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EXECUTIVE DIRECTOR OF STRATEGY AND HR INNOVATIONS

Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Human Resources Solutions (HRS) support the human resources needs of the HRA and DHS through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Under the executive management of the Chief People Officer, with wide latitude for independent initiative and action, the Executive Director for Strategy and Human Resources (HR) Innovation works as the chief of staff to the CPO and possesses in-depth knowledge of daily operations. Responsible for relaying information between executive team members and other staff members. The Executive Director attends executive- level meetings, provides an overall picture of productivity to CPO and stakeholders, and then transmits information to the department heads.

HRS is recruiting for one (1) Executive Assistant to the Deputy Commissioner (DOSS) to function as Executive Director for Strategy and HR Innovation (Chief of Staff) at the Office of the Chief People Officer (CPO) who will:

- Plan, attend, and facilitate meetings on behalf of the CPO to capture critical issues, deliverables, timeframes, and proposed action plan for resolution and follow-through.

- Manage the day-to-day operations between the CPO’s office, DSS senior staff, and Commissioner’s office including follow-up actions to meetings and monitoring the progress of information being requested.

- Assist the Chief People Officer (CPO) to maximize time by focusing on those areas where they add the most value. These include sharing the organizational vision, long-term strategic planning, mentoring their leadership team, and engaging with employees at every level to build morale and alignment.

- Facilitate the strategic planning, succession planning, and special projects, which involves scheduling all pertinent discussions, working with subject matter aspects to compile the necessary data and research ahead of time, and documenting all key outputs.

- Direct, plan and monitor implementation of management and operational controls relative to HRS/OLR programmatic and/or administrative areas.

- Set key performance indicators to measure and improve team performance. Make recommendations and review policy changes to the CPO to enhance operational efficiencies.

- Analyze current operations, program services and governing rules and regulations to recommend new initiatives and outreach services to improve the delivery of human resources services for the agency.

- Direct internal staff operations, in the area of assignment, to ensure the implementation of policy directives and operational objectives.

Salary Range: $ 81,083 - $148,866

Work Location: 4 World Trade Center, New York, NY

EXEC ASST TO THE DEPUTY COMMIS - 95607

Qualifications

1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional experience in one or more of the following fields: program evaluation, public/business administration, public relations, labor relations, fiscal/financial administration or a related field; at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the fields described immediately above; or

2. Education and/or experience equivalent to "1" above. However, all candidates must possess the eighteen months of supervisory, administrative, managerial or executive experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$114974.5 / YEARLY (est.)
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$81083K
$148866K

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What You Should Know About EXECUTIVE DIRECTOR OF STRATEGY AND HR INNOVATIONS, City of New York

Are you ready to take on a pivotal role as the Executive Director of Strategy and HR Innovations with the Department of Social Services (DSS) in New York, NY? In this dynamic position, you will serve as the chief of staff to the Chief People Officer (CPO), driving innovation and strategic initiatives across the human resources landscape. Your expertise will be vital as you manage day-to-day operations and communicate crucial information between the CPO, senior staff, and commissioners. You'll facilitate strategic planning, support succession efforts, and compile necessary data to keep discussions meaningful and productive. Your duties extend to analyzing current operations to recommend enhancements that improve the delivery of HR services agency-wide. With a salary range between $81,083 and $148,866, this role not only offers an exciting opportunity to shape HR practices, but you will also be part of a supportive team committed to creating an inclusive workforce. If you’re passionate about human resources and poised to drive change, we invite you to apply and bring your vision to life at DSS!

Frequently Asked Questions (FAQs) for EXECUTIVE DIRECTOR OF STRATEGY AND HR INNOVATIONS Role at City of New York
What are the key responsibilities of the Executive Director of Strategy and HR Innovations at the Department of Social Services?

The Executive Director of Strategy and HR Innovations at the Department of Social Services is responsible for facilitating meetings, managing daily operations, analyzing current operations for improvements, and ensuring effective communication between the CPO and other staff. This role plays a crucial part in strategic and succession planning and directly supports the CPO's vision for a motivated, inclusive workforce.

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What qualifications are needed to become the Executive Director of Strategy and HR Innovations at DSS?

To qualify for the Executive Director of Strategy and HR Innovations position at DSS, candidates must have a baccalaureate degree and four years of related professional experience, with at least eighteen months in an administrative or managerial capacity. Consideration may also be given to equivalent education and experience that demonstrates relevant skills.

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How does the Executive Director of Strategy and HR Innovations contribute to enhancing operational efficiencies at DSS?

The Executive Director of Strategy and HR Innovations contributes to enhancing operational efficiencies at DSS by analyzing program services and governance regulations to recommend new initiatives. This process includes setting key performance indicators to measure team performance and making policy change recommendations to the CPO.

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What is the salary range for the Executive Director of Strategy and HR Innovations at DSS?

The salary range for the Executive Director of Strategy and HR Innovations at the Department of Social Services is between $81,083 and $148,866, reflecting the vital role this position plays in shaping HR strategy within the organization.

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What role does teamwork play in the Executive Director position at DSS?

Teamwork is essential for the Executive Director of Strategy and HR Innovations at DSS. The role involves collaborating across various departments, facilitating discussions to ensure all voices are heard, and mentoring the leadership team to foster a cohesive and aligned workforce across the organization.

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Common Interview Questions for EXECUTIVE DIRECTOR OF STRATEGY AND HR INNOVATIONS
Can you explain your experience with strategic planning within HR?

When answering, detail your direct involvement in strategic planning processes, how you gathered insights, facilitated team discussions, and implemented actionable plans to achieve HR goals that align with organizational objectives.

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How do you handle conflicts within a team setting?

Discuss specific examples where you addressed conflicts by employing active listening, ensuring open communication, and facilitating resolution-focused discussions, highlighting your ability to maintain team dynamics.

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What metrics do you believe are most important in measuring HR efficiency?

Share your insights on key performance indicators relevant to HR, such as employee turnover rates, recruitment timelines, and employee engagement scores, and how these metrics can guide optimization efforts.

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Can you provide an example of a time you led a successful HR initiative?

Use a specific example to illustrate your leadership role in an HR initiative. Highlight your approach, the challenges faced, the solutions implemented, and the measurable outcomes that resulted.

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How do you stay updated with trends in HR management?

Demonstrate your commitment to professional development by sharing the resources you utilize, such as industry publications, webinars, or professional networks, to stay informed on the latest HR trends and best practices.

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What strategies do you use for effective communication with diverse teams?

Emphasize the importance of tailoring your communication style to suit diverse audiences, utilizing inclusive language, and fostering an environment where all team members feel valued and heard.

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How would you approach succession planning within an organization?

Discuss the steps you would take to assess current talent, identify gaps, and create development plans for high-potential employees, ensuring a robust pipeline of leadership within the organization.

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What experience do you have with change management in HR?

Outline your experience in leading change management efforts, articulating the processes used to engage team members, address resistance, and ensure successful adoption of new HR initiatives or policies.

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How do you measure employee engagement and satisfaction?

Discuss various methods for assessing employee engagement, such as surveys, focus groups, and feedback mechanisms, and explain how you analyze this data to inform HR strategies.

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Why do you want to work as the Executive Director of Strategy and HR Innovations at DSS?

Articulate your passion for enhancing human resources functions within a public service environment, aligning your career aspirations with the mission of the Department of Social Services in creating an inclusive workforce.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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