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Operations Assistant I - Department of Planning

POSTING DATE: 04/02/2025

SALARY RANGE: $49,344.00 - $78,904.00 ANNUALLY

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

ELIGIBILITY

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

EDUCATION ACCREDITATION

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

CLASS DEFINITION

Operations Assistant I/II/III encompasses professional and analytical work involving the practical application of management principles and techniques to improve operational activities.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

 

On or before the date of filing the application, each candidate must:

EDUCATION: Have a high school diploma or GED certificate.

                                                                    AND
EXPERIENCE: Have 6 months of experience supporting an operations or administrative functions is preferred.

                                                                     OR

NOTES (EQUIVALENCIES): Have an equivalent combination of education and experience.

KNOWLEDGES, SKILLS AND ABILITIES

  • Basic knowledge of English usage.
  • Basic knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data.
  • Basic knowledge of basic analytical principles and techniques.
  • Ability to prepare and present basic reports.
  • Ability to establish and maintain basic working relationships with co-workers and the general public.
  • Ability to learn an agency’s purpose, programs, and operations.
  • Ability to collect, compile, code, edit, classify, and tabulate basic statistical and qualitative data.
  • Ability to prepare and present ideas and information clearly yet concisely

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

If you have questions regarding this position, please contact Ayomide Arodoye, Recruitment & Talent Acquisition Specialist II via email at Ayomide.Arodoye@baltimorecity.gov

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

NOTE: Those eligible, who are under final consideration for appointment, will be required to authorize the release of criminal conviction information.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Average salary estimate

$64124 / YEARLY (est.)
min
max
$49344K
$78904K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Assistant I - Department of Planning, Baltimore City

Are you looking to launch your career in a dynamic environment? The Department of Planning with the Baltimore City Government is excited to announce an opening for the Operations Assistant I position. In this role, you will play a pivotal part in the daily operations, using your analytical skills to improve processes and support management initiatives. Your responsibilities will include collecting and organizing data, preparing reports, and building relationships with colleagues and the community. We’re looking for enthusiastic individuals with at least a high school diploma and a touch of experience in operations or administrative roles. Knowledge of English usage and basic analytical principles is a must! This position offers a competitive salary ranging from $49,344 to $78,904 annually, with room for growth within the organization. Candidates can expect to undergo a thorough selection process, including a six-month probation period and a potential background check, as we prioritize trust and security in our hiring. If you're eager to learn about a variety of agency programs and make a direct impact in your community, then we encourage you to apply!

Frequently Asked Questions (FAQs) for Operations Assistant I - Department of Planning Role at Baltimore City
What are the responsibilities of an Operations Assistant I at the Department of Planning?

As an Operations Assistant I at the Department of Planning, key responsibilities include supporting operational activities by organizing data, preparing reports, and assisting management in enhancing processes. You will also maintain relationships with coworkers and the community while contributing to the agency's overall effectiveness.

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What qualifications do I need to apply for the Operations Assistant I position at the Department of Planning?

To apply for the Operations Assistant I position at the Department of Planning, you will need a high school diploma or GED certificate. Additionally, having at least six months of experience in operational or administrative support is preferred, though an equivalent combination of education and experience will also be considered.

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Is there a probation period for the Operations Assistant I role in the Department of Planning?

Yes, all candidates selected for the Operations Assistant I position at the Department of Planning must complete a mandatory six-month probation period. This probation helps ensure that candidates adapt well to the role and organizational culture.

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What skills are valuable for an Operations Assistant I at the Department of Planning?

An Operations Assistant I at the Department of Planning should possess skills like basic English usage, data collection, analytical thinking, and the ability to prepare concise reports. Strong interpersonal skills for maintaining relationships and a willingness to learn about agency functions are equally important.

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What steps are involved in the selection process for the Operations Assistant I position at the Department of Planning?

The selection process for the Operations Assistant I role involves evaluating the educational background and experience of applicants based on their submissions. Successful candidates will be placed on an employment certified eligible list for at least six months and may need to complete additional supplemental questions.

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Common Interview Questions for Operations Assistant I - Department of Planning
What experience do you have that makes you suitable for the Operations Assistant I role?

When answering this question, highlight relevant experiences where you've supported operational or administrative functions. Emphasize your ability to organize data and contribute to team efforts, providing specific examples of successful projects or tasks.

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Can you describe a time when you had to collect and organize data?

In your answer, outline the situation you faced, the steps you took to collect and organize the data, and the outcome. Make sure to mention any tools or methods you used to ensure accuracy and efficiency in your work.

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How do you prioritize your tasks in a busy work environment?

Provide a structured approach to prioritization, such as using to-do lists or categorizing tasks by urgency and importance. Share a personal anecdote that illustrates how this method has helped you manage your time effectively.

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What skills do you believe are essential for the Operations Assistant I position?

Discuss specific skills like analytical thinking, effective communication, and attention to detail. Relate these skills to how they will help you excel in supporting operational activities within the Department of Planning.

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How would you handle conflicts with coworkers?

Approach this question by outlining a calm and constructive method for conflict resolution. Stress the importance of listening, understanding different perspectives, and seeking a collaborative solution to maintain a harmonious work environment.

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What do you know about the Department of Planning's objectives?

To answer this question effectively, research the Department of Planning beforehand and convey your understanding of its goals and projects. Show enthusiasm about how the Operations Assistant I role can contribute to these objectives.

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Why do you want to work as an Operations Assistant I at the Baltimore City Government?

Share your passion for public service and how you can make a difference in the community. Mention your desire to develop professionally and contribute to meaningful projects within the Department of Planning.

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What methods do you use to ensure accuracy in your work?

Discuss specific techniques such as double-checking data, utilizing software tools, or having a peer review your work. Provide examples of how these practices have contributed to your success in previous roles.

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How do you handle tight deadlines?

Explain your strategies for working under pressure, such as breaking tasks into smaller steps, maintaining focus, and communicating with your team. Share a specific experience that demonstrates your ability to meet deadlines successfully.

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What is your approach to learning about a new organization’s purpose and programs?

Your answer should reflect a proactive approach to learning. Discuss methods such as reviewing official documentation, engaging with team members, or participating in training sessions, emphasizing your enthusiasm for continuous learning.

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Transparent & Candid
Growth & Learning
Inclusive & Diverse
Empathetic
Collaboration over Competition
Feedback Forward
401K Matching
Medical Insurance
Dental Insurance
Vision Insurance
Equity
Paid Sick Days
Paid Time-Off
Disability Insurance
Life insurance
Learning & Development
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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