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Regional PR Manager, U.S. Field Communications Team

Description

Amazon is seeking a high-judgment, self-motivated, and creative communications professional to join our Field Communications Team.
As a Regional PR Manager you will help manage proactive, positive, earned, external storytelling for Amazon at the hyperlocal level, specifically in Tennessee, Alabama, Louisiana, and Mississippi. This role both mines for potential stories and helps other teams amplify their news locally, and coverage subject matter across all Amazon’s reputational and business areas.
The ideal candidate is based in Nashville with an ability to travel regularly to other Amazon sites across their region, and have established external relationships, or the ability to quickly establish relationships, with local reporters, content creators, stakeholders, and community leaders. Internally, you will need to work cross functionally with other communications, public policy, economic development, and business teams as well as with employees to craft compelling stories for external consumption.
To be successful in this role you will need excellent communications skills, writing ability, initiative, and a talent for collaboration. You should have experience delivering results with high standards under tight deadlines, and be comfortable and confident as an on-the-record and on-camera spokesperson and the face of Amazon in your territory. Creativity and flexibility are a must, as well as knack for jumping in on projects where needed.


Key job responsibilities
• Develop and manage the execution of external earned storytelling in cities with Amazon sites, such as high-visibility operations and corporate building milestone events, community donations with local elected officials, press facility tours and filming opportunities, and other media relations activities. You will recommend strategies to secure positive coverage, build Amazon’s reputation, and amplify content.
• Collaborate with communications teams across Amazon to support their local news announcements
• Write, develop, and manage approvals for news releases, media advisories, reporter and content creator (such as podcasters and influencers) pitches, fact sheets, spokesperson talking points, and related media materials
• Successfully manage complex, fast-moving, and unexpected communications challenges, and deliver communications counsel to internal executives on both short- and long-term challenges and opportunities
• Build and maintain relationships with key traditional and non-traditional media including social media influencers, podcasters, and bloggers
• Solid ability to work collaboratively with multiple-stakeholder teams
• Effectively represent Amazon as a spokesperson via print, radio, tv, and podcast interviews


About the team
The U.S. Field Communications Team (FCT) is comprised of local media experts embedded across the country in key priority locations. The FCT is tasked with protecting and enhancing Amazon’s corporate reputation in local communities across the U.S. The vision for the FCT is to create a steady drumbeat of Amazon storytelling – from helping teams across Economic Development, Public Policy and the Communications organization announce new investments, products, and services to forging strong relationships with local leaders that enable us to find and tell human interest stories. While our direct relationships with journalists helps us place, shape, and drive stories in earned media, we also work alongside our owned and paid colleagues to deliver integrated communications tactics to widen our content’s reach and deliver bigger, better results. We sit between the business and journalists, often managing the complex needs of both, always seeking the best possible reputational outcome for Amazon. Our role is to position Amazon as a force for good in communities, challenging myths about what it’s like to work at Amazon, while promoting our positive impact on society and the planet.

Basic Qualifications

- 7+ years of recent professional communications or public relations experience
- Bachelor's degree in communications, public relations, or a related field

Preferred Qualifications

- High acumen and experience with PR crises management
- Research and integrate industry news, trends and compelling angles into PR programs
- Acute awareness of the local socio-political landscape, and keen insights into local community concerns/issues

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Regional PR Manager, U.S. Field Communications Team, Amazon

Join Amazon as a Regional PR Manager on the U.S. Field Communications Team and immerse yourself in a role that celebrates storytelling and community engagement! Based in Nashville, Tennessee, you'll be at the forefront of shaping positive narratives in key states like Tennessee, Alabama, Louisiana, and Mississippi. Your creative flair and knack for proactive communication will help uncover and highlight local stories while amplifying the voices of various teams within Amazon. Collaborating with reporters, community leaders, and other stakeholders, you'll craft compelling messages designed to build our reputation and resonate with diverse audiences. This role is dynamic and fast-paced—think of it as being the welcoming face of Amazon who not only reacts to media inquiries but also strategically generates buzz around our high-visibility initiatives, community contributions, and significant corporate milestones. You will have the chance to manage everything from media relations to crisis communications, ensuring we present a unified front while delighting the public. With 7+ years of PR experience under your belt, your strong written communication skills, impressive networking abilities, and comfort in the spotlight will shine through as you navigate this rewarding position. If you're eager to make a meaningful impact in your local community and help shape how Amazon is perceived, we want to hear from you!

Frequently Asked Questions (FAQs) for Regional PR Manager, U.S. Field Communications Team Role at Amazon
What are the key responsibilities of the Regional PR Manager at Amazon?

As a Regional PR Manager at Amazon, you'll tap into your communication expertise to manage external storytelling efforts, craft press materials, and build relationships with local media outlets. Your role involves developing strategic communication plans for community engagement, overseeing media events, and responding to both proactive and reactive PR scenarios. You'll need to collaborate with cross-functional teams to align messaging and amplify stories that highlight Amazon's initiatives within the region.

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What qualifications are necessary to become a Regional PR Manager at Amazon?

To be considered for the Regional PR Manager position at Amazon, a candidate must possess a Bachelor's degree in communications or a related field along with 7+ years of professional PR or communications experience. Strong writing skills, an ability to manage diverse relationships, and having a strategic mindset for both proactive and reactive messaging are essential. Familiarity with the socio-political landscape of your designated region will also greatly enhance your effectiveness in this role.

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How does the Regional PR Manager at Amazon engage with the community?

The Regional PR Manager at Amazon plays a critical role in community engagement by building strong relationships with local media, influencers, and community leaders. This engagement is facilitated through story discovery, hosting media events, and creating partnerships that not only celebrate Amazon's initiatives but also address local concerns and interests. By working closely with these stakeholders, you’ll help position Amazon as a proactive community partner.

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What is the ideal working style for a Regional PR Manager at Amazon?

An ideal Regional PR Manager at Amazon is someone who is highly collaborative, creative, and adaptable to the fast-paced nature of public relations. You will need to possess excellent communication skills, strong initiative in identifying stories, and the ability to manage complex media relations scenarios. Flexibility in approach and the willingness to jump into various projects will enable you to thrive and make an impactful contribution.

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What does success look like for a Regional PR Manager at Amazon?

Success for a Regional PR Manager at Amazon is characterized by effective storytelling that resonates in your target communities, strong media relationships resulting in positive coverage, and the ability to manage and mitigate potential PR challenges. Achieving visibility for Amazon’s community contributions and maintaining a positive corporate reputation through strategic initiatives and ongoing communication efforts are key indicators of success in this role.

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Common Interview Questions for Regional PR Manager, U.S. Field Communications Team
How do you prioritize and manage multiple PR campaigns as a Regional PR Manager?

When managing multiple PR campaigns as a Regional PR Manager, I prioritize based on timelines, audience impact, and the alignment with overall business goals. Using project management tools helps me track progress, delegate tasks efficiently, and ensure clear communication among team members. Moreover, I keep stakeholders informed on campaign statuses and adjust plans as needed based on feedback and situational dynamics.

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Can you explain your experience with crisis management in PR?

In my experience with crisis management in PR, I understand the importance of acting quickly and transparently. I assess the situation, gather relevant information, and develop a communication strategy that addresses the issue, informs key stakeholders, and minimizes potential damage to the brand’s reputation. I also have practice in preparing speaking points for executives and forming a unified message to ensure consistency across all communication channels.

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Describe your approach to building media relationships.

Building media relationships is about establishing trust and understanding the needs of reporters and influencers. I approach this by regularly reaching out with personalized pitches, offering exclusive access to events or information, and engaging with journalists on social media. I aim to provide value in every interaction, whether by sharing insights or amplifying their work, ultimately fostering long-term partnerships.

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How do you measure the effectiveness of your PR campaigns?

I measure the effectiveness of my PR campaigns through various key performance indicators (KPIs) such as media coverage reach, sentiment analysis, audience engagement, and the volume of media inquiries. Additionally, I conduct surveys or gather feedback from campaigns to assess community perceptions and make data-driven decisions to refine future strategies.

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What is a successful PR campaign you have managed in the past?

A successful PR campaign I managed involved a community engagement initiative where we showcased our partnerships with local charities. We crafted a narrative around our community impact, organized a launch event, and facilitated media interactions. The campaign resulted in increased local media coverage and strengthened partnerships, ultimately boosting public perception of our brand in the community.

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How do you stay current with industry trends in public relations?

I stay current with industry trends in public relations by subscribing to relevant newsletters, participating in webinars, and attending industry conferences. Additionally, I engage with PR professionals on platforms such as LinkedIn to share insights and experience. This proactive approach helps me to stay informed and apply best practices to my communications strategies.

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Can you discuss your experience with writing press releases?

I have extensive experience writing press releases that capture essential information while telling compelling stories. I focus on clear, concise language, ensuring key messages are front and center. I also tailor each release to cater to different audiences and media types, applying the inverted pyramid style to grab attention and convey the most important elements up front.

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How do you handle negative feedback or criticism in the media?

Handling negative feedback or criticism in the media requires a calm and thoughtful approach. I acknowledge valid concerns, prepare factual responses, and aim to address the issue constructively. I also collaborate internally to assess any valid points brought up and, if appropriate, discuss any corrective measures that might be taken. Transparency and accountability are key in mitigating potential fallout.

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What strategies do you employ to create engaging content?

To create engaging content, I employ storytelling techniques that evoke emotions and connect with the target audience. I focus on using visuals to complement the narratives and highlight human interest stories, data, or testimonials. I also incorporate insights from recent trends or local happenings to personalize the content and make it relevant, ensuring it resonates well with our audience.

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How do you coordinate with cross-functional teams for successful campaigns?

Coordinating with cross-functional teams involves establishing open lines of communication and understanding each team's objectives and contributions to the campaign. Regular meetings help in aligning on timelines and deliverables while fostering collaborative brainstorming sessions. I also use project management tools to facilitate smooth project execution and keep everyone informed of progress and challenges.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

2144 jobs
MATCH
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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