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HOUSING SPECIALIST

Job Description

YOU MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE

The HIV/AI DS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families.

HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps, and cash assistance. HASA also provides vocational services that prepare clients for employment. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

HIV/AIDS Services Administration (HASA) is recruiting for one (1) Principal Administrative Associate II, to function as a Housing Specialist in HIV/AIDS Services Administration (HASA) Housing Services, who will:

- Monitor vacancies and assigned contracts that provide HASA consumers placement in Scattered-Sites (SS), and Congregate Shelter Housing (CSH) through various automated tracking mechanisms (i.e., spreadsheets, excel, and access programs).

- Conduct programmatic research on HASA and managed housing facilities and referrals to determine consumer compatibility for SS, CHS, or any other housing options available, by utilizing data collection inclusive of placement indicators, contractor vacancy reports, placement reports and case review.

- Provide technical assistance to vendors, inter- intra-agency staff, case managers, medical and political advocates by imparting information to assist them in attaining agency goals of consumer placement. Analyzing factors that affect service delivery; reviewing and periodically updating Agency/City policies, procedures, and social service dictates regarding HASA housing requirements; scheduling and facilitating case conferences between vendors, clients and HASA Case Managers.

- Write housing specifications for placement by researching the facilities schematics inclusive of: facility location, type of housing offered (long-term vs. temporary), accessibility for physically challenged (elevators vs. walk-ups), and type of residence (whether family or single household), with perspective clients.

- Provide projection of pre-existing apartment/housing conditions that will determine apartment availability received from SS and CSH facilities: attends and conducts facility and apartment unit inspections to confirm facilities analysis on prospective apartment availability utilizing various parameters such as: inspection evaluations, contractor repairs completion dates, homelessness factors, and shelter placement mandates.

- Calculate the needs of accepted cases and refer them to supportive social service linkages that will assist in new apartment expenditures (i.e., furniture allowance, grants, utility connection fees, and moving expenses) and calculate housing cost projections for residents based on current cost-of-living trends, family needs, public assistance allowances and guidelines.


Work Location: 375 Pearl Street, New York, NY

Hours/Schedule: 9am-5pm

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About HOUSING SPECIALIST, City of New York

At the HIV/AIDS Services Administration (HASA), we're on the lookout for a dynamic Housing Specialist to join our dedicated team in New York, NY. This is a fantastic opportunity for someone who thrives on making a positive impact in the lives of individuals affected by HIV. In this role, you'll be involved in a multitude of vital tasks, from monitoring housing vacancies to conducting comprehensive research on housing facilities and consumer compatibility. Your expertise will guide clients in navigating to the right services like scattered-site housing and congregate shelter housing. You will provide essential technical assistance to vendors and case managers, ensuring that everyone is aligned with our mission to support our clients. Writing housing specifications and conducting facility inspections will also be key parts of your job, as you evaluate apartment conditions and engage with prospective clients. The ideal candidate will have a genuine passion for delivering impactful services, topped off with strong organizational skills and the ability to think critically about housing needs. If you have a degree and the experience to match, along with a heart for advocacy, we would love for you to bring your skills to our amazing team at HASA. Your efforts will contribute directly to the empowerment of over 32,000 individuals living with HIV as well as their families, helping them find the housing resources they so desperately need. Join us in making a meaningful difference in New York City today!

Frequently Asked Questions (FAQs) for HOUSING SPECIALIST Role at City of New York
What are the primary responsibilities of a Housing Specialist at HASA?

As a Housing Specialist at HASA, you will monitor housing vacancies, conduct research on housing facilities, provide technical assistance to various stakeholders, write housing specifications, and manage community placements for individuals facing housing challenges. Your role is pivotal in ensuring that clients with HIV gain access to suitable living arrangements and related support services.

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What qualifications do I need to become a Housing Specialist at HASA?

To qualify for the Housing Specialist position at HASA, you need a baccalaureate degree and three years of relevant administrative experience, with at least one year in a supervisory role. Alternatively, an associate degree along with four years of experience, or a high school diploma coupled with five years of experience will also be considered. A background in social services or housing management would greatly enhance your candidacy.

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What type of experience is necessary for a Housing Specialist role at HASA?

Candidates for the Housing Specialist role at HASA should possess experience in administrative functions, ideally in healthcare or social service settings. Additionally, familiarity with housing services, case management, and supportive services would be beneficial. Leadership experience is also required, highlighting your ability to supervise and guide administrative teams effectively.

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How does a Housing Specialist contribute to the mission of HASA?

A Housing Specialist plays a crucial role in advancing HASA’s mission by ensuring that individuals living with HIV obtain access to safe and appropriate housing choices. By managing housing resources, conducting research, and offering guidance to both clients and service providers, you directly contribute to improved life outcomes for thousands of vulnerable individuals and their families.

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What kind of support will I receive as a new Housing Specialist at HASA?

When you join HASA as a Housing Specialist, you'll receive comprehensive onboarding to familiarize you with our services and protocols. Ongoing training and professional development opportunities will help you stay current in best practices within housing services and client support. You’ll also have a network of experienced colleagues to assist and mentor you in your role.

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Common Interview Questions for HOUSING SPECIALIST
What inspired you to apply for the Housing Specialist position at HASA?

In your response, share your passion for social services, particularly in supporting vulnerable populations. Explain specific experiences that shaped your career choice and how HASA's mission aligns with your personal and professional goals.

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Can you explain how you would handle a situation where a client faces barriers to accessing housing?

Discuss your approach to problem-solving and advocacy. Highlight your skills in identifying barriers, proposing actionable solutions, and collaborating with clients to help them navigate the system.

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Describe your experience with case management related to housing services.

Provide specific examples from your experience where you successfully managed a client's housing needs, including the strategies you used and the outcomes achieved. Emphasize your ability to build rapport with clients and navigate social service systems.

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How do you stay organized while managing multiple housing placements?

Elaborate on your methods for organization, such as utilizing tracking tools, spreadsheets, and case management software. Discuss prioritization strategies and time management skills to effectively keep up with demands.

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What is your understanding of the housing programs available for individuals with HIV?

Demonstrate your knowledge of HASA’s programs and any other relevant band resources. Discuss how those programs work and your thoughts on their effectiveness in solving housing issues for individuals living with HIV.

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How would you provide technical assistance to vendors and other agencies?

Explain your approach to clear communication and providing accurate information, ensuring that all parties involved understand their roles and responsibilities in the housing placement process. Mention your skills in creating training materials if relevant.

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What techniques do you use to conduct effective facility inspections?

Describe your process for thorough inspections, discussing the checklists or criteria you use to evaluate potential housing options. Emphasize the importance of documenting your findings and communicating with relevant stakeholders.

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How do you assess the compatibility of clients with different housing options?

Talk about how you would analyze a client's needs against housing features, including accessibility, family structure, and other factors. Highlight the importance of making informed decisions based on both data and client input.

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Can you give an example of how you've improved service delivery in a previous role?

Share a specific successful initiative or process improvement you spearheaded. Detail the challenges faced, the steps you took, the collaboration required, and the measurable outcome that followed.

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How do you advocate for your clients' needs within a government agency?

Describe your advocacy approach, emphasizing the importance of collaboration with other agencies, staying informed about policy changes, and utilizing data to back your arguments. You'll want to show your dedication to standing firm for clients' rights.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 5, 2025

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