Program Manager

As a Program Manager at CourtAvenue, your primary responsibilities include managing day-to-day project operations from initiation to deployment, ensuring that all deliverables meet quality standards. You will also balance budgets, manage resources, and lead a team of project managers, while collaborating with the Account Management team to provide strategic insights for clients.

To be a Program Manager at CourtAvenue, you should have 4-7+ years of relevant experience, including project management and business experience. Familiarity with agile methodologies, particularly Scrum, is essential, and prior agency experience is required to excel in this role.

The Program Manager at CourtAvenue plays a vital role in ensuring that projects are delivered on time and within budget, thus maximizing client ROI. By leading and mentoring a team, collaborating with stakeholders, and addressing any issues proactively, the Program Manager directly impacts overall client satisfaction and project success.

The work environment for a Program Manager at CourtAvenue is dynamic and collaborative. Based in Dallas, TX, you will work on-site with clients up to five days a week, fostering a 'one team' approach that encourages strong relationships and open communication among all project stakeholders.

At CourtAvenue, we prioritize professional growth and development. As a Program Manager, you will have the opportunity to lead teams, improve your project delivery practices, and even potentially advance to a Senior Program Manager level, depending on your qualifications and experience.

When managing multiple projects, I prioritize effective time management and organization. I create integrated timelines and regularly communicate with my team to ensure that every project is on track, addressing any potential risks early on.

I have extensive experience working with agile methodologies, particularly Scrum. I find that utilizing sprints and regular retrospectives fosters a culture of continuous improvement and helps the team deliver quality results on time.

In handling conflicts within a project team, I believe in open communication. I encourage team members to express their concerns, and I facilitate discussions to find common ground and collaboratively develop solutions.

To motivate my team, I focus on creating a positive work environment where everyone feels valued. I recognize achievements, encourage collaboration, and emphasize personal and professional growth opportunities.

To ensure quality deliverables, I implement a thorough quality assurance process, including regular reviews and feedback loops throughout the project's lifecycle. This allows us to catch issues early on, ensuring we meet client expectations.

My approach to stakeholder management involves maintaining open lines of communication and understanding stakeholder needs. I ensure that they are kept informed of project progress and any challenges that arise, fostering trust and collaboration.

In a previous project, we faced a sudden resource shortage that threatened deadlines. I quickly assessed the situation, reallocated tasks among team members, and communicated transparently with stakeholders about the alterations, ultimately delivering the project successfully.

For budget management, I utilize detailed budgets and track expenditure closely against the plan. I implement regular reviews, allowing for adjustments before issues arise, ensuring that we remain within budget constraints.

I develop project timelines by breaking down tasks into smaller milestones and estimating the time required for each. By collaborating with my team and using project management tools, I create realistic and achievable timelines.

I am excited about the opportunity to work at CourtAvenue because of its commitment to innovation and transformation. Being part of a team that drives digital change for ambitious companies aligns with my passion for impactful project management and helping businesses succeed.