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Victim Services Advocate (LGBTQIA+)

Job Description

The New York County District Attorney's Office (DANY) has an opening for a Victim Services Advocate (LGBTQIA+) in its Survivor Services Bureau (SSB). In this position, the Victim Services Advocate (LGBTQIA+) will provide a full range of services to victims of crime who identify as LGBTQIA+ as well as all crime victims, witnesses, and their families. These services may include short term crisis intervention, community referrals, relationship building with community-based organizations, orientation to the criminal justice system, case status updates, and court support. Services will be provided in different office locations, such as the Main Office downtown, the Harlem Office, and/or the Washington Heights office.


Responsibilities include but are not limited to:

- Direct engagement with victims, witnesses, and their families who identify as LGBTQIA including explaining the criminal justice system, connecting them with services, conducting outreach and follow up calls, maintaining ongoing contact to ensure they are receiving support and services.
- Additionally, the advocate will provide support services to all crime victims, witnesses and families impacted by crime prosecuted by the New York County District Attorney’s Office.
- Conduct heavy volume of follow up calls and maintain on-going contact to ensure survivors, witnesses and their families are receiving support and services.
- Assist with developing LGBTQIA+ specific resource database
- Liaise between ADAs within DANY to support victims in the LGBTQIA+ community.
- Explain criminal justice system and provide case information.
- Assist with emergency safety planning.
- Act as liaison with victims and the assigned Assistant District Attorney throughout the Criminal Justice process
- Ensure victims, witnesses, and their families are connected with SSB concrete and therapeutic services
- Assist with orders of protection, supporting depositions, and registration for notification of inmate release.
- Provide support and accompaniment during Criminal Justice proceedings.
- Participate in community presentations.
- Perform other duties as assigned.
- Participate in community presentations.
- Perform other duties as assigned.


In addition to the Minimum Qualification Requirements, all candidates must possess the following:

- Bachelor’s degree from an accredited college.


Preferred Requirements/Skills:

- Master’s or Bachelor’s Degree in social work, psychology, victim advocacy, or a closely related field; supplemented by 3-5 years of experience in social work, counseling, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.
- Experience in collaborating with LGBTQIA+ specific community-based organizations and stakeholders.
- Must have working knowledge of issues and barriers faced by the LGBTQIA+ community.
- Thorough knowledge of: Crime victim advocacy, criminal justice system procedures and methods; post-traumatic crisis intervention; record-keeping techniques.
- Experience in program evaluation, conducting needs assessments, developing and enhancing community collaborations.
- American Sign Language (ASL)
- Ability to handle and resolve emergency situations, assist victims in trauma either in person or over the phone while maintaining composure
- Strong analytical, interpersonal, problem-solving, oral, and written communication skills.
- Ability to foster good working relationship within the community and with external community-based agencies.


How to Apply:

- Apply with a Cover Letter and Resume.


Hours/Shift:

- Shifts could vary between 8:30am – 4:30pm, 9am – 5pm, 9:30am-5:30pm, 10am – 6pm, 10:30am – 6:30pm.
- Overtime may be required, including nights and weekends.


Additional Information:

- Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position.
- Looking for candidates that could commit to one (1) year to the hiring unit.
- Authorization to work in the United States is required for this position.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$70000K

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What You Should Know About Victim Services Advocate (LGBTQIA+), City of New York

The New York County District Attorney's Office (DANY) is thrilled to announce an exciting opportunity for a Victim Services Advocate (LGBTQIA+) in its Survivor Services Bureau (SSB). In this vital role, you will be the cornerstone of support for victims of crime, particularly those who identify as LGBTQIA+. Your daily tasks will range from offering short-term crisis intervention to providing comprehensive orientation to the criminal justice system. You're not just an advocate; you're a bridge connecting victims with invaluable community resources and ensuring they receive all necessary support throughout their journey. This role requires you to hit the ground running, engaging directly with victims, witnesses, and their families, and explaining their rights and available services clearly and compassionately. As the linchpin in this process, maintaining ongoing contact and conducting follow-up calls are critical to ensuring every survivor feels supported. You'll also work collaboratively with Assistant District Attorneys to streamline assistance for LGBTQIA+ victims, tackle safety planning, and represent them throughout courtroom proceedings. With responsibilities that also include developing a robust LGBTQIA+ specific resource database and actively participating in community outreach, you’ll help expand DANY's presence and engagement in the neighborhoods we serve. If you're passionate about social justice, community advocacy, and empowering the LGBTQIA+ community, we want you as part of our inclusive team in New York City. Join us for a fulfilling career that makes a difference every day!

Frequently Asked Questions (FAQs) for Victim Services Advocate (LGBTQIA+) Role at City of New York
What are the responsibilities of a Victim Services Advocate (LGBTQIA+) at the New York County District Attorney's Office?

As a Victim Services Advocate (LGBTQIA+) at the New York County District Attorney's Office, you'll be responsible for providing essential support and services to crime victims, especially within the LGBTQIA+ community. This includes crisis intervention, connecting victims and their families to community resources, explaining the criminal justice system, and maintaining ongoing communication to ensure they are receiving necessary support. You'll also assist with court proceedings, provide follow-up services, and help develop resources specific to the LGBTQIA+ community.

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What qualifications are important for a Victim Services Advocate (LGBTQIA+) role at DANY?

To excel as a Victim Services Advocate (LGBTQIA+) at the New York County District Attorney's Office, a bachelor's degree from an accredited institution is essential, with a preference for candidates holding a master's degree or having relevant experience in social work or victim advocacy. Additionally, strong knowledge of issues faced by the LGBTQIA+ community, crisis intervention methods, and the criminal justice system is crucial. Experience collaborating with community organizations will also be highly beneficial.

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What skills are preferred for a Victim Services Advocate (LGBTQIA+) at DANY?

The ideal candidate for a Victim Services Advocate (LGBTQIA+) at the New York County District Attorney's Office should possess strong analytical skills, excellent interpersonal abilities, and proficiency in problem-solving. You should be adaptable, capable of handling emergency situations with composure, and demonstrating exceptional written and verbal communication skills. Experience working in community advocacy and knowledge of record-keeping techniques is also preferred.

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What hours and shifts are expected for the Victim Services Advocate (LGBTQIA+) position at DANY?

The Victim Services Advocate (LGBTQIA+) position at the New York County District Attorney's Office offers flexible shifts that may vary from 8:30am to 6:30pm. While standard hours typically fall within this range, candidates should be open to potential overtime, including nights and weekends, based on office needs and community events.

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What community involvement is expected from a Victim Services Advocate (LGBTQIA+) at DANY?

As a Victim Services Advocate (LGBTQIA+) at the New York County District Attorney's Office, you will actively participate in community outreach and presentations to raise awareness about victim support services. Building relationships with community-based organizations and stakeholders is essential to enhance resources and ensure a strong support network for LGBTQIA+ crime victims. Your role will contribute significantly to community engagement and advocacy efforts.

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Common Interview Questions for Victim Services Advocate (LGBTQIA+)
Can you describe a time when you successfully supported a victim through the criminal justice process?

When responding to this question, share a detailed example highlighting your role in supporting a victim, including how you provided information about their rights, assisted them with court proceedings, and the challenges tackled along the way. Ensure to emphasize your communication skills and ability to maintain empathy during critical situations.

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What strategies would you use to connect with LGBTQIA+ individuals who have experienced trauma?

In your answer, discuss building trust, using compassionate communication, and demonstrating understanding of the unique challenges faced by LGBTQIA+ individuals. Share any relevant approaches or resources you would employ to ensure they feel safe and supported in sharing their experiences and accessing services.

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How do you prioritize your caseload when working with multiple victims?

Outline your organizational skills and time-management strategies, emphasizing your experience with keeping track of multiple cases while ensuring every victim receives the attention and support they need. Mention the importance of follow-up and maintaining contact to assess ongoing needs.

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What is your understanding of the criminal justice system, and how does it affect victims?

Explain your knowledge of the criminal justice process, including how victims can navigate it. Share how this relates to the responsibilities of a Victim Services Advocate, such as providing information, emotional support, and coordination with legal representatives to ensure victims are empowered throughout the process.

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How do you plan to develop community resources for LGBTQIA+ victims?

Discuss your approach to identifying existing resources, building relationships with local organizations, and creating impactful collaborations. It would be beneficial to provide examples of past experiences where you enhanced resources for a specific community or demographic.

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What experience do you have with crisis intervention?

Provide details about your experience in crisis intervention, including specific situations where you successfully supported individuals in a traumatic context. Emphasize your ability to stay calm under pressure, actively listen, and offer appropriate resources or referrals.

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Describe a situation where you had to advocate for a victim's rights.

In your answer, recount a specific incident where your advocacy made a difference for a victim. Focus on your methods of communication, negotiation, and the outcome of the situation to showcase your dedication and effectiveness in promoting victims' rights.

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How would you handle a situation with a victim who is reluctant to engage with services?

Discuss your perspective on earning trust and creating a safe space for the victim to express their concerns. Share strategies you would use to gently encourage their participation while respecting their autonomy and pace.

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What role do you believe community engagement plays in victim advocacy?

In your response, stress the importance of community connections in providing comprehensive support. Highlight how community organizations can enhance service delivery and contribute to overall awareness about resources available to victims.

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What do you think are the biggest challenges facing LGBTQIA+ victims today?

Share your insights on the specific barriers LGBTQIA+ victims may face, such as discrimination within the legal system or societal stigma. Discuss how your role as a Victim Services Advocate can help mitigate these challenges and ensure supportive services are provided.

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