Price and Signage Support

As a Price and Signage Support at DICK’S Sporting Goods, your primary responsibilities involve ensuring an exceptional shopping experience by greeting customers, aiding with merchandise processing, and upholding company standards for product presentation. Your job also includes managing inventory, assisting with freight operations, and fostering an inclusive environment, making you a vital part of the store team.

To be considered for the Price and Signage Support role at DICK’S Sporting Goods, prior experience in retail sales, operations, or customer service is preferred. You should also be capable of lifting items between 15-35 lbs and have the ability to stand or walk for extended periods. Physical readiness and a strong commitment to customer focus are key qualifications.

At DICK’S Sporting Goods, teamwork is central to the Price and Signage Support role. You’re encouraged to take an all-hands-on-deck approach, assisting fellow teammates across various store tasks. Collaboration is emphasized to ensure an efficient operation, reflecting our commitment to creating a supportive and inclusive environment for everyone.

When you join DICK’S Sporting Goods as Price and Signage Support, you can expect comprehensive training that covers company standards, operational procedures, and customer engagement practices. This training prepares you not just to fulfill your daily responsibilities but also to contribute positively to the team and store culture.

Absolutely! At DICK’S Sporting Goods, the Price and Signage Support position is viewed as an entry point into a variety of career paths within the company. By demonstrating strong performance and a commitment to our values, you can explore promotional opportunities in operations, management, and other areas.

To effectively respond to this question, think of a specific instance where you went above and beyond for a customer. Describe the situation, the action you took, and the positive outcome. Highlight your ability to listen to customer needs and offer assistance that led to a memorable shopping experience.

In answering this question, demonstrate your organizational skills. You might say that you assess the urgency of tasks, make a list if necessary, and communicate with your team about priorities. Provide a brief example of how this approach helped you manage a busy period effectively.

When addressing this question, explain your attention to detail and your understanding of DICK’S Sporting Goods standards. You could discuss your practice of regularly reviewing merchandise for accuracy and appeal, rearranging items as necessary, and ensuring everything is clean and accessible.

Describe your approach to conflict resolution. You might say you would listen to the customer's concerns, empathize with their issue, and seek a solution that aligns with company policies while ensuring the customer's satisfaction. Highlight your patience and communication skills.

Express your passion for sports and retail, and how they align with the values of DICK’S Sporting Goods. Mention your enthusiasm for helping others, being part of a team, and contributing to a positive shopping experience for fellow athletes. Personal experiences with the brand can also add to your credibility.

Choose a relevant example that showcases your teamwork skills. Focus on your role within the team, how you communicated with others, and what the final outcome was. Emphasize the importance of collaboration in achieving common goals.

Discuss traits such as accountability, collaboration, customer focus, and trust. Mention how these traits contribute not only to individual success but to the overall functionality and atmosphere of the store, enhancing the team environment as well.

You can mention that you maintain physical readiness through regular exercise, awareness of proper lifting techniques, and by staying energized throughout your shifts. Discuss your commitment to ensuring that the demands of the role do not hinder your performance.

Show your knowledge about DICK’S Sporting Goods by highlighting its commitment to sports, customer service, and inclusiveness. Discuss how the company focuses on promoting teamwork, respect, and diversity, which align with your own values and career goals.

Discuss your understanding of the importance of safety procedures in the retail environment. Describe a strategy where you would consistently follow established guidelines, stay updated on policies, and monitor both yourself and colleagues to ensure everyone adheres to those important measures.