People Operations Administrator - EMEA

As a People Operations Administrator at Airalo, your responsibilities will include assisting with new hire onboarding, maintaining and updating the HRIS (HiBob), and serving as a friendly point of contact for our global team. You’ll also support the implementation of company-wide policies and engage in various administrative tasks that contribute to a thriving remote-first culture.

Candidates applying for the People Operations Administrator role at Airalo should have prior experience in a People Operations or HR administrative position and be fluent in English. Exceptional organizational skills and a proactive mindset for process improvement are essential to succeed in this fast-paced environment.

Working as a People Operations Administrator at Airalo means embracing a remote-first culture in a dynamic and diverse team spread across 50 countries. You’ll find that our environment values collaboration, authenticity, and a commitment to professional development.

Airalo offers a comprehensive benefits package for the People Operations Administrator that includes health insurance, a work-from-anywhere stipend, annual wellness and learning credits, and an all-expenses-paid company retreat to fantastic locations, ensuring you are well-supported both personally and professionally.

Airalo is deeply committed to diversity, equity, and inclusion. As an equal opportunity employer, they promote a diverse workplace where everyone is appreciated. The company embraces cultural differences and fosters an environment of mutual respect, innovation, and support across a global team.

When discussing your experience, be sure to highlight specific tasks and accomplishments that show your expertise in HR administration. Focus on how you’ve contributed to onboarding, employee engagement, and process improvements in your previous positions.

Talk about your approach to prioritization, perhaps by mentioning tools you use or techniques like the Eisenhower Matrix. Emphasize your ability to assess urgency and importance to manage your workflow efficiently.

Share proactive strategies that you've implemented or learned about, such as regular check-ins, feedback loops, and using collaboration tools effectively. Emphasize your understanding of the unique challenges remote teams face and your readiness to address them.

Explain how you adapt your communication style to suit different cultures and preferences. Discuss the importance of clear messaging and empathy, and perhaps touch on any tools used to bridge communication gaps in a remote environment.

Detail your experience with HRIS systems, particularly highlighting how you’ve used them to manage employee data, payroll processing, or reporting. If you’re familiar with HiBob, share specific features that you find useful.

Provide a specific example of a process that you enhanced, detailing the challenge, the steps you took to improve it, and the resulting benefits. Use quantitative or qualitative data if possible to showcase your impact.

Discuss your approach to handling sensitive situations, emphasizing active listening, empathy, and conflict resolution skills. Share an example if possible, to illustrate your point.

Take this opportunity to showcase your knowledge about Airalo’s mission as the world’s first eSIM store and its commitment to diversity and inclusivity. Mention how these values align with your own, portraying your enthusiasm for the role.

Reflect on your motivation for applying, focusing on how Airalo’s innovative spirit and commitment to change resonate with you. Highlight your passion for travel-tech and your desire to contribute to a dynamic team.

Share your strategies for self-improvement and your commitment to lifelong learning. Touch upon any resources you utilize, such as courses, podcasts, or mentorship, to showcase your proactive attitude toward personal and professional growth.