relations strategy for programs/projects.
  • Identify new growth opportunities based on insights into the company, client, industry, and economy.
  • Lead the client service function for program planning, problem solving and strategic counsel.
  • Maintain financial responsibility for accounts including forecasting and account profitability.
  • Provide strategic counsel and guidance to clients, as well as to colleagues in the Zeno network, to ensure success.
  • Secure, maintain and grow the business.
  • Understand key client industry issues relating to products, product categories, technologies, primary and potential competition, and general issues facing the industry.
  • Understand key competitors and their business strategies.
  • Work across geographies and help shape direction and focus of practice.


$79,000 - $116,000 a year
Pay range: $79,000-116,000

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

#LI-NH1 #LI-Hybrid

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

 

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 


Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply. 

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CEO of Zeno Group
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Average salary estimate

$97500 / YEARLY (est.)
min
max
$79000K
$116000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Account Supervisor, Corporate Affairs, Zeno Group

Are you ready to take your career to the next level? Join Zeno Group as a Senior Account Supervisor in Chicago! Here, you'll be at the forefront of dynamic corporate affairs, overseeing a diverse array of B2B and corporate communications initiatives. This role will have you engaging in reputation management, internal communications, executive leadership positioning, and handling crisis communication. You'll not only lead day-to-day client work but also develop media relations strategies, ensuring we stay ahead of the game. Your experience will shine as you identify new growth opportunities and provide strategic counsel to clients, while also maintaining financial oversight of accounts. We’re searching for someone who is both an exceptional leader and a dedicated team player. If you have a passion for client management, an eye for detail, and a readiness to dive into the exciting challenges of corporate communications, we want to hear from you! With a salary range of $79,000 - $116,000 and a fantastic benefits package including flexible work arrangements, health and wellness programs, and a supportive work culture, Zeno Group is not just a workplace; it’s a community where you can truly thrive. Come help us create powerful communications strategies that lead to real impact!

Frequently Asked Questions (FAQs) for Senior Account Supervisor, Corporate Affairs Role at Zeno Group
What are the key responsibilities of the Senior Account Supervisor at Zeno Group?

As a Senior Account Supervisor at Zeno Group, you will manage day-to-day client operations, develop and execute media relations strategies, provide strategic counsel, identify growth opportunities, and ensure financial health for your accounts. Your role will involve significant engagement in reputation management and crisis communications, fostering close partnerships with clients and team members.

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What qualifications are required for a Senior Account Supervisor position at Zeno Group?

Zeno Group seeks candidates with a robust background in corporate communications and client management. Ideal applicants typically have several years of experience in a similar role, a deep understanding of B2B communications, and strong leadership skills. A bachelor’s degree in communication, public relations, or a related field is often required, along with excellent interpersonal abilities.

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What is the pay range for the Senior Account Supervisor role at Zeno Group?

The salary for the Senior Account Supervisor position at Zeno Group ranges from $79,000 to $116,000 annually. Your exact salary will be determined by factors such as your experience level, education, and overall skills. Additionally, Zeno Group offers a comprehensive benefits package that extends beyond just salary.

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How does Zeno Group support work-life balance for Senior Account Supervisors?

Zeno Group emphasizes a balanced work culture through various programs that promote flexibility, mental health, and overall wellness. As a Senior Account Supervisor, you’ll benefit from generous vacation policies, paid self-care time, and initiatives that encourage you to bring your authentic self to work, fostering a happy, healthy environment.

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What company culture can Senior Account Supervisors expect at Zeno Group?

At Zeno Group, you can expect a vibrant company culture built on diversity, creativity, and a Fearless Pursuit of the Unexpected. The agency celebrates teamwork and innovation, creating an environment where ideas flourish, and every team member feels valued and included.

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Common Interview Questions for Senior Account Supervisor, Corporate Affairs
Can you describe your experience in managing client accounts?

In answering this question, highlight specific projects where you successfully managed client accounts. Discuss your role in problem-solving, strategic communication, and how you built strong client relationships. Concrete examples will help demonstrate your skills and effectiveness in this area.

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How do you develop and implement a media relations strategy?

Talk about your approach to researching target media outlets and audiences, developing key messaging, and establishing relationships with journalists. Provide an example of a successful media relations strategy you’ve executed, mentioning measurable outcomes if possible.

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What steps do you take during a crisis communication situation?

Outline your process for crisis management, including risk assessment, communication strategies, and stakeholder engagement. It's effective to share a real-life example where you successfully navigated a crisis, emphasizing your calmness and strategic approach during tension.

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How do you identify growth opportunities for your clients?

Discuss your methodology for market analysis, understanding industry trends, and client needs. Share examples of insights you’ve uncovered that led to new business initiatives or client expansion, showcasing your ability to drive growth.

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What makes you a good fit for Zeno Group’s culture?

Reflect on Zeno's emphasis on creativity, a Fearless Pursuit of the Unexpected, and client service excellence. Share your personal values and experiences that align with this culture, illustrating how you can contribute to the agency's success.

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Can you provide an example of how you've successfully led a team?

Provide a specific example of a project where you successfully led a team, detailing your leadership style, how you motivated team members, and the project outcomes. Mention soft skills such as communication and conflict resolution that contributed to team success.

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How do you manage your time and prioritize tasks in a fast-paced environment?

Discuss tools and strategies you use to stay organized, such as project management software, priority matrices, or regular check-ins. Highlight your ability to remain flexible and adapt to changing circumstances while ensuring deadlines are met.

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What techniques do you use for effective client communication?

Share your strategies for maintaining open and transparent communication with clients. Talk about how you customize your communication style to accommodate client preferences and needs, ensuring they remain informed and engaged throughout projects.

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How do you stay updated on the latest trends in corporate communications?

Emphasize your commitment to continuous learning through networking, reading industry publications, attending conferences, or participating in training sessions. Provide examples of how staying informed has positively impacted your work.

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How do you ensure financial responsibility for accounts you manage?

Talk about your experience in budgeting, forecasting, and tracking account profitability. Describe techniques you use to monitor expenses and ensure the delivery of quality services while maintaining financial health.

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We are committed to a culture that elevates communications through bold ideas for real business and societal impact.

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Full-time, hybrid
DATE POSTED
March 23, 2025

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