Facilities Coordinator

Job Title

Facilities Coordinator

Job Description Summary

The Facilities Coordinator plays a critical role in supporting the facility management team by assisting with daily operations and ensuring the overall maintenance and functionality of the facility. This position involves direct interaction with clients, providing support for special events, and ensuring adherence to operational, safety, and maintenance procedures. The Facilities Coordinator ensures that requests are handled promptly, contributing to the smooth and efficient operation of the facility.

Job Description

Key Responsibilities:

Facility Inspections & Maintenance:

• Conduct daily and weekly physical inspections of the facility to identify and report maintenance needs, safety hazards, and operational issues.
• Monitor building systems such as HVAC, electrical, plumbing, and other essential services, staying up to date on their functionality.
• Troubleshoot issues with furniture, desk/TV monitors, and other components, and coordinate with appropriate trades for repairs when necessary.

Client Event & Facility Support:

• Assist with special events hosted by clients, ensuring all facility preparations and requirements are met.
• Complete facility/event support tasks such as clean-up, maintenance, and furniture reconfigurations in a timely and efficient manner.
• Help with the physical movement of furniture, equipment, boxes, and materials for meeting and conference room setups, events, and other operational needs (e.g., move-ins, move-outs, stocking supplies).

Inventory & Supply Management:

• Monitor and maintain inventory levels of supplies and equipment necessary for facility operations, ensuring adequate stock for seamless functionality.

Vendor & Work Order Management:

• Escort external vendors for repairs, maintenance, inspections, and site visits as needed.
• Create, assign, and track work orders for repairs and tasks, following up on open orders to ensure completion.
• Prioritize work orders, handle urgent requests, and respond to customer inquiries, ensuring quick and effective resolution.

Operational Procedures & Compliance:

• Ensure adherence to building maintenance policies, procedures, safety standards, and regulations (SOPs, codes, etc.).
• Assist with monitoring vendor performance to ensure service levels meet expectations.
• Follow established protocols to maintain effective maintenance and safety procedures specific to the building.

Professionalism & Customer Satisfaction:

• Maintain a professional demeanor when interacting with clients, vendors, and team members.
• Respond promptly and courteously to facility inquiries and complaints, taking corrective actions to ensure customer satisfaction.
• Adhere to the facility dress code and maintain a clean and professional appearance.

Team Collaboration & Organizational Goals:

• Collaborate with team members and other departments to support organizational goals and initiatives, contributing to a positive and productive work environment.

Key Competencies:

• Communication Proficiency – Strong oral and written communication skills.
• Customer Focus – Dedicated to providing high-quality service and ensuring client satisfaction.
• Attention to Detail – Ability to notice and address maintenance and safety concerns.
• Problem-Solving Skills – Proficient in identifying issues and taking corrective actions.
• Team-Oriented – Works collaboratively to achieve team goals.
• Time Management – Effectively prioritizes and handles multiple tasks.
• Professionalism – Exhibits a professional attitude in all interactions.

Required Education and Experience:

• Required: High school diploma or GED.
• Preferred: Associate or bachelor’s degree in Facilities Management, Business, Building Management, or a related field.
• Experience: Previous experience in facilities management or a related field is highly desirable.
• Preferred but not required: Experience with a CMMS (Computerized Maintenance Management System).
• Required: Basic computer knowledge.

WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The PHYSICAL DEMANDS described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 10% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $26.88 - $26.875

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”