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Senior Specialist, User Acquisition, UX

About Airalo

Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.


About you

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.


About the Role

Position: Full-time / Employee

Location: Remote-first

Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits


As our Senior Specialist, User Acquisition, you will be responsible for implementing and optimizing Airalo’s performance marketing initiatives. You will own paid media execution across Search, Social, Video and Display. We are looking for someone who is an expert in the Google Ads platform and has a track record of delivering business results.


What will you work on:
  • Developing and executing mobile app and web acquisition campaigns across various  marketing channels (Google Ads, META, among others)
  • Own measurement and reporting for acquisition campaigns, identifying insights to optimize performance
  • Work closely with the data team and regional directors to understand impact and incrementality
  • Staying up-to-date with industry trends, especially in travel, and best practices in mobile app acquisition
  • Supporting the team in producing testing frameworks for creative assets and optimization
  • Contributing to new and creative growth strategies for customer acquisition


Experience:
  • 7+ years of experience managing user acquisition campaigns in performance-driven, competitive verticals
  • Deep subject matter expertise in Google Ads (Search, App Campaigns, Performance Max, etc.) and META
  • Strong quantitative and analytical capabilities - comfortable with data analysis and able to use data to make recommendations for optimization
  • Strong presentation skills and the ability to synthesise their own and other’s thoughts into crisp and effective communications
  • Entrepreneurial spirit, able to take risks and put forth new ideas
  • Prior experience in the tech, travel, or telecommunications industry is a plus
  • Experience navigating data platforms such as Looker, Adjust, Google Big Query is a plus


#EUROPEANUNION


We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.

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What You Should Know About Senior Specialist, User Acquisition, UX, Airalo

Hey there! If you're passionate about user acquisition and have a knack for performance marketing, then you might just be the perfect fit for the Senior Specialist, User Acquisition role at Airalo. We're pioneering the world’s first eSIM store, revolutionizing how people connect in over 200+ countries and regions. Imagine a job where you can truly make an impact in the travel-tech industry, all while enjoying the flexibility of a remote-first environment! As a Senior Specialist in User Acquisition, you'll dive into developing and optimizing our marketing initiatives, owning the execution of paid media across various platforms, including Google Ads and META. With over 7 years of experience managing user acquisition campaigns under your belt, you will bring your analytical mind to report on performance, gain insights, and maximize our outreach. Collaboration is key with our diverse team, which spans across 50+ countries, so your ability to communicate effectively and creatively will shine. Plus, we offer fantastic benefits like health insurance and annual retreats in beautiful destinations. If you're looking to grow in a role that values authenticity and teamwork, at a company that puts a premium on equity and inclusion, then we would love for you to bring your expertise to Airalo!

Frequently Asked Questions (FAQs) for Senior Specialist, User Acquisition, UX Role at Airalo
What are the responsibilities of a Senior Specialist, User Acquisition at Airalo?

As a Senior Specialist, User Acquisition at Airalo, you'll be responsible for implementing and optimizing various performance marketing initiatives. This includes executing paid media campaigns across platforms like Google Ads and META, developing targeted user acquisition strategies, and measuring and reporting on campaign performance to derive actionable insights.

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What qualifications are required for the Senior Specialist, User Acquisition position at Airalo?

To succeed in the Senior Specialist, User Acquisition role at Airalo, candidates should have at least 7 years of experience in user acquisition campaigns, strong expertise in Google Ads, and excellent analytical capabilities. Familiarity with data platforms such as Looker or Google Big Query is a plus.

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What platforms will I be working with as a Senior Specialist, User Acquisition at Airalo?

In the Senior Specialist, User Acquisition role at Airalo, you will primarily work with Google Ads and META for your performance-driven campaigns. Your experience in these platforms will be crucial for optimizing advertising efforts and reaching targeted audiences effectively.

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How does Airalo ensure a diverse and inclusive work environment for the Senior Specialist, User Acquisition?

Airalo is committed to diversity, equity, and inclusion, ensuring that all employees, including the Senior Specialist, User Acquisition, work in an environment that values different perspectives and experiences. The company actively promotes an inclusive culture through various initiatives and commitments.

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What benefits does the Senior Specialist, User Acquisition at Airalo receive?

Airalo offers a comprehensive benefits package for the Senior Specialist, User Acquisition role, including health insurance, a work-from-anywhere stipend, annual wellness and learning credits, and an all-expenses-paid company retreat in a beautiful location.

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Common Interview Questions for Senior Specialist, User Acquisition, UX
What strategies would you implement for user acquisition at Airalo?

When discussing strategies for user acquisition at Airalo, focus on data-driven decisions. Mention specific methods such as targeted ad campaigns, A/B testing for creatives, and leveraging user feedback to enhance app features.

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Can you give an example of a successful user acquisition campaign you've managed?

Be ready to share concrete data and outcomes from a past campaign. Discuss the objectives, strategies implemented, tools used, and the metrics that demonstrated success, such as increased downloads or customer engagement.

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How do you handle underperforming campaigns in user acquisition?

Explain the analytical approach you would take to diagnose issues in underperforming campaigns, such as reviewing metrics, conducting competitive analysis, and iterating on strategies based on insights gained.

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What is your experience with Google Ads in user acquisition?

Discuss your hands-on experience with Google Ads, emphasizing specific types of campaigns you've managed, your familiarity with various features, and how you use analytics to optimize performance.

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How do you stay updated with trends in user acquisition, especially in the travel sector?

Express your commitment to continuous learning in this field. Mention the sources you follow, such as industry publications, webinars, and online communities, which keep you informed about trends and new strategies.

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Describe your process for measuring the success of user acquisition efforts.

Outline your approach to defining success metrics such as cost per acquisition, return on ad spend, and customer lifetime value. Discuss how you use tools and analytics to track these metrics over time.

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What role does collaboration play in a user acquisition team?

Discuss the importance of teamwork in user acquisition, highlighting how effective communication and collaboration with data teams and marketing can lead to better campaign outcomes and innovative strategies.

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Can you discuss your experience with A/B testing in user acquisition campaigns?

Talk about specific instances where you've set up A/B tests, the hypotheses you were testing, metrics used to measure performance, and the conclusions drawn that led to improved campaign effectiveness.

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What creative growth strategies would you suggest for Airalo's user acquisition?

Offer unique ideas that could expand Airalo's reach, such as partnerships with travel influencers, promotions for first-time users, or referral programs that incentivize existing users to invite friends.

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How do you prioritize projects when managing multiple user acquisition campaigns?

Explain your organizational skills in handling multiple campaigns, emphasizing how you assess the impact, timelines, and resource allocations to ensure each project receives the attention it needs for successful execution.

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Airalo’s mission is to provide global data connectivity for all travelers. We’re here to liberate you from the roaming limits and fix what’s been broken for years. We value diversity, inclusion, and equity. Our team is spread across 10+ countries...

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Full-time, remote
DATE POSTED
March 16, 2025

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