Chief Laboratory Operations Division, WWW Division Manager II (NCS) - Department of Public Works

As the Chief Laboratory Operations Division, WWW Division Manager II at the Department of Public Works, your main responsibilities include overseeing the Water Quality and Wastewater programs, formulating metrics to improve productivity and efficiency, and managing a professional staff to meet quality standards. You will also evaluate and implement strategies that align with the divisional objectives.

To qualify for the Chief Laboratory Operations Division, WWW Division Manager II position, candidates need to possess a bachelor's degree in chemistry, biology, or a related field, along with a minimum of eight years of management experience in policy-driven operational roles. Additionally, experience in chemical or biological analysis of water or wastewater is required, along with four years managing homogeneous functions.

Essential skills for the Chief Laboratory Operations Division, WWW Division Manager II role include a strong understanding of business and public administration principles, excellent organizational and planning abilities, and effective communication skills for presenting clear recommendations. The ability to develop and install procedures for program operations is also crucial.

Yes, candidates selected for the Chief Laboratory Operations Division, WWW Division Manager II position at the Department of Public Works are required to complete a six-month mandatory probation period, including passing a criminal background check and/or fingerprint screening.

The City of Baltimore provides a generous and competitive benefits package for the Chief Laboratory Operations Division, WWW Division Manager II position. Employees can explore various benefits, including health care, retirement options, and professional development opportunities on the city’s human resources website.

In answering this question, consider discussing specific metrics you would analyze to identify bottlenecks, your approach to staff training, and leveraging technology for quality and productivity improvements, tailoring your ideas to the unique context of the Department of Public Works.

Use this question to highlight your relevant experience, detailing specific projects or initiatives you've led, the challenges you faced, and the outcomes. Present how your leadership contributed to compliance with regulations and operational goals.

Discuss specific conflict resolution strategies you're familiar with, emphasizing communication, understanding different perspectives, and creating a collaborative environment that fosters diversity and inclusion.

In your response, talk about the monitoring systems you have implemented, regular staff training on regulations, and analytical practices you consider crucial for maintaining high-quality water and wastewater systems.

Frame your answer by discussing your strategic involvement in developing or complying with major policies in previous roles, emphasizing how your decisions align with organizational goals and enhance operational success.

Talk about the key performance indicators you have utilized in the past, how you set measurable goals for your team, and the importance of regular feedback and evaluation to align efforts with the division's objectives.

Here, share a real-life scenario reflecting a significant challenge, your thought process in addressing the issue, and the eventual outcome, focusing on the positive changes brought to the laboratory environment.

Discuss your methods for continuous learning, such as attending industry conferences, subscribing to professional journals, or participating in networks associated with public service and environmental protection.

In your answer, describe a systematic approach you take, including stakeholder involvement, pilot testing, and the importance of documentation and training to ensure successful implementation.

Focus on your passion for public service related to environmental sustainability, your alignment with the Department of Public Works' mission, and how you envision using your skills to make a lasting impact on your community.