Job details

Business Operations Associate

Get a free resume review

Our mission

The trucking and logistics industry provides the backbone of the economy. But the payments infrastructure on which it runs is broken. For the hard-working men and women of this sector, the existing suite of payment tools is outdated, difficult to use, prone to fraud, and saddled with shady fee structures. The incumbent players in this space often overlook the economic and practical needs of this user base.

We're changing that. AtoB is building Stripe for Transportation — modernizing the payments infrastructure for trucking and logistics. Supply chains rely on the timely movement of capital to function efficiently. Our end game is a world in which that capital movement occurs fairly, smoothly, and without delay. As we pursue that end game, we aim to center our customers in every way — offering them world-class customer experience and building products that work with and around the unique constraints of their daily lives. We build for fleet managers in the office and drivers on the road. We strive for products that are efficient, satisfying, and useful. Our customers enable our modern economy — they deserve it.

Our history and background

Our founding team has backgrounds in payments, working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, and building apps that were featured on the Apple app store. We have staff and senior engineers from Google, Uber, Meta, Shopify, Stripe, Chime, and other leading technology companies.

We have raised $125 million+ from investors such as General Catalyst, Elad Gil, Bloomberg Beta, Y Combinator, XYZ; founders and CEOs of companies such as Google (Eric Schmidt), Salesforce (Marc Benioff), Coinbase (Brian Armstrong), DoorDash (Tony Xu), Instacart, Gusto; strategic investors like Mastercard, Flexport and Samsara.

We were named to Forbes annual Next Billion-Dollar Startup List, and have just recently been selected to join the World Economic Forum as a Global Innovator.

Our BizOps team handles a variety of problem-solving challenges. Expect to own a particular area of our business, collaborate with teammates across Engineering, Sales, and Customer Success, and leverage your analytical toolkit on a daily basis. The particular problem you'll work on when you join depends on both business needs + your particular strengths and interests. This is a great generalist role to get exposure to all elements of building a high-growth company - from on-the-ground operations to big-picture strategy.

In this role you might work on:

Determining vertical-specific KPIs
Optimizing our growth funnel, pre-and post-sales
Building a process playbook for our sales, underwriting, or support teams
Running experiments to increase our growth or revenue
Analyzing purchase or payments data and using the results to make business decisions
Conducting interviews with customers to inform product decisions (and then working with the engineering team to implement)

What we're looking for:

1-3 years of experience in management consulting, strategy, at a high-growth startup, or in a heavily analytical role is a plus
We are open to different experience levels for this role; your exact responsibilities and scope will match the experience you bring to the table
Proficiency in data analysis (SQL, Python, or R); you don't need to know SQL when you join, but expect to learn quickly!

Offer Details:

Hybrid role in either New York or San Francisco
Competitive salary commensurate with experience
Great benefits and 401(k) match
Competitive equity

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Operations Associate, AtoB

If you're looking to kickstart your career in a fast-paced environment, AtoB is seeking a Business Operations Associate to join our dynamic team in New York! We’re on a mission to revolutionize the trucking and logistics industry by creating a modern payment infrastructure that better serves our hardworking customers. In this role, you will tackle exciting problem-solving challenges across various aspects of our business. You’ll collaborate closely with cross-functional teams, including Engineering, Sales, and Customer Success, using your analytical skills to shape business decisions and process improvements. Each day will bring new opportunities as you own a specific part of our operations and engage with tasks like optimizing our growth funnel, analyzing data trends, and conducting customer interviews to guide our product development. Whether it’s determining key performance indicators or running experiments to boost our revenue, your contributions will be invaluable. If you have a few years of experience in management consulting, strategy, or a startup environment, and are open to learning new skills like SQL, we want to hear from you! Join AtoB, where together, we can transform the landscape of financial solutions for the logistics industry.

Frequently Asked Questions (FAQs) for Business Operations Associate Role at AtoB

What are the responsibilities of a Business Operations Associate at AtoB?

As a Business Operations Associate at AtoB, you will be responsible for a variety of key tasks that drive our operations forward. This includes collaborating with different teams like Engineering, Sales, and Customer Success to analyze data, determine vertical-specific KPIs, and enhance our operational efficiency. You'll also have the opportunity to build process playbooks, conduct customer interviews, and implement changes that help improve our products and services. This role provides a unique chance to engage in both strategic and hands-on operational activities.