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HR Generalist

Getlabs is the leading platform for at-home diagnostics.


Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.


Our team has raised $50M from strategic investors including Labcorp, Quest, Healthworx, and more. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.


About the Role:

We are currently seeking a full-time Human Resources Generalist interested in joining a high-growth stage startup. The purpose of the HR Generalist is simple but challenging: build out efficient and effective people operations by supporting our frontline team members and leaders in all aspects of HR 


The HR Generalist will be a key business partner and will support and innovate on day-to-day HR operations ranging from employee orientation and onboarding, employee relations and support, employee engagement activities, the intentional design of critical employee journeys, carrying and bolstering our culture, facilitating communication in a fully distributed workforce, finding the balance between upholding policy and exploring creative win-win solutions to address employee and business needs, and more.  Above all, we are seeking candidates who are self-starters, resourceful, organized, proactive, responsive, detail-oriented, communicative, friendly, approachable, and have a flexible “growth” mindset suited for a dynamic startup environment.


At Getlabs, you will:
  • Own the onboarding experience for all new hires including administering and completing new hire paperwork, I9 verification, and hosting new hire orientation. 
  • Track, disperse, and maintain inventory of phlebotomist supplies needed for new hires, and retrieve supplies from off-boarded employees.
  • Serve as the first and main point of contact for internal employee requests, questions and guidance across the organization 
  • Handle employee relations issues to resolution; addressing incoming  issues promptly with discretion and care, coaching managers and offering guidance and suggestions for next steps, escalating when needed, and ensuring appropriate documentation and follow-up
  • Develop new processes and procedures of the People team, as well as improve on existing processes
  • Offer additional support to People Team including Payroll and Talent Acquisition as needed
  • Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions across all states


About you:
  • You excel as a cross-functional collaborator, ready to champion strategic initiatives and engage in ad-hoc problem-solving
  • You thrive in an environment that requires adaptability, where daily work patterns can change, and you find excitement in embracing change
  • You're a "people person" at heart, deriving satisfaction from solving problems with partners and colleagues
  • You're genuinely excited about Getlabs' mission and are driven to enhance healthcare
  • Your excellent written and verbal communication skills are demonstrated by your ability to convey complex solutions, ideas, and challenges to both technical and non-technical stakeholders
  • You're innately curious and possess strong active listening skills, always eager to explore new opportunities and perspective
  • You’re comfortable operating in a fast paced dynamic environment with an ability to navigate ambiguity and manage competing priorities with limited resources


What we are looking for:
  • 3+ years experience in Human Resources role
  • A proven track record of being solution oriented and a self starter
  • Experience at an early stage or high growth startup (required)
  • Phenomenal people skills and experience in hiring, training, coaching, and managing employees
  • Experience with Paylocity (or other relatable HR systems), Checkr and Lever preferred


We have great benefits to make your life easier so you can focus on what you're best at:
  • Competitive salary (60K-65K)
  • Valuable stock option plan
  • Medical, dental and vision insurance options
  • Flexible and unlimited vacation
  • A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!


$60,000 - $65,000 a year

Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes

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CEO of Getlabs
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Kyle Michelson
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Average salary estimate

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$60000K
$65000K

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What You Should Know About HR Generalist, Getlabs

At Getlabs, we’re on a mission to make healthcare accessible to everyone through our cutting-edge at-home diagnostics platform, and we want you to be a part of this exciting journey as our new HR Generalist! In this remote role, you’ll be at the forefront of building efficient people operations in a high-growth startup environment. Your primary responsibilities will include overseeing the onboarding experience for new hires, managing employee relations, and creating engaging employee journeys that uphold our vibrant culture. As a key business partner, you’ll bring your resourceful and proactive approach to solving employee needs and supporting our frontline team members. We pride ourselves on being a people-driven company, so your exceptional communication skills and flexibility will shine as you facilitate seamless interactions in our distributed workforce. With 3+ years of experience in HR, you'll have the chance to develop new processes, ensure compliance with legal requirements, and collaborate across various teams. You’ll play a pivotal role in nurturing a workplace where everyone feels valued and included. At Getlabs, we offer competitive salaries, stock options, and an amazing benefits package to support your work-life balance. Join us as we enhance healthcare and save lives, one diagnostic test at a time!

Frequently Asked Questions (FAQs) for HR Generalist Role at Getlabs
What are the main responsibilities of the HR Generalist at Getlabs?

The HR Generalist at Getlabs will take on key responsibilities including managing the onboarding process for all new hires, maintaining employee relations, enhancing employee engagement activities, and designing critical employee journeys. The role also involves tracking supplies for phlebotomists, addressing internal employee requests, and continually improving HR processes to fit our high-growth environment.

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What qualifications do I need to become an HR Generalist at Getlabs?

To join Getlabs as an HR Generalist, candidates should have at least 3 years of experience in a human resources role, preferably in a high-growth startup. Strong people skills, experience in hiring and training, and familiarity with HR systems like Paylocity are key for success in this role.

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How does Getlabs support employee growth and engagement?

Getlabs is committed to supporting employee growth through a flexible work environment and unlimited vacation policies that promote work-life balance. The HR Generalist will facilitate employee engagement initiatives and ensure that employees feel connected and valued, thereby fostering a positive workplace culture that reflects our mission.

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What makes Getlabs a unique place to work as an HR Generalist?

Getlabs stands out for its mission-driven approach within healthcare, alongside a dynamic work culture where adaptability is celebrated. As an HR Generalist, you'll collaborate with talented colleagues and take on challenges that shape our organization. The startup atmosphere encourages innovative thinking and provides an opportunity to impact lives directly.

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What benefits can I expect as an HR Generalist at Getlabs?

As an HR Generalist at Getlabs, you will enjoy a competitive salary ranging from $60K to $65K annually, medical, dental, and vision insurance options, valuable stock options, and an unlimited vacation policy. These benefits are designed to support your lifestyle while enabling you to excel in your role and contribute to our healthcare mission.

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Common Interview Questions for HR Generalist
What strategies would you use to improve employee onboarding at Getlabs?

To enhance employee onboarding at Getlabs, I would focus on creating a structured yet engaging orientation program that introduces new hires to our culture and operations, supplemented with personalized check-ins to address any concerns or questions they may have during their initial weeks.

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How do you handle employee relations issues?

Handling employee relations issues requires discretion and empathy. I would listen actively to employees' concerns, ensure I fully understand the situation, and collaborate with managers to develop fair solutions that address issues while also aligning with company policies.

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Can you share an example of a successful employee engagement initiative you implemented?

In my previous role, I designed a recognition program that highlighted employee achievements monthly. This initiative boosted morale and encouraged a culture of appreciation, leading to increased team collaboration and productivity.

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How do you stay updated on HR best practices and legal requirements?

I actively engage in HR webinars, subscribe to industry newsletters, and participate in professional associations. This continuous learning helps me stay informed about the latest HR best practices and regulatory changes that affect our operations.

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What role do you think communication plays in the HR Generalist position?

Communication is vital in the HR Generalist role as it ensures that employees feel heard and informed. Clear communication fosters trust and strengthens relationships, allowing me to effectively facilitate discussions between team members and management.

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How would you approach process improvements within the HR team?

I would begin by conducting a thorough analysis of current HR processes, seeking feedback from team members, and identifying bottlenecks. Based on this information, I would propose and implement changes that enhance efficiency without compromising service quality.

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What methods would you use to measure employee engagement at Getlabs?

To measure employee engagement, I would use anonymous surveys to gather feedback on job satisfaction, collaboration, and workplace culture, along with conducting focus groups to obtain qualitative insights that can guide actionable strategies moving forward.

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How do you prioritize multiple HR tasks in a dynamic startup environment?

I prioritize by assessing the urgency and impact of each task. I often make use of project management tools to keep track of deadlines and ensure that critical HR functions are completed while remaining adaptable to new challenges that may arise.

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What qualities do you believe are essential for an HR Generalist in a startup?

An HR Generalist in a startup should possess qualities such as adaptability, strong communication skills, problem-solving abilities, and a proactive approach to team collaboration. These traits enable one to thrive in fast-paced environments and support a growing workforce effectively.

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How do you envision supporting Getlabs' mission of enhancing healthcare?

I envision supporting Getlabs' mission by nurturing a strong company culture that empowers employees to contribute meaningfully. By effectively managing HR operations, I can help attract and retain talented individuals who share our passion for improving healthcare outcomes.

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Our mission is to extend the capabilities of telehealth to treat more complex conditions.

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BENEFITS & PERKS
Dental Insurance
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 9, 2025

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