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Assistant Commissioner, HR

Job Description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction is seeking a dynamic and experienced Human Resources professional to serve as the Assistant Commissioner for Human Resources. Under the executive direction of the Associate Commissioner for Human Resources, and with the broadest possible latitude to exercise independent judgment, the Assistant Commissioner will be responsible for providing strategic support and oversight to senior staff within HR operations. The incumbent will provide leadership and guidance to a team of HR Directors and associated staff in several critical areas, including Applicant Processing Unit, Records Management & Retention Unit and Human Resources Compliance Unit. Other responsibilities include, but will not be limited to:

- Overseeing and managing the hiring of both uniform and non-uniform members of services for the Agency.
- Overseeing aspects of performance management, employee relations, and HR policy implementation.
- Analyzing existing policies and processes to determine and recommend improvements where needed.
- Collaborating with senior management and external partners to align HR initiatives with DOC’s strategies and goals.
- Ensuring timely and effective resolution of HR-related issues in compliance with federal, state, and city regulations.
- Developing and fostering a culture of learning and internal growth within the HR department.
- Identifying and implementing industry best practices to improve and streamline HR processes.
- Providing direction to the team to ensure seamless coordination across HR units for consistent, high-quality service delivery.
- Special projects as assigned.


PREFERRED SKILLS
- Extensive experience and knowledge of HR processes and policies
- Proven ability to manage competing priorities
- Experience with using and making data-driven decisions at the senior-level
- Ability to communicate highly complex information clearly and succinctly, both orally and in writing
- Ability to lead and build consensus with multiple stakeholders
- Strong analytical, interpersonal, problem-solving, decision-making and organizational skills
- Working knowledge of NYCAPS, PMS, CHRMS, PRISE
- Ability to maintain a high level of confidentiality within the teams

ASSISTANT COMMISSIONER (DOC) - 95041

Qualifications

1. A Master’s Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology or a related field, plus three years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
2. A bachelor’s degree from an accredited college and five years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
3. A four-year high school diploma or its educational equivalent and nine years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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$120000K

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What You Should Know About Assistant Commissioner, HR, City of New York

The New York City Department of Correction (DOC) is on the lookout for a talented and experienced professional to step into the role of Assistant Commissioner, HR in Queens, NY. If you’re someone who thrives in a dynamic environment and has a passion for human resources, this role could be a perfect fit! As the Assistant Commissioner, you’ll collaborate closely with senior management to shape and guide various HR operations. Your responsibilities will range from overseeing the hiring process for both uniform and non-uniform staff to enhancing employee relations and ensuring that HR policies are implemented effectively. With a focus on strategy, you’ll analyze current policies, recommend improvements, and foster a culture of growth within the HR team. You’ll also be hands-on in resolving HR-related issues in compliance with all regulations, thereby contributing to our mission of maintaining a safe and welcoming environment for everyone. This is an exciting opportunity to lead a dedicated team, drive initiatives that align with DOC’s strategic goals, and make a real impact on the lives of your colleagues and the communities we serve. If you have an extensive HR background, a knack for data-driven decision-making, and exceptional communication skills, we want to hear from you!

Frequently Asked Questions (FAQs) for Assistant Commissioner, HR Role at City of New York
What are the key responsibilities of the Assistant Commissioner, HR at the New York City Department of Correction?

The Assistant Commissioner, HR at the New York City Department of Correction is primarily responsible for overseeing various HR operations including hiring, performance management, and employee relations. This role also involves analyzing current HR policies, recommending improvements, and ensuring compliance with various regulations.

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What qualifications are required for the Assistant Commissioner, HR position at the NYC DOC?

To qualify for the Assistant Commissioner, HR role at the New York City Department of Correction, candidates must hold a Master’s degree in a relevant field, along with at least three years of experience in HR, with significant time spent in a managerial or executive capacity. Alternatively, a bachelor’s degree with relevant professional experience also suffices.

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What preferred skills would benefit an applicant for the Assistant Commissioner, HR role at NYC Department of Correction?

Applicants for the Assistant Commissioner, HR position at the NYC Department of Correction should possess extensive knowledge of HR processes, strong analytical and problem-solving skills, and the ability to effectively communicate complex information. Leadership experience and familiarity with HR systems like NYCAPS and PMS are also advantageous.

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How does the Assistant Commissioner, HR contribute to the mission of the NYC DOC?

The Assistant Commissioner, HR plays a vital role in supporting the New York City Department of Correction’s mission by ensuring that the HR functions align with organizational strategies and promote a secure environment for employees and individuals in custody, facilitating successful community re-entry.

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What is the work environment like for the Assistant Commissioner, HR at the New York City Department of Correction?

The work environment for the Assistant Commissioner, HR at the New York City Department of Correction is collaborative and dynamic, representing a diverse team of professionals committed to public safety and HR excellence. Candidates will find an inclusive workplace that values diversity and aims to foster personal and organizational growth.

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Common Interview Questions for Assistant Commissioner, HR
Can you describe your experience managing human resources operations?

In answering this question, focus on specific HR operations you managed, such as recruitment, employee relations, or policy development. Give examples of challenges faced and how you successfully navigated them to improve HR processes.

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How do you ensure compliance with HR regulations?

Emphasize your understanding of local, state, and federal HR regulations, and prepare to discuss methods you’ve used to keep your team compliant, including training and policy updates.

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Describe a time you led a team through a change in HR policy.

Choose a specific instance where you led a team during a policy change. Discuss how you communicated the change, managed team dynamics, and the strategies used to ensure successful implementation.

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What strategies do you use to foster a culture of growth and learning in HR?

Discuss specific programs or initiatives you’ve introduced that encouraged professional development among staff, as well as any measurable outcomes that demonstrate effectiveness.

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How do you handle conflicts within the workplace?

Share a structured approach to conflict resolution you use, highlighting your communication skills and your ability to facilitate discussions between conflicting parties.

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What metrics do you track to assess the effectiveness of HR initiatives?

Mention key performance indicators like employee retention rates, recruitment timelines, or employee satisfaction scores, explaining how you use these metrics to make data-driven decisions.

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How do you build consensus among multiple stakeholders with differing opinions?

Talk about your approach to consensus building, such as facilitating discussions, actively listening, and negotiating solutions that align with organizational goals.

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What role do you think HR plays in enhancing employee relations?

Discuss how HR serves as a mediator, advocate, and resource for employees, ensuring their voices are heard and their concerns are addressed proactively.

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Can you explain your approach to performance management?

Describe your philosophy on performance management, how you set expectations, provide feedback, and develop improvement plans collaboratively with employees.

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How do you stay updated with the latest HR trends and best practices?

Share the resources you utilize, such as professional associations, online courses, or seminars, and how you implement new trends into your HR strategies to stay ahead.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
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DATE POSTED
April 6, 2025

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