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Luxury Apartment Leasing Sales Consultant

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Leasing Consultants are top sales performers, creating moments that matter for our current and future residents. If you are an ambitious sales professional, who rises to a challenge and takes pride in consistently exceeding your goals, we want you on our team!

What We Offer

AIR offers attractive compensation packages that reward performance including:

  • Base Pay + competitive commissions. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
  • 25% Rent Discount at any AIR community.
    • Option to live onsite with zero commute or at a nearby AIR community.
  • Extended Time Off to enjoy a Winter Break after peak season has ended.
    • You will keep all your benefits (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations, follow passions, spend time with loved ones, volunteer, or take a seasonal holiday job. Then, come the start of peak season, be ready to return and do it all again!

Where You Will Work

You will lease apartments onsite at Watermarc, our expansive 296-unit luxury apartment community located in Miami, FL.! 
Check them out for yourself here: The Watermarc at Biscayne Bay - Apartments in Miami, FL - Home
The Location: Located in the Arts + Entertainment District, you are just steps away from an array of unique dining options, exciting retail, musical hotspots, culture sites, and more. Plus, Midtown Miami and Miami Design District are just minutes away.

What You Will Do

  • Follow AIR's sales process including prompt follow-up with active prospects, scheduling and conducting tours to sell the value of your unique community and to help prospects find their new home at AIR.
  • Maintain a track record of consistently meeting or surpassing monthly leasing goals.
  • Deliver exceptional customer service to our residents, creating moments that matter at every opportunity. 
  • Provide leasing support to all communities within the AIR portfolio as needed.
  • Contribute to community marketing efforts.
  • Adhere to Fair Housing Laws and Regulations

Qualifications

Who You Are

  • Goal-Driven and Sales-Motivated
  • Adaptable to Fast Pace and Shifting Priorities
  • Customer Experience Focused
  • Collaborative Team Player

What You Have

  • 1+ year sales and customer service experience including reaching sales goals in a fast-paced environment (e.g., property management, hospitality, retail, or restaurant).
  • Demonstrated success in goal setting/achievement and following a sales process.
  • Excellent customer service skills to address current and future resident needs.
  • Flexible schedule with availability to work during our office hours.
  • Reliable transportation.
  • Proficient in reading, writing, and speaking English. 

Benefits

  • Paid time off including vacation, sick time, and 9 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Additional Information

Benefits

  • Paid time off including vacation, sick time, and 9 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 3/15/25. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Luxury Apartment Leasing Sales Consultant , AIR Communities

As a Luxury Apartment Leasing Sales Consultant at AIR Communities in Miami, FL, you'll be at the heart of our vibrant community, engaging with potential residents and helping them find their dream home. Your enthusiasm for sales and exceptional customer service will shine as you conduct property tours and showcase the unparalleled amenities of our beautiful Watermarc, a 296-unit luxury apartment community located in the hub of the Arts + Entertainment District. We're all about creating moments that matter, so if you're a goal-driven, motivated individual with a knack for connecting with people, this role is perfect for you! You'll not only benefit from a competitive compensation package that rewards your performance with base pay and commissions, but also enjoy perks like a 25% rent discount, flexible time off to recharge after busy seasons, and opportunities for professional development. At AIR, we believe in supporting our team members, and that includes a culture of collaboration and respect. If you're ready to embrace a dynamic work environment where your contributions make a real difference, check us out and take the first step towards an exciting career with us today!

Frequently Asked Questions (FAQs) for Luxury Apartment Leasing Sales Consultant Role at AIR Communities
What are the key responsibilities of a Luxury Apartment Leasing Sales Consultant at AIR Communities?

As a Luxury Apartment Leasing Sales Consultant at AIR Communities, your main responsibilities include conducting property tours, engaging prospective residents, maintaining a record of leasing goals, providing outstanding customer service, and supporting marketing efforts. It's vital to follow AIR's sales processes diligently, ensuring that every interaction helps prospects feel welcome and informed about their future home.

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What qualifications are required for the Luxury Apartment Leasing Sales Consultant position at AIR Communities?

To qualify as a Luxury Apartment Leasing Sales Consultant at AIR Communities, candidates should have at least one year of experience in sales and customer service, preferably in a fast-paced setting like property management or retail. A strong sales track record, excellent communication skills, adaptability to shifting priorities, and proficiency in English are also crucial. Flexibility in scheduling and reliable transportation are also required.

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What type of training does AIR Communities provide for their Luxury Apartment Leasing Sales Consultants?

AIR Communities is committed to the professional development of its employees, including Luxury Apartment Leasing Sales Consultants. The company offers extensive training programs that equip you with the skills needed to excel in sales and customer service. You will also have opportunities for ongoing leadership training and potential career progression within the organization as you grow.

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What benefits can a Luxury Apartment Leasing Sales Consultant expect at AIR Communities?

As part of the AIR Communities team, a Luxury Apartment Leasing Sales Consultant can enjoy a range of benefits, including paid time off, medical, dental, and vision insurance, a 401(k) plan with employer contribution, and a 25% rent discount at any AIR community. Additional perks include tuition assistance, parental leave, and opportunities to volunteer in your community.

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How does AIR Communities ensure diversity in hiring for their Luxury Apartment Leasing Sales Consultant roles?

AIR Communities values diversity and provides equal employment opportunities for all applicants. The hiring process for Luxury Apartment Leasing Sales Consultant positions is designed to be inclusive, prohibiting discrimination on various grounds, ensuring that all qualified candidates, regardless of their background, have a fair chance at joining the AIR team.

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Common Interview Questions for Luxury Apartment Leasing Sales Consultant
Can you describe your experience in sales and how it relates to the Luxury Apartment Leasing Sales Consultant role?

In response, focus on specific examples from your past roles that highlight your sales achievements and customer interactions. Mention any measurable results, such as sales quotas you surpassed and the strategies you used, to show how your experience aligns with the expectations of the Luxury Apartment Leasing Sales Consultant role.

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How do you handle objections from prospective residents during a property showing?

When tackling objections, it is essential to listen actively to the concerns of the prospect, empathize with them, and provide thoughtful responses. Explain how you would remain calm, use your knowledge of the property's features, and convey how you can address their specific needs to turn objections into opportunities.

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What do you think is the most important quality for a Luxury Apartment Leasing Sales Consultant?

Highlight qualities like strong communication skills, empathy, and a goal-oriented mindset. Explain why these traits help build relationships with residents, create a welcoming atmosphere, and drive leasing success, which are crucial aspects of the Luxury Apartment Leasing Sales Consultant role.

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Describe a time you exceeded sales goals. What strategies did you use?

Provide a specific example and detail the steps you took to exceed your sales targets. Discuss your approach to understanding customer needs, adapting sales tactics, and following up with leads, showcasing your proactive and persistent nature, which are essential for a Luxury Apartment Leasing Sales Consultant.

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How would you market a luxury apartment community to potential residents?

Discuss creative strategies you would utilize to market the community, such as online advertising, local partnerships, and hosting events. Emphasize the importance of showcasing unique features, amenities, and neighborhood charm that appeal to the target demographic looking for luxury options.

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How do you ensure a high level of customer service during all engagements with prospective residents?

Talk about the importance of approaching every interaction with a friendly, positive attitude while helping prospective residents feel valued and understood. Mention ways you would tailor your communication to their needs and follow up after showings to address any further questions they may have.

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What does a successful leasing consultant look like to you?

Define a successful leasing consultant as someone who achieves sales goals while maintaining strong relationships with residents and prospects. Discuss the balance of meeting business objectives and ensuring customer satisfaction, which drives community reputation and resident retention.

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How would you adapt to a high-paced work environment while still achieving sales targets?

Explain your strategies for remaining organized and focused in a fast-paced environment. Discuss the importance of prioritization, time management, and utilizing tools or technology to stay on track, while ensuring you deliver quality service to prospective residents.

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What feedback have you received in your previous roles, and how have you acted upon it?

Share specific examples of feedback you've received, focusing on areas of improvement you've worked on. This shows that you're open to growth and willing to adapt your techniques and approach, which is crucial for a success-driven Luxury Apartment Leasing Sales Consultant.

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Why are you interested in working for AIR Communities as a Luxury Apartment Leasing Sales Consultant?

Discuss your alignment with AIR Communities' values and mission, showcasing what you admire about their approach to customer service and community building. Highlight specific reasons, such as the opportunity for career development or the supportive work environment, that resonate with your own professional goals.

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Apartment Income REIT Corp., also known as AIR Communities, owns and operates apartment communities throughout the United States. AIR Communities manages properties professionally in the majority of major markets, including Boston, Philadelphia, L...

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DATE POSTED
March 22, 2025

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