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Operations Manager

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Operations Manager Overview We are seeking a highly motivated and experienced Operations Manager to oversee our automated distribution center. The ideal candidate will be responsible for managing daily operations, ensuring efficiency, and leading a team to achieve operational excellence. This role requires a strong commitment to our guiding principles, which emphasize inclusive decision-making, open communication, employee well-being, continuous learning, ownership, and accountability. This position supports our 2nd shift operations, Monday - Thursday, 6:00pm - 4:30am; however, ability to work other shifts, including weekends and holidays, is required. What You'll Do

Design, develop, and update training programs to align with operational goals, policies, and industry standard processes.
Responsible for the onboarding process for new hires, providing comprehensive training on company policies, safety procedures, and job-specific tasks.
Ensure all employees receive thorough safety training, including the proper use of equipment, handling hazardous materials, and adherence to safety protocols.
Monitor and assess employee performance during training, providing constructive feedback and working closely with management to address any performance issues.
Maintain accurate records of training sessions, attendance, and employee progress.
Generate reports to evaluate the effectiveness of training programs (Power BI, SCI/Cognos, etc.).
Maintain and use Crocs Learning Management System. Develop checklists, assigning training, monitor course completion for operations, etc.
Collaborate with department heads, Operations Managers, Engineering, Safety, and Human Resources to ensure training programs align with overall business objectives.
Facilitate effective communication channels between management and employees, ensuring that feedback is received and addressed promptly.

Operational Effectiveness:

Manage distribution center operations in a union free environment, ensuring and maintaining direct, productive, and positive relationships between and among management and non-exempt associates
Embrace simplicity in operational processes, striving for efficiency and effectiveness by minimizing unnecessary complexity for your team
Demonstrate integrity and exemplify accountability, taking ownership of tasks and responsibilities while holding yourself and others accountable to the resultsLeadership:
Lead by collaborative and inclusive decision-making that values diverse perspectives
Exemplify urgency in your approach, emphasizing to your team the importance of timely and efficient execution to meet goals and objectives
Set high standards and refuse to accept mediocrity, pushing yourself and others to consistently challenge the status quo and strive for excellenceBuilds & Maintains Relationships:
Build and maintain strong relationships with internal stakeholders (e.g.; sales, store operations, planning, and finance); establishing and maintaining effective relationships with vendor community
Build confidence within your team by empowering them with the support, skills, resources, and autonomy needed to excel in their roles
Well-developed associate relations skills; proven team builder with a track record of identifying and growing talent. Adept at providing effective feedback
Create an environment where communication flows in a clear and straightforward manner, and all team members freely contribute ideas and feedback.What You'll Bring to the Table
Bachelor s degree in business, logistics, finance, or industrial engineering or equivalent experience
At least 3 years DC general management experience in high volume, big box environment required; 10 years experience preferred
Experience in an Omni-Channel Distribution environment processing Wholesale, Retail and E-Commerce orders is highly desirable
Warehouse management / network systems experience required (Manhattan Associates is a plus).
Must be detail oriented, extremely organized and can take initiative while maintaining operational excellence within the center
Must have the ability to multi-task, work well under pressure, and thrive in a fast-paced environment
Strong people skills and the ability to build positive relationships with operations personnel and other key partners
Experience with continuous improvement and process improvement methods
Excellent PC skills including Word, Excel, PowerPoint and Outlook
Strong written and verbal communication skillsThe Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Operations Manager, Crocs, Inc.

Are you ready to make a significant impact as an Operations Manager at our automated distribution center in Vandalia, Ohio? We are on the hunt for a dynamic and experienced leader to manage daily operations and inspire our team toward operational excellence. Your responsibilities will range from designing training programs that align with our mission of open communication and employee well-being to facilitating safety training that keeps our employees safe and efficient. If you have a knack for enhancing operational effectiveness, you’ll find yourself leading a collaborative team in a union-free environment, embracing simplicity to maintain productive relationships among personnel. You’ll lead by example, instilling a sense of accountability and urgency in achieving goals while nurturing a culture of continuous learning and innovation. Your ability to multi-task and thrive under pressure will be crucial as you navigate our fast-paced environment. With at least three years of direct center management experience, your insights into logistics, finance, or industrial engineering will be invaluable. You’ll be leveraging your experience in omni-channel distribution and robust warehouse management systems to ensure our operations run smoothly. Let’s create a positive workplace where communication flourishes, and everyone feels valued. Join us, and together we’ll push boundaries and set new standards in the industry!

Frequently Asked Questions (FAQs) for Operations Manager Role at Crocs, Inc.

What are the daily responsibilities of an Operations Manager at the company?

As an Operations Manager at our company in Vandalia, Ohio, your daily responsibilities will include overseeing all aspects of the automated distribution center, managing daily operations, and ensuring efficiency. You will lead a team, design training programs, assess employee performance, and maintain safety standards. Additionally, you’ll focus on fostering a collaborative environment and continuous improvement while engaging with various departments to align operations with business objectives.