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Executive Steward

Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

To maintain the smooth operation of the Stewarding Department to maximize labor efficiency, maintain budgeted labor costs, guarantee safe working conditions, and keep the highest standards of sanitation.

What is in it for you:

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance at department and operations meetings, which may vary according to the needs of the hotel.
  • Strives to continually improve guest and employee satisfaction while maintaining the operating budget
  • Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, trash room, back dock cleaning and maintenance, employee cafeteria, main kitchen, all restaurant outlets, banquet events spaces, banquet pantries,  banquet plating and food running for events
  • Monitors the inflow of ordered materials and the maintenance of current materials
  • Coordinates banquet plating and food running with Banquet Chef
  • Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria
  • Manages payroll administration.
  • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals
  • Ensures compliance with all Food & Beverage policies, standards and procedures.
  • Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
  • Schedules events, programs, and activities, as well as the work of others.
  • Monitors the inflow of ordered materials and the maintenance of current materials.
  • Conducts Monthly and quarterly inventories of supplies
  • Inspect supplies, equipment, and work areas in order to ensure efficient service and conformance to standards as set by the state or third party guidelines mandated by the company.
  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  • Supervises main dish room shift operations, cafeteria and restaurant dish room operations.
  • Interacts with vendors and Health Department representatives as required.
  • Ensures employees maintain required food handling and sanitation certifications.
  • Recruits, interviews, selects, hires, and promotes employees in the organization.
  • Ensure a safe and productive operation.
  • Schedule all stewarding staff
  • Assure compliance with Health Department standards.
  • Supervise and maintain the sanitation of kitchen, cafeteria, store rooms, hallways, dock, and equipment.
  • Work with Chef, Director of Event Services/Catering to anticipate equipment needs
  • Participates in employee progress discipline procedures
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns
  • Must perform and train on all stewarding duties.
  • Ensure MSDS and EHC Binder is updated and compliant.
  • Conduct monthly safety trainings for staff.
  • Order and control of inventory of all cleaning compounds.
  • Participate and support the hotel’s ESG initiatives.
  • Salary Range: $83,000-$110,000 USD Gross Annually

Visa Requirements:
Must have proof of eligibility to work in the United States.
 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Qualifications

Physical Aspects of Position (include but are not limited to):

  • Constant standing throughout shift
  • Occasional lifting and carrying up to 40 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$96500 / YEARLY (est.)
min
max
$83000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Steward, AccorHotel

If you're passionate about hospitality and have a knack for keeping things running smoothly, we want to hear from you! Fairmont San Francisco is looking for an Executive Steward to join our amazing team. With a history dating back to 1907, our legendary hotel has hosted U.S. presidents and entertainment icons, creating a vibrant atmosphere. In this key role, you will oversee the Stewarding Department, ensuring that our operations exceed expectations with a focus on efficiency, safety, and impeccable sanitation standards. Your daily responsibilities will include managing the kitchen's utility operations, supervising staff, and coordinating with our talented chefs to guarantee that every dining experience is exceptional. You’ll also handle payroll, monitor inventory, and participate in training initiatives to ensure that all employees adhere to health and safety standards. We value a friendly and supportive approach, so expect to engage with both guests and staff in a way that enhances satisfaction. The job also involves regular attendance at meetings to keep informed and contribute to strategies that improve our operations. With a salary range of $83,000-$110,000 USD annually, plus the opportunity to work with a diverse team at a prestigious hotel, this position is not just a job but a stepping stone in your hospitality career. If you're ready to step up and manage a team that prides itself on excellence, Fairmont is the place for you!

Frequently Asked Questions (FAQs) for Executive Steward Role at AccorHotel
What are the responsibilities of an Executive Steward at Fairmont San Francisco?

An Executive Steward at Fairmont San Francisco oversees various kitchen operations including managing dish room operations, supervising staff, and coordinating with the culinary team on banquet plating and food delivery for events. You’ll also monitor inventory, manage payroll, and ensure compliance with all health and safety standards.

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What qualifications are needed for the Executive Steward position at Fairmont San Francisco?

Candidates for the Executive Steward role at Fairmont San Francisco should have previous experience in a similar position, excellent leadership skills, and a strong understanding of health and sanitation regulations. Physical stamina for standing, lifting, and occasional heavy tasks is also important.

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How does Fairmont San Francisco ensure safety and sanitation standards?

At Fairmont San Francisco, the Executive Steward plays a crucial role in enforcing safety and sanitation standards within the kitchen and related areas. Responsibilities include conducting inspections, ensuring compliance with health department guidelines, and providing ongoing training to staff on proper procedures.

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What is the salary range for the Executive Steward position at Fairmont San Francisco?

The salary for the Executive Steward position at Fairmont San Francisco ranges from $83,000 to $110,000 USD annually, commensurate with experience and qualifications, providing a competitive compensation package for the right candidate.

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What is the work environment like for an Executive Steward at Fairmont San Francisco?

The work environment for an Executive Steward at Fairmont San Francisco is dynamic and fast-paced, with a focus on teamwork and collaboration. You'll work closely with culinary professionals and other departments to ensure efficient service while maintaining high standards of quality.

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Common Interview Questions for Executive Steward
Can you describe your experience managing a kitchen utility team?

When answering this question, highlight your leadership experience in managing kitchen operations and staff. Discuss specific instances where you successfully improved efficiency or sanitation standards and emphasize your ability to foster teamwork.

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How do you prioritize tasks in a fast-paced kitchen environment?

Explain your strategies for prioritizing tasks, such as assessing urgency and importance, effective delegation, and staying flexible to adapt to changing circumstances. Relate past experiences where these methods yielded positive outcomes.

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What methods do you use to monitor inventory and supplies?

Discuss your approach to inventory management, such as conducting regular audits, using inventory management software, and ensuring accurate record-keeping. Emphasize your commitment to maintaining cost-efficiency and reducing waste.

Join Rise to see the full answer
What safety protocols do you think are most important in the kitchen?

Share your knowledge of essential kitchen safety protocols, including proper food handling, hazard communication, and workplace safety practices. Give examples of how you've implemented or reinforced these protocols in past roles.

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How do you handle feedback from team members?

Talk about your open-door policy and willingness to listen to team members. Provide an example of how you used feedback to improve team morale or operation efficiency and highlight the importance of team collaboration.

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Can you describe a time you resolved a conflict within your team?

Use the STAR method to describe a specific instance where you successfully navigated a conflict. Focus on your communication skills and ability to mediate, as well as the positive outcome that benefited the team.

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How do you ensure compliance with health and hygiene standards?

Explain your experience with enforcing hygiene standards and conducting training sessions for staff. Mention how you stay updated on regulations and convey the importance of maintaining a clean and compliant work environment.

Join Rise to see the full answer
What techniques do you use for staff training and development?

Describe your approach to training by discussing methods such as hands-on coaching, ongoing assessments, and mentoring. Highlight any past successes you've had in developing staff skills that resulted in improved performance.

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What is your experience with budgeting and managing department expenses?

Speak to your experience in managing budgets, specifically focusing on strategies you've implemented to reduce costs while maintaining quality. Provide relevant examples that showcase your ability to meet or exceed budget targets.

Join Rise to see the full answer
Why do you want to work as an Executive Steward at Fairmont San Francisco?

Express your enthusiasm for the Fairmont brand and its strong hospitality legacy. Discuss how your values align with the company's commitment to service excellence and how you see yourself contributing to that mission.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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April 4, 2025

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