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Job details

Senior Content Designer

Aquia Inc. is a digital services firm focused on cloud infrastructure, cybersecurity, and compliance automation for the U.S. government. They are looking for a Senior Content Designer to enhance Veterans' access to benefits on VA.gov.

Skills

  • Content design
  • UX writing
  • Content strategy
  • Plain language expertise
  • Human-centered design
  • Collaboration tools

Responsibilities

  • Create and deliver plain-language content for VA.gov benefits application.
  • Write, revise, and test user-facing content including form instructions.
  • Ensure all content meets VA.gov style, accessibility standards, and usability.
  • Collaborate with designers and engineers to integrate content in UI.
  • Use research to inform content decisions and refine messaging.
  • Partner with stakeholders for accuracy and compliance.
  • Contribute to content strategy discussions and standards.
  • Advocate for content best practices.

Education

  • Bachelor's degree or equivalent experience in a related field.

Benefits

  • Premium health care plans (90% employer-paid)
  • Employee stock plan
  • 100% 401k match (up to IRS annual max)
  • Generous PTO package
  • Personal training and development budget
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$142500 / YEARLY (est.)
min
max
$125000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Content Designer, Aquia

At Aquia Inc., we’re on the lookout for a talented Senior Content Designer to join our dynamic team. As a remote position with a focus on the Department of Veterans Affairs (VA), this role allows you to make a real impact on how Veterans access and apply for disability benefits through VA.gov. Imagine crafting clear, accessible, and compassionate content that guides Veterans through complex processes. With over five years of experience in content design, UX writing, or content strategy for digital products, you'll have the chance to advocate for plain language principles and ensure we use the best language that truly meets Veterans' needs. Your role will involve writing, revising, and testing various user-facing content, including form instructions and error messages, to ensure they meet VA.gov's voice and accessibility standards. You'll collaborate with a talented team of designers, researchers, and engineers while leveraging tools like Figma to integrate content seamlessly into our digital platforms. At Aquia, we’ve built our reputation on innovation and cost-saving measures, and as a Senior Content Designer, you'll help lead this charge in a supportive and agile environment. If you're passionate about improving digital services and have a personal connection to the Veteran experience, we want to hear from you! So come join us and help shape the future of Veteran services while enjoying a flexible and rewarding career.

Frequently Asked Questions (FAQs) for Senior Content Designer Role at Aquia
What responsibilities does a Senior Content Designer at Aquia Inc. have?

As a Senior Content Designer at Aquia Inc., you will be responsible for creating and delivering plain-language content for the VA.gov disability benefits application. This includes writing and revising user-facing content such as form instructions and error messages, all while ensuring that your work aligns with VA's voice, tone, and accessibility standards.

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What qualifications are needed to be a Senior Content Designer at Aquia Inc.?

To qualify for the Senior Content Designer position at Aquia Inc., candidates should have at least five years of experience in content design, UX writing, or content strategy. Additionally, a strong understanding of plain language principles and content accessibility standards is essential.

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What kind of team will a Senior Content Designer work with at Aquia Inc.?

At Aquia Inc., you will work closely with a cross-functional agile team that includes designers, researchers, engineers, and other content designers. This collaborative atmosphere will enable you to effectively integrate content within prototypes and production-ready user interfaces.

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How does Aquia Inc. support its Senior Content Designers in their professional development?

Aquia Inc. supports Senior Content Designers by providing a personal training and development budget. This enables you to enhance your skills and stay updated with industry best practices, ultimately benefiting both your career growth and your contributions to the team.

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What is the salary range for a Senior Content Designer at Aquia Inc.?

The salary range for a Senior Content Designer at Aquia Inc. is between $125,000 and $160,000 per year, depending on experience and qualifications. Additionally, the company offers various competitive benefits to support employees.

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Common Interview Questions for Senior Content Designer
Can you explain your experience with content design and how it applies to the role of Senior Content Designer?

Your answer should detail specific projects where you've applied content design principles. Highlight your familiarity with accessibility standards and your approach to creating user-centric content that solves problems.

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How do you approach writing for sensitive or high-stakes situations like those for Veterans?

Demonstrate your understanding of empathy in writing. Discuss techniques you use to ensure clarity and compassion in content while considering the potential emotional impact on users.

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What tools do you use for content design and collaboration?

Mention your experience with tools such as Figma and Mural, explaining how you’ve leveraged them to collaborate effectively with design and engineering teams.

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What strategies do you employ to gather user feedback for content improvement?

Discuss your experience using both qualitative and quantitative research methods to inform content decisions, and detail how this feedback loop has improved user experiences.

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Can you provide an example of a time when you had to navigate a complex approval process with stakeholders?

Share a specific situation where you worked with stakeholders, focusing on your communication strategy and how you ensured compliance while advocating for user-friendly content.

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How do you ensure that your content aligns with brand voice and tone?

Explain your method for reviewing and aligning content with established style guides, such as the VA.gov style guide, and your experience in maintaining consistency across various touchpoints.

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How do you balance user needs with organizational requirements?

Provide examples of how you've prioritized user-centric content while also meeting organizational compliance and policy standards, illustrating the importance of both in your work.

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What role does collaboration play in content design at your level?

Discuss your view on teamwork and interdisciplinary collaboration, emphasizing specific instances where collaboration enhanced the final content deliverables.

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How do you stay updated with best practices in content design?

Describe the resources you regularly consult, such as leading industry blogs, webinars, or professional networks, and how they inform your work as a Senior Content Designer.

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What motivates you to work in government services or for Veterans?

Share your personal motivations or experiences that connect you to this field, showcasing your passion for making a difference in the lives of Veterans through accessible digital content.

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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SALARY RANGE
$125,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 25, 2025

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