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Assistant General Manager***

At Roof One part of the Bone Dry Roofing company, we are looking for a dynamic leader to join as Assistant General Manager who values teamwork, empathy, and accountability. As the Assistant General Manager, you will be responsible for nurturing a warm and supportive atmosphere, driving exceptional customer service, achieving sales and profit targets, and ensuring the overall success of our Michigan market location.




Duties and Responsibilities:
  • Demonstrate entrepreneurial spirit and ownership while aligning with established SOP's, service standards, and our overall mission.
  • Ensure budgets and financial operational goals are met by working with the General Manager (GM) and Regional Manager (RM) to ensure the market location is adhering to Bone Dry policies and procedures. 
  • Access the need for additional staffing and collaborate with the GM on any additional or replacement needs.
  • Responsible for the hiring, training, retention, evaluation, review, transferring, supervision, development, and discipline of employees. 
  • Prepare budgets and financial goals in collaboration with GM for your assigned market.  
  • Manage workflow and expenses to ensure maximum efficiency and profitability.
  • Manage collections and ensure collections procedures are being followed.  
  • Accountable for your assigned locations financial results. 
  • Work with the GM to implement Roof One's established procedures and operations procedures to ensure the highest level of operational efficiency and customer service.  
  • Responsible for ensuring employees follow the procedures outlined in the BDR Mission, Strategic Plan, Service Standards. And SOP’s.  
  • Continually assess the business climate, sales and production backlogs, inventory, and staffing.  Make recommendations for adjustments to the Regional Manager.
  • Act as a representative of Roof One for the community and public relations. 
  • Promote the Roof One brand in all interactions, internally and externally.
  • Resolve customer complaints and warranty issues.
  • Work closely with the GM, your team, manufacturers, and suppliers to maintain positive relationships and win/win negotiations.
  • Fill in where needed for sales, production, or administration roles as work dictates and be able to perform all the tasks within your supervision.
  • Work closely with other market GM's & RM's to implement storm plans and share resources to capture revenue.
  • Keep team members informed of operational (policies/procedures) changes, as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction.
  • Ensure the smooth and effective onboarding of all new team members by providing them with the tools, access, and dedicated time for such, as well as an overview and regular check-ins on their development goals and opportunities.
  • Provide guidance and direction to all team members regarding professional development.
  • Safety (Ensure safe work environment, communicate safety plan, perform jobsite audits).
  • Responsible for weekly payroll deadlines and accuracy.
  • Responsible for Fleet/Property maintenance (trucks and offices are kept clean and in good working order).


Qualificaitons:
  • Valid driver's license
  • Pass a background check
  • Prior construction industry experience in management is a plus
  • Other critical skills include planning & organizing; problem identification/resolution, multi-tasking, entrepreneurial ownership, follow-through skills to bring tasks and situations to closure in a timely manner, priority setting, and having a sense of urgency in accomplishing tasks
  • Must be self-aware with a collaborative spirit and experience getting results while keeping healthy relationships intact; authentic interest in the development and well-being of others
  • Must be self-motivated/driven individual that has a proactive can-do attitude to handle any customer or employee situation that may arise
  • P&L experience with respect to managing sales and operations a plus
  • Previous Military experience a plus
  • Spanish language a plus


Compensation and Benefits:
  • Compensation $80k plus, contingent upon experience
  • Medical, Vision, and Dental Insurance
  • Company paid life insurance
  • Company paid short-term disability
  • 401(k) Plan
  • PTO, Vacation & Holidays
  • Company phone, truck, fuel, and expense card provided for company use


Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.

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Average salary estimate

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$80000K
$80000K

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What You Should Know About Assistant General Manager***, Bone Dry Roofing

Are you a dynamic leader with a passion for teamwork and exceptional customer service? Roof One, part of the Bone Dry Roofing company, is seeking an enthusiastic Assistant General Manager to join our team in Detroit, Michigan. In this role, you will cultivate a supportive work environment while driving sales and achieving profit goals. Your main responsibilities will include managing staff, ensuring budget compliance, and fostering strong community relations. You’ll work closely with the General Manager and Regional Manager to assess staffing needs, optimize operational efficiency, and enhance our service standards. You’ll be engaged in hiring, training, and mentoring employees, ensuring they align with our mission and strategic plan. Moreover, you will promote the Roof One brand and address customer complaints effectively, maintaining a reputation for excellence. You’ll need to manage workflows and expenses, lead safety initiatives, and ensure that vehicles and properties are well-maintained. This position requires a proactive problem solver who can handle various challenges with a cool head and an inspiring spirit. With a competitive compensation package that begins at $80k, plus benefits like medical and dental insurance, a 401(k) plan, and company vehicle usage, this is not just a job; it's an opportunity to grow your career in a supportive and innovative environment. If you're looking to make a meaningful impact in the roofing industry, join Roof One today!

Frequently Asked Questions (FAQs) for Assistant General Manager*** Role at Bone Dry Roofing
What are the responsibilities of an Assistant General Manager at Roof One?

As an Assistant General Manager at Roof One, you will play a pivotal role by managing staff, achieving sales targets, and maintaining operational efficiency. Your responsibilities include hiring, training, monitoring workflows, and ensuring financial goals are met. Additionally, you'll cultivate community relationships and promote the Roof One brand.

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What qualifications are needed for the Assistant General Manager position at Roof One?

To join Roof One as an Assistant General Manager, you'll need a valid driver's license and a clean background check. While prior construction management experience is preferred, strong planning, organization, and problem-solving skills are essential. A proactive attitude and a passion for team development are also crucial.

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How does the Assistant General Manager support team development at Roof One?

In the Assistant General Manager role at Roof One, you will provide guidance and support for team development by regularly checking in on employees' growth goals and offering resources for improvement. You’ll help onboard new team members effectively, ensuring they have everything needed to succeed within the company.

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What does the compensation package look like for the Assistant General Manager role at Roof One?

The compensation for the Assistant General Manager position at Roof One starts at $80k, contingent upon experience. Additionally, you will receive medical, vision, and dental insurance, company-paid life insurance, a 401(k) plan, and generous paid time off. Plus, you will use a company vehicle for official duties.

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How does the Assistant General Manager contribute to community relations at Roof One?

As an Assistant General Manager at Roof One, you’ll represent the company in community relations by promoting the Roof One brand in every interaction. This involves handling customer complaints professionally and building strong relationships with community stakeholders, ensuring a positive image for the company.

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Common Interview Questions for Assistant General Manager***
What strategies would you implement to meet financial goals as an Assistant General Manager?

Discuss your approach to budgeting, how you analyze financial performance, and emphasize the importance of teamwork with the General Manager to ensure all financial objectives are met efficiently.

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Can you share an example of how you developed a team in your previous roles?

Provide a specific example where you successfully identified a team member's need for growth, how you supported them through training or mentorship, and the positive outcomes from that development.

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How do you handle conflicts between team members?

Explain your conflict resolution strategy, emphasizing open communication, empathy, and your commitment to fostering a positive workplace culture where everyone feels valued and heard.

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What experience do you have in managing customer complaints?

Discuss your approach to customer service, including active listening, resolving issues effectively, and turning a negative experience into a positive one, which showcases your commitment to customer satisfaction.

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What metrics do you consider most important in assessing the success of a market location?

Talk about your understanding of key performance indicators such as sales growth, customer satisfaction scores, employee retention rates, and operational efficiency metrics.

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How do you ensure that safety standards are upheld on the job?

Describe your experience in implementing safety protocols, conducting regular audits, and promoting a safety-first culture among team members to prevent accidents.

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What steps do you take to foster a strong company culture?

Discuss the significance of open communication, team-building activities, recognition programs, and ongoing professional development to create a positive, engaged work environment.

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How would you manage staffing needs and employee performance?

Share your strategies for assessing staffing levels, recruiting effectively, and implementing performance review processes to ensure team members are meeting expectations.

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Why do you want to work at Roof One as an Assistant General Manager?

Express your admiration for Roof One's mission, culture, and commitment to quality service, showing how your values align with the company and your eagerness to contribute.

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What do you think is the most challenging aspect of being an Assistant General Manager in the roofing industry?

Acknowledge the fast-paced environment, the need to balance multiple responsibilities, and maintaining high standards of customer service, while emphasizing your adaptability and problem-solving skills to navigate these challenges.

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March 23, 2025

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