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Coordinator Service II

Overview

Event Services is a growing department whose primary function is to assure the events hosted by Utah State University, "Exceed Expectations". Incumbents in the Coordinator Service II position assist with the logistical management of event spaces in multiple buildings and outdoor spaces for university and public events including the setup and striking of chairs, tables, stages, and other event related equipment. In addition, incumbents will assist with cleaning and maintaining event spaces and other building areas to maximize a healthy, safe, pleasant, and functional environment. Incumbents work as a member of a team to complete tasks.

Responsibilities

Under the direction of the Manager:

  • Organize and assemble setup equipment (chairs, tables, stage, pipe & drape, podiums, etc.)
  • Clean and make repairs to event related equipment
  • Transport & setup/strike equipment and supplies
  • Read and follow setup maps and instructions
  • Create maps for setups in Social Tables
  • After the conclusion of event strike equipment, inventory, and inspect for damage
  • Prepare event space before & after event setup to make sure it is clean
  • Remove Equipment not required for event
  • Review daily and weekly setup schedules
  • Supervise assigned hourly employees to accomplish setup and other tasks
  • Assist Manager with training of hourly employees
  • Provides guests, customers, students and employees with directions, general information, and assistance
  • Practices and promoting continuous improvement of environmental and safety practices
  • May need to assist with snow removal, across multiple buildings, including shoveling and salting, as required in adverse weather conditions
  • Follow and initiate all building procedures in the event of an injury, emergency, or evacuations
  • Attend planning meetings with customers and Program Coordinator, when applicable

Qualifications

Minimum Qualifications:

  • Two years of experience or an associate degree/vocational training or a combination of education plus experience is required
  • Ability to work Monday- Friday 8:00 am- 5:00 pm, with the flexibility to work a varied schedule when necessary.

Preferred Qualifications:

  • Knowledge of methods to set up and strike various event related equipment including chairs, tables, stages, etc.
  • Ability to learn about and care for event related equipment
  • Skilled with computers and programs, including Microsoft Word, Excel, and Visio/Social Tables.

Knowledge, Skills & Abilities: 

  • Ability to receive regular directions and coaching from a supervisor or manager
  • Ability to use a
  • Ability to learn through training, observation, and hands on experience
  • Ability to perform tasks without close supervision
  • Ability to work well under pressure, meeting multiple and sometimes conflicting deadlines
  • Ability to work flexible hours as needed. Ability to train and guide hourly and/or student employees
  • Knowledge of proper cleaning methods and standards
  • Knowledge of cleaning supplies and equipment
  • Ability to operate custodial equipment, such as vacuums, carpet extractors, etc.
  • Ability to understand chemical cleaning applications and methods
  • Ability to be detail oriented
  • Ability to act professionally with coworkers and customers
  • Ability to reflect a positive image of Utah State University
  • Skilled in customer service including resolving customer concerns
  • Knowledge of safe work practices
  • Ability to understand and follow safety procedures

Required Documents

Along with the online application, please attach:

 

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”

2. Cover letter to be typed/pasted at the end of your application

 

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights

Founded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

 

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties.

 

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies’ long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

 

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. 

 

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu. 

 

*updated 02/2025

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

 

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

*updated 09/2023

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Coordinator Service II, UNAVAILABLE

Are you ready to join the dynamic team at Utah State University as a Coordinator Service II? This role is perfect for those who thrive in a fast-paced environment, facilitating events that exceed expectations! As a Coordinator Service II, you'll be essential to the logistical management of event spaces, working on everything from setting up chairs, tables, and stages to ensuring that each venue is clean and ready for guests. You’ll collaborate with a fantastic team, coordinating setups across various buildings and outdoor spaces on campus, catering to both university events and public functions. But it doesn't end there! You'll also engage in maintenance efforts, cleaning equipment, and performing necessary repairs, all while promoting safety and health standards. If you love to be hands-on, this job allows you to transport equipment, craft setup maps, and supervise hourly employees in a collaborative atmosphere. Flexibility is key, as you will sometimes need to adapt your schedule or pitch in for tasks such as snow removal during tricky weather. Preferred candidates will have a solid understanding of event setup methods and the ability to use tools like Microsoft Office and Social Tables efficiently. Join us at Utah State University, where you’ll play a vital role in creating enjoyable and functional environments for events. You’ll be rewarded with a competitive salary based on your experience and a range of excellent benefits. Ready to take the next step in your career? Let’s make unforgettable events together!

Frequently Asked Questions (FAQs) for Coordinator Service II Role at UNAVAILABLE
What are the primary responsibilities of a Coordinator Service II at Utah State University?

As a Coordinator Service II at Utah State University, your main responsibilities will include managing the logistics of event setups, which involves organizing and assembling various equipment such as chairs, tables, and stages. You'll also maintain event spaces, ensuring they are clean and safe for both guests and staff, and you'll assist in supervising hourly employees under the guidance of a manager.

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What qualifications are required for the Coordinator Service II position at Utah State University?

The Coordinator Service II position at Utah State University requires a minimum of two years of relevant experience or an associate degree/vocational training. A strong understanding of event setup methods and the ability to work flexible hours, including a varied schedule, are important. Additionally, proficiency with software like Microsoft Word, Excel, and Social Tables is preferred.

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Is previous experience necessary for the Coordinator Service II role at Utah State University?

Yes, candidates for the Coordinator Service II role at Utah State University should have at least two years of experience or relevant vocational training. This ensures that candidates are well-equipped to handle the equipment and logistics necessary for successful event management.

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How does the Coordinator Service II role contribute to events at Utah State University?

The Coordinator Service II plays a crucial role in ensuring that events at Utah State University are executed seamlessly. By managing setups and maintaining spaces, you ensure that every event not only meets but exceeds expectations, providing a welcoming and functional atmosphere for attendees.

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What skills enhance success in the Coordinator Service II position at Utah State University?

Success in the Coordinator Service II position at Utah State University is enhanced by strong organizational skills, a detail-oriented mindset, and the ability to work under pressure. Understanding cleaning methods, safety practices, and effective communication are also key qualities for maintaining a positive work environment and ensuring smooth operations during events.

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Common Interview Questions for Coordinator Service II
Can you describe your experience with setting up event equipment?

When answering this question, focus on specific examples of equipment you've set up in past roles. Highlight any experience with various event configurations and your ability to read and follow setup maps, emphasizing your attention to detail.

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How do you prioritize tasks when managing multiple event setups?

It's essential to stay organized when managing multiple setups. Explain your method for prioritizing tasks, such as maintaining a checklist or timeline, and share an example of a time when you successfully handled competing deadlines.

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What safety practices do you follow when working in event spaces?

Discuss your knowledge of safety protocols and your commitment to ensuring a safe work environment. Include instances where you've implemented measures to ensure the safety of guests and team members during events.

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How would you handle a situation where equipment is damaged before an event?

Emphasize your problem-solving abilities by describing how you would assess the damage, communicate with your supervisor, and take quick action to find a solution, ensuring the event proceeds smoothly.

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Can you give an example of a time you worked effectively in a team?

Draw from your past experience when discussing teamwork. Explain your role in a specific project and how your contributions led to the team’s success, highlighting your collaborative skills.

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What experience do you have with cleaning and maintaining event spaces?

Share your previous roles where you've been responsible for cleaning and maintaining spaces. Describe the methods you used to ensure hygiene and cleanliness and how this contributed to a positive event experience.

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How do you stay flexible with a varying schedule in events management?

Discuss your adaptability and willingness to adjust your schedule as needed. Provide examples where working flexible hours benefited the event's success.

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What do you think is the most important aspect of customer service in this role?

Highlight the importance of clear communication and the ability to address guests’ needs promptly. Share an example of how your customer service skills positively impacted an event.

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How would you train a new team member for event setups?

Focus on your mentorship abilities. Explain how you'd provide hands-on training and guidance while encouraging questions and fostering a team-oriented environment.

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Why do you want to work as a Coordinator Service II at Utah State University?

Express your enthusiasm for the role and how it aligns with your career goals. Mention specific aspects of Utah State University and the impact you hope to make by contributing to their event services team.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 30, 2025

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