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HR Consultant

Ko wai mātou – About us 


Kia ora.  We’re Foodies.  You know New World, PAK’nSAVE and Four Square right? That’s us!

With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life.  Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.  As an HR team, our mission is to enable our leaders and people to be the best they can be, to create awesome employee experiences.

 

Te Tūranga – About the role   


This role has become available due to four internal shifts within the HR team – a direct reflection of Foodstuffs’ strong belief in internal mobility, supporting career development and providing opportunities for our people to grow and succeed within the business. 


We’re on the hunt for an HR Consultant to proactively partner with the business on a fixed term contract until March 2026, based in our awesome office at The Landing, Mangere. We have a hybrid working model with a mix of office time and working from home. This role may require some travel to our other Auckland sites and around the North Island.


The HR Consultant provides high volume employment relations (ER) support to our Support Centre and Supply Chain teams. This role will give you the unique opportunity to make a real difference, influencing and coaching leaders on a wide range of ER matters (including the tricky ones) in one of the largest businesses in New Zealand. You’ll work alongside leaders to manage their ER cases from end to end including disciplinaries, investigations, performance management and absenteeism, as well as rolling out proactive tools for our leaders to develop their own skills in this space.

 

Ngā painga - What we offer 


We’re committed to providing awesome experiences for our people, including offering a range of benefits

·       Free carparking, we’ve got over 1,000 carparks including 36 EV plugs

·       Onsite café with subsidised meals, mini mart, 5% discount at our retail stores

·       Flexible working options, a day off on your birthday

·       Inhouse learning and development courses, flu vaccinations, and social network groups (we call them Tribes)

 

He kōrero mōu - About you     


You’ll be an ER superstar or have a keen desire to become one. You’re an HR professional with a solid track record in high volume ER, confidence in your ability to coach and influence leaders, and an understanding of NZ employment legislation. Exposure to unions would be an added bonus. You can combine a commercial lens with an employee experience mindset to turn any problem into a pragmatic solution – and you don’t shy away from a tough conversation. You thrive as part of a team, you’re known to hit the ground running and you love to put your hand up for new opportunities.


We’re interested in your diverse experiences, your strengths and how adaptable you are to learn and grow.  If you don't meet every requirement, but feel this role could be for you, we’d still love to hear from you!


Experience awesome. Achieve awesome. Be awesomely you.

 

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

 

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

 

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  Recruitment.Foodstuffs@foodstuffs.co.nz.  Accessibility support could include, interview location, sign language interpreter, assistive technology.

 

Don’t ‘cart’ around – apply now!

 

 


Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About HR Consultant, Foodstuffs North Island

Are you ready to make a real impact at Foodstuffs? We’re on the hunt for an HR Consultant to join our fantastic team based at The Landing in Mangere, Auckland! This position is all about partnering with our vibrant teams in Support Centre and Supply Chain, providing top-notch employment relations support. As part of our HR family, you’ll coach and guide our leaders through everything from complex investigations to day-to-day performance management, ensuring our first-class employee experience is upheld. At Foodstuffs, we value internal mobility—this role is available due to fantastic growth within our HR team. Your work will contribute to an inclusive environment where diversity is celebrated. You’ll have the chance to embrace a hybrid working model, mixing office time with the flexibility of working from home while also travelling to different Auckland sites. With over 24,000 enthusiastic team members, this role isn't just another job; it's a chance to shine and help us build a supportive work culture that empowers everyone. If you’re an ER expert or keen to enhance your skills in this area, we want to hear from you! Join us in making a difference and creating awesome experiences for our people; apply today to become a vital part of Foodstuffs!

Frequently Asked Questions (FAQs) for HR Consultant Role at Foodstuffs North Island
What responsibilities does the HR Consultant role at Foodstuffs involve?

The HR Consultant at Foodstuffs is responsible for providing high volume employment relations support to the Support Centre and Supply Chain teams. This role includes managing ER cases from inception to resolution, handling disciplinaries, conducting investigations, and overseeing performance management and absenteeism. It also involves rolling out proactive tools to help leaders develop their skills, creating a positive employee experience across the company.

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What qualifications are needed for the HR Consultant position at Foodstuffs?

To be successful in the HR Consultant role at Foodstuffs, candidates should possess a solid track record in employment relations, particularly in high volume ER settings. Knowledge of New Zealand employment legislation is crucial, and confidence in coaching leaders is essential. While exposure to union environments is a bonus, the ability to adapt and communicate effectively is key to thriving in this role.

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What benefits do HR Consultants receive at Foodstuffs?

As an HR Consultant at Foodstuffs, you can expect a range of fantastic benefits including free car parking, subsidized meals from our onsite café, and a discount at our retail stores. We also offer flexible working options, a day off on your birthday, and access to in-house learning and development courses, contributing to a rewarding overall workplace experience.

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What is the work environment like for an HR Consultant at Foodstuffs?

The work environment for an HR Consultant at Foodstuffs is dynamic and supportive. With a hybrid working model, you’ll have the flexibility to work both in the office and from home. The culture is built around collaboration and empowerment, with a strong emphasis on diversity and inclusion, fostering a sense of belonging among team members.

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How does Foodstuffs support career development for HR Consultants?

Foodstuffs takes career development seriously by promoting internal mobility and providing opportunities for its HR Consultants to grow. You’ll have access to various learning and development courses, mentoring opportunities, and the chance to take on new challenges within the organization, ensuring your professional growth is supported at every step.

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Common Interview Questions for HR Consultant
Can you describe your experience with high volume employment relations support?

When answering this question, highlight specific instances where you've successfully managed multiple ER cases simultaneously. Discuss your approach to handling complex situations, how you ensured compliance with regulations, and the outcomes of your interventions to showcase your effectiveness in high volume settings.

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How do you coach leaders on handling difficult ER cases?

Share your strategies for building trust and rapport with leaders. Emphasize the importance of understanding their perspectives while guiding them through structured processes for managing ER issues. Providing case studies or hypothetical scenarios can help illustrate your coaching methods and their efficacy.

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What is your understanding of New Zealand employment legislation?

Prepare to discuss key employment laws relevant to the HR Consultant role at Foodstuffs, such as the Employment Relations Act, Health and Safety at Work Act, and any recent updates. Demonstrating your knowledge and understanding of these regulations can help reinforce your suitability for the position.

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How do you manage confidential information when dealing with ER cases?

Focus on your commitment to confidentiality and integrity. Describe your processes for handling sensitive information securely, including data protection practices and the importance of discretion when discussing ER cases with relevant stakeholders.

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What proactive tools have you implemented to enhance leader skills in ER?

Think about any training modules, workshops, or resources you've developed or utilized to enhance leadership capabilities in managing ER issues. Be specific about the tools and their impact on the organization, including any feedback received.

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How do you approach performance management conversations?

Discuss your method for initiating and conducting performance management conversations, ensuring that they are constructive and focused on development. Share techniques you use to provide feedback and encourage positive outcomes from these discussions.

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Can you provide an example of a challenging ER case you've handled?

Prepare a concise yet detailed account of a challenging ER situation you faced. Walk the interviewer through your thought process, actions taken, and resolution, highlighting any successful outcomes and lessons learned to showcase your problem-solving skills.

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How do you stay updated with changes in employment law?

Highlight your commitment to continuous learning by discussing reliable sources you follow such as government websites, industry publications, and professional networks. Mention any courses or certifications you've pursued to stay abreast of changes in employment legislation.

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What strategies do you use to foster a positive employee experience?

Discuss your initiatives for creating positive experiences, such as enhancing communication channels, implementing feedback systems, and promoting a culture of inclusivity. Emphasize the importance of listening to employees and acting on their recommendations.

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What do you believe is the key to successful internal mobility for employees?

Talk about the importance of transparency, career development opportunities, and structured pathways for internal applicants. Share how you would support and encourage employees to pursue new roles within Foodstuffs, fostering a growth-oriented culture.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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