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Practice Transformation Specialist, Chambersburg

Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. As a PTS you will make frequent visits virtually to your assigned group of practices in order to assist the physicians and staff with practice transformation plans to shift into value-based care and travel


Being a PTS means you help practices by being a project manager for workflows, clinical calls, and workgroup participation, driving toward outcomes in the practice that improve care and reduce costs. The clinic will depend on the PTS to keep initiatives organized and track goal performance. As a PTS you will partner with your practices to help design, deploy, and train staff on workflows to incorporate the Aledade technology into their daily activities. The mission is to change the landscape of healthcare delivery for that practice. 


It is a role that demands a solid foundational understanding of the healthcare delivery system for primary care practices, clinical plus administrative experience, and exceptional change management skills. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs.  At Aledade, a PTS can impact the health of their community by transforming one practice at a time. It is a job for the healthcare professional who wants to make a difference beyond the bedside, office or facility setting.




Major Duties:
  • Project management
  • Exporting data and running reports 
  • Problem solving for efficient and effective progression of initiatives 
  • Identifying and developing suggestions for improvement plans 
  • Partner with Medical Director & Executive Director on project-specific timelines
  • Communicate areas of concern, needed tools, or barriers to achieving goals
  • Share best practices with teammates across Aledade 
  • Assist in the preparation of proposals, reports, updates, and summaries 
  • Identify opportunities for improvement in the operations 


Minimum Qualifications:
  • Resident of PA or NJ and willing to travel up to 25% in your region.
  • Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs. 
  • 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
  • 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes.


Preferred:
  • Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills. 
  • Familiarity with process mapping and work-flow analysis tools.
  • Excellent computer skills and willingness to learn additional software applications


Physical Requirements:
  • Sitting for prolonged periods of time. 
  • Extensive use of computers and keyboard. 


Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.


What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.


In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:


Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!


At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.


Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at  https://www.aledade.com/privacy-policy-applicants

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What You Should Know About Practice Transformation Specialist, Chambersburg, Aledade

Join Aledade as a Practice Transformation Specialist in Chambersburg, PA, and play a vital role in enhancing patient care within your community! As a PTS, you'll engage with a diverse group of healthcare practices to guide them on their journey towards value-based care. Your frequent virtual visits will empower physicians and their teams, helping them to implement effective practice transformation plans. Think of yourself as a project manager, keeping everything organized while facilitating clinical calls and participating in workgroup discussions. Your contributions will directly impact patient outcomes and reduce costs for the practices you support. At Aledade, you'll work on identifying improvements, exporting data, running reports, and crafting valuable suggestions that can reshape healthcare delivery. Building strong partnerships with practice leaders, like the Medical Director and Executive Director, will be key to your initiatives. With a strong foundation in both clinical and administrative processes, along with outstanding change management skills, you'll help integrate Aledade's technology into daily operations. This unique role will allow you to extend your influence beyond direct patient care while striving towards a mission that resonates with you—a healthier, more efficient healthcare system. If you're passionate about making a difference and possess the necessary experience, Aledade is the perfect place for you to thrive and grow in your career.

Frequently Asked Questions (FAQs) for Practice Transformation Specialist, Chambersburg Role at Aledade
What are the main responsibilities of a Practice Transformation Specialist at Aledade?

As a Practice Transformation Specialist at Aledade, your main responsibilities will revolve around managing projects that enhance healthcare practices. You'll conduct virtual visits, assist with practice transformation plans, and work closely with medical and executive directors, keeping communication lines open to track performance goals. Your role will include problem-solving areas for improvement, training staff on Aledade technology, and sharing best practices across the network to optimize patient care.

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What qualifications are needed to become a Practice Transformation Specialist at Aledade?

To become a Practice Transformation Specialist at Aledade, you should hold a degree from an accredited institution in nursing, social work, health technology, or a related field. Ideally, you have at least 4-6 years of relevant medical practice management experience, including 3 years working with Electronic Health Records (EHR). Strong communication skills and experience in change management will greatly benefit you in this role.

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How does Aledade support its Practice Transformation Specialists?

Aledade supports its Practice Transformation Specialists by fostering an inclusive and innovative work environment that encourages collaboration. Specialists receive a comprehensive benefits package that includes flexible work schedules, health insurance coverage, paid vacation days, and professional development opportunities. The company's robust mission focuses on empowering primary care practices, promoting personal growth, and ensuring that each team member can contribute meaningfully.

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What does a typical day look like for a Practice Transformation Specialist at Aledade?

A typical day for a Practice Transformation Specialist at Aledade is dynamic and engaging. You'll start your day reviewing data and reports from your partner practices, planning your virtual visits, and conducting meetings to address ongoing initiatives. Problem-solving sessions, training staff on new technologies, and collaborating with medical directors to strategize improvements will be integral parts of your routine, making each day unique and impactful for the communities you serve.

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What impact does a Practice Transformation Specialist have on healthcare delivery?

A Practice Transformation Specialist at Aledade significantly transforms healthcare delivery by streamlining practices towards value-based care. By supporting practices in adopting efficient workflows and providing actionable insights, specialists like you help enhance patient care while reducing operational costs. This role allows you to create lasting changes in the healthcare landscape, fostering better health outcomes for communities at large.

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Common Interview Questions for Practice Transformation Specialist, Chambersburg
How would you approach a practice that is resistant to change?

Approaching a resistant practice requires patience and understanding. Begin by engaging in open dialogue to identify their concerns and barriers to change. Use data and success stories from similar practices to illustrate the benefits of transformation. Show empathy and be prepared to tailor your strategies to address their specific situation, fostering a collaborative atmosphere.

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Can you describe your experience with Electronic Health Records (EHR)?

When asked about your EHR experience, describe specific tasks you’ve handled, such as data management, report generation, or staff training. Emphasize any projects that involved improving EHR workflows or patient outcomes, highlighting your technical proficiency and your approach to utilizing technology to streamline administrative tasks.

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What methods do you use for project management and tracking progress?

Discuss your preferred project management tools and methodologies, such as Agile or Kanban. Explain how you set clear objectives, timelines, and metrics to measure success. Providing examples of how you’ve managed multiple projects, tackled obstacles, and maintained communication with team members can demonstrate your skills effectively.

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How do you prioritize competing tasks and responsibilities?

Prioritization is key in a dynamic role like this. Explain how you assess tasks based on urgency and importance, possibly utilizing frameworks like the Eisenhower Matrix. Sharing an example of a recent experience where effective prioritization led to a successful outcome can illustrate your time management skills.

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What do you consider to be the biggest challenge facing primary care practices today?

Identify challenges such as transitioning to value-based care, managing patient loads, and technology adoption. Discuss how you approach these challenges with innovative solutions, demonstrating your understanding of the healthcare landscape and your commitment to supporting practices in overcoming them.

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How would you measure the success of implemented changes in a practice?

Success can be measured through various metrics such as patient satisfaction, reduced costs, and improved health outcomes. Explain your approach to establishing baseline data before implementation and monitoring ongoing performance through key indicators post-implementation, ensuring a feedback loop for continuous improvement.

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How do you ensure effective communication with practice staff?

Effective communication is built on clarity and consistency. Discuss your strategies for engaging staff, such as regular updates, utilizing multiple communication channels, and fostering an open-door policy. Provide examples of how building trust and rapport has helped in facilitating change within staff.

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Can you provide an example of a successful project you led?

Choose a project that clearly illustrates your project management and problem-solving skills. Detail the project's objectives, your role, the challenges encountered, and how you measured its success. Ensure to mention the impact on the practice and how it aligns with Aledade's mission.

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What motivates you to work in the healthcare transformation space?

Express your passion for enhancing patient care and promoting efficiency in healthcare systems. Discuss personal experiences or stories that ignited your interest in improving health outcomes, aligning your motivations with Aledade's mission to drive change in primary care practices.

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How do you stay updated with changes in healthcare policies and technologies?

Staying updated is crucial in healthcare. Mention resources like professional organizations, webinars, online courses, or industry publications. Highlight specific examples of how you’ve utilized new information to enhance your work and respond proactively to industry shifts.

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At the heart of the Aledade model is the simple, but radical, idea that Aledade only succeeds when partner practices succeed in lowering costs to payers through better care for patients. By keeping patients and their healthcare providers at the ce...

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Full-time, hybrid
DATE POSTED
March 23, 2025

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