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Training Manager, Bureau of Agency Preparedness and Response - job 2 of 2

Job Description

OEPR's work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR's employees are expected to align their work with OEPR's efforts to combat the harmful effects of systemic injustices on communities and work towards the most equitable post-disaster public health outcomes possible.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Support implementation and continuous improvement of an emergency preparedness and response training program
- Support implementation and continuous improvement of an emergency preparedness and response training program
- Lead development of emergency preparedness and response training, in collaboration with stakeholders and subject matter experts (SMEs) o Ensure training is adjusted based on audience type (e.g., general staff and staff in leadership roles) o Ensure training is based on best practices and adult learning principles
- Lead or support delivery of training in multiple modalities, e.g., in-person, virtual, online, video.
- Explore and implement the use of technology and software to continually improve online and in-person/virtual learning, including methods to engage participants, make training interactive, assess knowledge gain, and track attendance
- Develop, maintain, and track clear indicators related to training completion and competency/skills building to demonstrate staff readiness.
- Provide technical assistance and/or expertise to other DOHMH programs on training development and delivery, as requested.
- Respond to emergencies, as needed.

PREFERRED SKILLS:
Candidate should have the following:
- Experience in emergency management and/or public health emergency preparedness or response
- Training development and delivery for adult learners
- Strong organizational and project management skills
- Strong written and verbal communication
- High level of accuracy and attention to detail
- Ability to work both independently and with a team
- Ability to engage and foster relationships with colleagues, partners, and stakeholders
- Strong teamwork and collaboration skills
- Familiarity with, and ability to comfortably navigate, general office software including Microsoft Office and SharePoint

Minimum Qualification Requirements:

1. Master’s degree from an accredited college in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field and one (1) year of satisfactory full-time professional experience in one or a combination of the following area(s): emergency preparedness planning/management, emergency medical services, fire or public safety, law enforcement, homeland security, public health, mental health, environmental/occupational health and safety or a related specialized area; or

2. A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in one of the areas described in “1” above; or

3. A satisfactory equivalent combination of education and experience. However, all candidates must have a minimum of one (1) year of satisfactory full-time professional experience in one of the areas described in “1” above.

PUBLIC HEALTH EMERGENCY PREPAR - 06853

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About Training Manager, Bureau of Agency Preparedness and Response, City of New York

Join the Bureau of Agency Preparedness and Response as a Training Manager in Long Island City, NY, where your passion for public health and emergency preparedness will make a meaningful impact. In this dynamic role, you'll support the implementation and continuous enhancement of our emergency preparedness and response training program. You'll have the opportunity to lead the development of engaging training sessions, collaborating with subject matter experts and stakeholders to ensure content resonates with various audiences, from general staff to leadership. Your work will not only align with our mission to combat systemic injustices during disasters but will also focus on improving our training delivery through technology, making it interactive and accessible. You'll oversee metrics that evaluate training completion and skill acquisition, ensuring our team is always prepared. As a key player in this role, you'll also provide technical guidance to other programs and respond to emergencies as required. If you're an organized and collaborative professional with a background in emergency management or public health, apply today to help shape our training initiatives and improve public health outcomes for all New Yorkers.

Frequently Asked Questions (FAQs) for Training Manager, Bureau of Agency Preparedness and Response Role at City of New York
What responsibilities does a Training Manager at the Bureau of Agency Preparedness and Response handle?

As a Training Manager at the Bureau of Agency Preparedness and Response, you'll be responsible for leading the development and implementation of training programs focused on emergency preparedness and response. This involves collaborating with stakeholders, ensuring training is tailored for different audiences, and using adult learning principles to enhance effectiveness. You will also track training completion, provide technical support to various programs, and be prepared to respond during emergencies.

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What qualifications are needed to become a Training Manager at the Bureau of Agency Preparedness and Response?

To qualify for the Training Manager position at the Bureau of Agency Preparedness and Response, candidates should possess a Master’s degree in a related field such as emergency management or public health, along with at least one year of relevant professional experience. Alternatively, a Bachelor’s degree with two years of experience in similar areas is acceptable. All candidates should demonstrate strong project management skills, communication abilities, and a commitment to equitable public health outcomes.

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What skills are preferred for the Training Manager role at the Bureau of Agency Preparedness and Response?

Preferred skills for the Training Manager position at the Bureau of Agency Preparedness and Response include experience in emergency management and public health, proficiency in training development for adult learners, and strong organizational skills. Additionally, candidates should be detail-oriented, capable of fostering relationships, and comfortable with software like Microsoft Office and SharePoint to effectively manage training initiatives.

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How does the Bureau of Agency Preparedness and Response apply social justice in emergency preparedness training?

The Bureau of Agency Preparedness and Response integrates social justice into its emergency preparedness training programs by recognizing the systemic inequities that can affect public health outcomes. As a Training Manager, you will work on developing training that not only prepares staff for emergencies but also emphasizes culturally sensitive and equitable practices to ensure all communities receive the support they need during and after disasters.

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Can you describe the training modalities used by the Bureau of Agency Preparedness and Response?

The Bureau of Agency Preparedness and Response employs various training modalities including in-person, virtual, and online sessions to reach diverse learners effectively. As a Training Manager, you will explore new technologies to enhance these modalities, ensuring that training remains engaging, interactive, and effective at assessing knowledge gain and tracking attendance.

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Common Interview Questions for Training Manager, Bureau of Agency Preparedness and Response
Can you explain your experience in emergency management related to public health?

When answering this question, highlight any relevant experience you have in emergency management or public health preparedness. Discuss specific scenarios where you’ve implemented training or led initiatives that improved public health outcomes during emergencies.

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What strategies do you utilize to develop training programs for adult learners?

Demonstrate your understanding of adult learning principles in your response. Provide examples of how you’ve tailored training content to meet the varied needs of adult learners, incorporating interactive elements and feedback mechanisms.

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How do you measure the success of a training program?

Discuss metrics you’ve used in the past to measure training effectiveness, such as completion rates, participant feedback, or assessments of knowledge retention. Emphasize the importance of continuous improvement based on these metrics.

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Describe a time when you had to adjust a training program on the fly.

Share a specific situation where you needed to modify your training approach due to unexpected circumstances. Highlight how you assessed the situation, made changes, and ensured that participants still received valuable training.

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How do you ensure training content is culturally sensitive and equitable?

Explain your approach to incorporating cultural considerations into training materials. Provide examples of how you've engaged diverse stakeholders to ensure that training reflects the needs of all communities.

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What tools or software do you find most useful for training delivery?

Mention specific tools or software you are familiar with, such as Learning Management Systems (LMS), video conferencing platforms, or interactive training software. Discuss how these tools have improved your training delivery and engagement.

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How do you foster collaboration among team members and stakeholders during training development?

Illustrate your teamwork and collaboration skills by sharing approaches you’ve taken to engage team members and stakeholders. Discuss methods such as regular meetings, collaborative tools, or soliciting feedback to ensure everyone contributes.

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Can you describe your project management experience related to training initiatives?

Provide details on a project you managed that involved training development and delivery. Outline the steps you took from planning through execution and how you ensured that timelines and objectives were met.

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What challenges have you faced in training delivery and how did you overcome them?

Select a challenge you encountered and describe your approach to overcoming it. This might include adapting to different learning styles, addressing technical issues, or managing group dynamics during training sessions.

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Why are you interested in the Training Manager position at the Bureau of Agency Preparedness and Response?

Express your passion for public health and emergency preparedness. Mention how the mission of the Bureau aligns with your values and experiences in promoting health equity and improving emergency response strategies.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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Full-time, on-site
DATE POSTED
March 24, 2025

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