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Visual Manager - North Hills

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective: 

The Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s visual and product strategy to life in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

  • Oversee and support execution of key operational and visual processes 
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
  • Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
  • Own visual direction from planning through executing to meeting company expectations, budgets, timeline
  • Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General/Store Manager
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
  • Future planning workflow business needs to protect optimal performance 

People Leader 

  • Ensure that the Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
  • Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

  • Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
  • Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

  • 3-5 years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Agile with the ability to handle multiple tasks in a changing environment
  • Independent work ethic, time management skills, and personal accountability  
  • Aligns with and embodies Alo’s Guiding Principles
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries 

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What You Should Know About Visual Manager - North Hills, Alo Yoga

Are you ready to transform the retail landscape? As the Visual Manager at Alo in Raleigh, North Carolina, you will be at the forefront of creating an unforgettable shopping experience for our customers. Your passion for mindful movement and exceptional visual merchandising will shine as you lead the store’s visual strategy. You’ll collaborate closely with the General Manager and other team members to ensure our store reflects Alo’s commitment to quality and community. This role is perfect for someone who thrives in a fast-paced environment and loves bringing product stories to life through strategic placements and displays. With responsibilities ranging from maintaining visual standards to analyzing business performance data, you will play a pivotal role in driving store success. Part of your day will be spent actively engaging with guests on the sales floor, offering assistance and ensuring a clean, inviting atmosphere. Beyond your creative prowess, your leadership skills will be crucial as you mentor the Visual team to embody Alo’s mission. You’ll be responsible for planning floor changes that align with business needs while keeping the store customer-ready at all times. With generous employee perks such as discounts, a clothing allowance, yoga classes, and a competitive benefits package, Alo is not just a job; it’s a community where your talent will thrive. If you have 3-5 years of retail leadership experience and love to inspire others while being deeply involved in visual execution, we’d love to hear from you! Join us in making a difference, both in the store and beyond.

Frequently Asked Questions (FAQs) for Visual Manager - North Hills Role at Alo Yoga
What are the responsibilities of a Visual Manager at Alo?

The Visual Manager at Alo is responsible for executing the store's visual and product strategy, ensuring that the sales floor maintains high visual standards. This includes planning product presentations, managing the visual direction from planning to execution, and collaborating with the General Manager on budgeting and business performance metrics. Their role ensures the store is consistently customer-ready and proactive in engaging with guests.

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What qualifications do I need to apply for the Visual Manager position at Alo?

To apply for the Visual Manager position at Alo, candidates should have 3-5 years of retail or related industry leadership experience, a working knowledge of MS Office, and exceptional interpersonal skills. The role requires the ability to work independently, manage multiple tasks, and ensure effective communication within the team. A genuine alignment with Alo's guiding principles is essential.

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What does a typical day look like for a Visual Manager at Alo?

A typical day for a Visual Manager at Alo involves a mix of leadership, creativity, and interaction. You might start by analyzing business reports, adjusting visual displays based on sales data, and then engaging with customers on the sales floor. Throughout the day, you'll also oversee your visual team's responsibilities, ensuring everyone exemplifies the Alo mission, while keeping the store visually appealing and operationally efficient.

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How does the Visual Manager contribute to team development at Alo?

As a Visual Manager at Alo, one of your primary roles is to lead and develop the Visual team. This includes providing continuous coaching, establishing effective communication channels, and encouraging team accountability. You will identify talent and help establish a pipeline for future staffing through thoughtful succession planning and recruitment strategies.

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What employee perks are available for Visual Managers at Alo?

Visual Managers at Alo enjoy several generous perks, including a significant employee discount for Alo Yoga and Bella+Canvas products, access to Alo Moves for yoga classes, competitive health plans, and 401K with matching contributions. Additionally, employees benefit from monthly store incentives and a clothing allowance, contributing to a supportive and rewarding work environment.

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Common Interview Questions for Visual Manager - North Hills
How would you approach visual merchandising in the store?

When approaching visual merchandising, I'd start by analyzing current sales data to assess what works and what doesn’t. I believe in creating a narrative with product placements, aligning displays with brand values, and ensuring an inviting atmosphere for our customers. Constantly evaluating and adapting based on customer interactions and sales performance is key.

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Can you describe a time when you led a team to overcome a challenge?

Absolutely! In my previous role, our team faced a sudden sales drop during a critical period. I organized a collaborative meeting, and we brainstormed innovative visual updates and promotional strategies. By fostering a supportive environment, we revitalized the store's appeal, which led to a significant increase in foot traffic and sales that month.

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How do you ensure your team embodies the company's mission?

To ensure my team embodies the company’s mission, I continuously communicate our core values and how our daily tasks contribute to them. Regular team meetings and training sessions not only reinforce our brand's identity but also encourage open discussions about our impact on the community, which helps align our efforts with the company's mission.

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What strategies would you use to keep the store visually appealing?

I would implement a regular schedule for visual updates and reviews, using actionable insights from sales data to drive decisions. Encouraging the team to participate in creative brainstorming sessions can also lead to innovative ideas for displays. Additionally, staying current with design trends can inspire fresh approaches to maintaining a visually captivating store.

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How do you respond to customer feedback?

Customer feedback is invaluable. When I receive it, I prioritize it by analyzing recurring themes and addressing any immediate concerns. I communicate this feedback to my team, fostering a culture of improvement. By using customer insights to guide visual changes, we can enhance their experience and show them that their opinions matter.

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How would you manage multiple tasks in a fast-paced retail environment?

In a fast-paced retail environment, prioritization and organization are essential. I’d use task management tools to outline daily responsibilities. Break down larger projects into smaller, actionable steps while remaining flexible to address any urgent needs that may arise while keeping my focus on our overall visual goals.

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Can you give an example of successful collaboration in a past role?

Certainly! During a previous project, I collaborated closely with the marketing team to launch a seasonal campaign. Together, we aligned our visual strategies with the promotional messaging, ensuring consistency across all customer touchpoints. The collaboration increased our sales significantly and highlighted the importance of teamwork in achieving company goals.

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What tools have you used for visual merchandising and reporting?

I have used various tools, including Microsoft Excel for tracking inventory and performance metrics, along with specific visual merchandising software to plan and visualize layouts. Utilizing these tools has enabled me to make data-driven decisions that enhance product presentation and ultimately drive sales.

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How do you handle discrepancies in sales and inventory?

When discrepancies arise, I conduct a thorough investigation to identify potential causes, whether due to stock errors, merchandising issues, or theft. Open communication with the team is vital, as they can provide insights into operational challenges. I also implement preventive measures to minimize future discrepancies, ensuring more accurate inventory management.

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Why do you want to work for Alo as a Visual Manager?

I admire Alo's commitment to mindful movement and fostering community through retail. Working as a Visual Manager aligns with my passion for retail aesthetics while contributing to a brand that resonates deeply with my values. I’m excited about the opportunity to enhance customer experiences by translating brand ethos into compelling visual narratives.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

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Full-time, on-site
DATE POSTED
April 4, 2025

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