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Assistant Manager(06640) - 14705 Woodforest Blvd

Job Description

Job Duties    You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.    Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily.    In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a schedule, Perfect image and adherence to standards, Great Customer Service, Attendance and Punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.    Training Orientation and training provided on the job.    Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.    Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.    SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.    TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile ""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".    WALKING: Walking is generally in short distances for short durations.    SITTING: Paperwork is normally completed in on office at a desk or table.    LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72"" high.    CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.    PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"" -30"" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.    CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.    STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 -45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.    CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.    REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.    HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.    MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Additional Information

In addition to all of the above, the following applies to team members in delivery expert or store management positions.    Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.    Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery.    Essential Skills Navigational skills to read a map and locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.    Physical Demands CARRYING: During delivery, carry pizzas, sides and beverages while performing ""walking"" and ""climbing"" duties. DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.    Work Conditions EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering
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Average salary estimate

$37500 / YEARLY (est.)
min
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$30000K
$45000K

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What You Should Know About Assistant Manager(06640) - 14705 Woodforest Blvd, Domino's

As an Assistant Manager at 14705 Woodforest Blvd, Houston, TX, you’ll be taking the lead during your shifts, ensuring everything runs smoothly from operations to customer relations. You'll be the go-to person responsible for cost controls, cash management, and inventory oversight, fostering a fantastic atmosphere for both your crew and customers. As you set the example for your team, it's vital to adhere to policies and expectations, showing them how it’s done on a day-to-day basis. Whether that's stocking ingredients, handling phone orders, or cleaning up the store, your role includes a variety of tasks. You’ll be preparing pizzas and ensuring your staff is well trained and ready to serve. We want you to provide top-notch customer service, because happy customers are what we’re all about! In this fast-paced environment, you'll enjoy a mix of responsibilities like scheduling and paperwork, all while playing a key role in our success. Plus, don’t forget the physical aspect! You might be lifting boxes and moving trays, so being fit and able is key. Join us as we create delicious moments for our community, all while hitting those critical metrics for profitability and store cleanliness!

Frequently Asked Questions (FAQs) for Assistant Manager(06640) - 14705 Woodforest Blvd Role at Domino's
What are the primary responsibilities of the Assistant Manager at 14705 Woodforest Blvd?

The Assistant Manager at 14705 Woodforest Blvd is responsible for ensuring smooth operations during shifts, managing cost control, overseeing cash handling, and maintaining customer relations. You will actively engage in various tasks including inventory control, product preparation, fulfilling telephone orders, and ensuring cleanliness in the store.

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What skills are necessary for the Assistant Manager role at 14705 Woodforest Blvd?

Key skills for the Assistant Manager role at 14705 Woodforest Blvd include strong communication abilities, effective inventory management, cash handling skills, and the capability to work under pressure. You should also possess a solid understanding of food management and be able to lead a team while delivering excellent customer service.

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Are there any physical demands for the Assistant Manager position at 14705 Woodforest Blvd?

Yes, the Assistant Manager role at 14705 Woodforest Blvd involves various physical demands such as lifting boxes weighing up to 50 pounds, standing for extended periods, and navigating tight spaces. Employees must also be comfortable with outdoor conditions during trash removal or deliveries.

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Will the Assistant Manager receive training at 14705 Woodforest Blvd?

Absolutely! At 14705 Woodforest Blvd, new Assistant Managers will receive comprehensive on-the-job training to ensure they are well-versed in all tasks and responsibilities. You’ll be guided in areas such as staffing, food management, and customer service protocols.

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What type of work environment should the Assistant Manager expect at 14705 Woodforest Blvd?

The work environment at 14705 Woodforest Blvd can be quite dynamic and fast-paced, with varying temperatures and conditions. You may find yourself dealing with both the hustle of the kitchen and the need for customer engagement, making adaptability and quick decision-making essential.

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Common Interview Questions for Assistant Manager(06640) - 14705 Woodforest Blvd
How do you ensure compliance with company policies as an Assistant Manager?

To ensure compliance with policies, I prioritize clear communication and regular training with my team. This involves setting expectations from the start and routinely checking in to address any questions or concerns. Demonstrating adherence to policies myself also encourages my team to follow suit.

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Can you describe a time you successfully resolved a customer complaint?

Certainly! In a previous role, a customer was unhappy with their order. I listened attentively, apologized for the inconvenience, and offered a complementary item while resolving the issue. This not only improved their experience but also strengthened their loyalty to the brand.

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What strategies do you use for inventory management?

I prioritize regular inventory checks and utilize inventory tracking software to make data-driven decisions. Implementing FIFO (First In, First Out) and ensuring stock levels align with demand helps to minimize waste and optimize cost.

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How do you handle conflict within your team?

I approach conflicts openly by facilitating a discussion between team members to express their perspectives. I guide them towards a resolution by emphasizing collaboration and mutual respect, which often leads to stronger teamwork and communication.

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What approach do you take to train new employees?

I believe in a hands-on training approach that combines practical tasks with explanations of the rationale behind them. I assign mentors for new hires to give them someone to relate to, and I ensure follow-ups to address any questions they might have.

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Describe your experience with cash management.

I've successfully managed cash in previous roles by establishing strict cash-handling procedures, conducting regular cash audits, and ensuring all employees are trained on proper cash control practices. This minimizes discrepancies and maintains financial integrity.

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What is your philosophy on customer service?

I believe that exceptional customer service stems from genuine engagement and consideration. Each interaction is an opportunity to make a lasting impression, and ensuring customer satisfaction should be at the forefront of everything we do.

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How do you multitask effectively in a busy environment?

Multitasking in a busy environment requires priority setting and organizational skills. I focus on identifying urgent tasks and delegating responsibilities effectively to my team while keeping lines of communication open to adapt quickly to changing situations.

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What role does teamwork play in achieving store goals?

Teamwork is essential for achieving store goals. It fosters a positive work environment where everyone supports each other, which leads to improved efficiency and morale. Encouraging collaboration creates a united front, driving everyone towards our common objectives.

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Can you explain a challenge you've faced in management and how you resolved it?

One challenge I faced was low staff morale due to high turnover rates. I addressed this by encouraging open dialogue and acting on employee feedback. Implementing recognition programs and team-building events significantly boosted morale and retention.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 18, 2025

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