Risk Operations Support

As a Risk Operations Support team member at First Circle, you will be tasked with performing vital operational duties including information scraping and encoding of client-submitted documents, conducting quality checks on encoded data, and running credit checks. You will need to manage large volumes of data with speed and accuracy while ensuring all files are systematically stored. The role requires not just attention to detail but also the ability to meet tight deadlines within a collaborative environment.

To be considered for the Risk Operations Support role at First Circle, a strong attention to detail is essential. Previous experience in reading financial statements and proficiency in Excel are significant assets. Good communication skills and the ability to thrive in a fast-paced environment are also important, as you will be working under tight deadlines and collaborating with other team members.

As a member of the Risk Operations Support team at First Circle, you can expect highly competitive perks and benefits. This includes HMO coverage from day one, free catered lunches, a MacBook Air provided for your work, and even monthly fitness and transportation allowances. We aim to ensure that our employees are well taken care of while they strive to achieve outstanding performance.

The work environment for a Risk Operations Support at First Circle is dynamic and collaborative. With a hybrid working setup that allows for two days a week in our BGC office, you'll be part of a supportive culture where feedback, teamwork, and friendships flourish. The pace is fast, and the challenges are many, making it a stimulating place to grow your skills within the FinTech industry.

The salary for the Risk Operations Support role at First Circle is dependent on the experience level of the candidate. Additionally, there are bonus incentives available for strong performance, ensuring that hard work is recognized and rewarded. It's an excellent opportunity for those who excel in their tasks and wish to grow within a vibrant company.

To answer this, reflect on your skills and experiences related to data management and financial processes. Highlight your attention to detail, ability to work under pressure, and previous success in similar roles. Also, mention how your background aligns with First Circle's mission of supporting SMEs.

Discuss the techniques you use, such as double-checking your work, using software tools to minimize errors, and taking breaks as needed to maintain focus. Providing examples from past roles will bolster your answer.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Explain the context, your role, the specific steps you took to identify and resolve the issue, and the positive outcome that followed.

List any relevant software you've used, such as Excel, databases, or specific financial management tools. If you’ve learned new software quickly in the past, mention that as it shows adaptability.

Share your strategies for maintaining productivity under pressure, such as prioritizing tasks, using checklists, and effective time management skills—emphasize real-life examples when possible.

Explain your approach, emphasizing the importance of addressing discrepancies promptly and how you would investigate the issue methodically. Mention communication with your team for additional support and accurate resolution.

Here, you should express your enthusiasm for First Circle’s mission of supporting SMEs through innovative financial solutions. Mention your interest in being part of a fast-paced, dynamic environment where you can make a difference.

Discuss tools or methods you use to keep tasks organized, like digital to-do lists or project management software, and how these techniques help you stay on track and avoid becoming overwhelmed.

Emphasize your belief in open communication and regular feedback as vital components of effective collaboration. Provide examples of successful teamwork in the past and the keys to maintaining good relationships.

Talk about your specific experiences where you had to implement quality checks, any processes you established or improved upon, and the importance of verification in maintaining data integrity.