Onboarding specialist - TA

As an Onboarding Specialist - TA at Concentrix, your key responsibilities include conducting pre-employment tests, managing reference verifications, and ensuring a streamlined recruitment administration process using Workday. You will be the main point of contact for candidates, ensuring they have a positive experience throughout their application and onboarding journey.

To be considered for the Onboarding Specialist - TA role at Concentrix, candidates should have a fluent command of English and previous experience as an HR or recruitment coordinator. Experience in a customer service, sales, or outsourcing environment is a plus, coupled with strong relationship-building skills and a detail-oriented mindset.

The work hours for the Onboarding Specialist - TA position at Concentrix are Monday to Friday, from 09:00 AM to 06:00 PM. This provides a structured and supportive environment for both work and personal time.

Yes, the Onboarding Specialist - TA position at Concentrix is remote, but it is essential that candidates are based in Bulgaria. This flexibility allows for a comfortable work-life balance while contributing to a globally recognized company.

Concentrix offers a robust benefits package for the Onboarding Specialist - TA role, including mentorship and training, comprehensive health and dental care plans fully covered by the employer, a monthly food allowance, birthday time off, and opportunities for volunteer time off. These benefits support not only your professional development but your overall well-being.

To ensure a positive candidate experience, I focus on clear communication and timely updates throughout the hiring process. I actively listen to candidate concerns, provide relevant information, and offer support during onboarding. It's all about building a rapport with candidates to make them feel valued and respected.

In a busy recruitment environment, I prioritize tasks by assessing urgency and importance. I make use of project management tools to track deadlines and stay organized, ensuring that all tasks, from background checks to onboarding documentation, are completed efficiently without compromising quality.

One challenging situation involved a delay in the recruitment process due to unforeseen background verification issues. I took the initiative to communicate transparently with the candidates about the delay, ensuring they felt informed and valued. Additionally, I collaborated with our internal team to streamline the process moving forward.

I use surveys and follow-up discussions to collect feedback from candidates after the hiring process. This not only helps me understand their experience but also allows us to refine our onboarding procedures for future candidates.

I stay updated on recruitment best practices by attending webinars, participating in HR conferences, and following reputable HR blogs and forums. Continuous learning is essential in the fast-evolving recruitment landscape.

Technology is crucial in the onboarding process; platforms like Workday help streamline administrative tasks, manage documents, and offer a cohesive experience for employees. It allows for efficient tracking of applicant progress and ensures timely communication.

Handling confidentiality is paramount. I ensure that all sensitive information is stored securely, accessible only to authorized personnel. I am also committed to training in data protection regulations to safeguard employee privacy.

I recall a candidate who was particularly anxious about starting their new role. I made it a point to regularly check in with them, answer their questions promptly, and offer personal insights about our company culture. This helped establish trust and eased their transition into the team.

Effective relocation organization involves clear communication with candidates regarding their needs and preferences. I also liaise with relocation services to ensure a smooth transition, keeping candidates informed every step of the way.

I am passionate about improving candidate experiences and firmly believe in Concentrix's mission to enhance B2B sales efficiency. The chance to work in a high-performance culture and contribute to the onboarding process excites me, and I admire the commitment Concentrix has to employee development.