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Global People Operations Business Partner

About Us

Leap’s mission is to combat climate change by enabling a reliable electric grid that runs on clean energy. The electric grid is transforming from dirty (but predictable) fossil fuels to clean (but less predictable) renewable energy. To do so, the grid needs more flexible demand and supply to help maintain stability and reliability.

Leap plays a crucial role in opening up wholesale energy markets to all distributed energy resources, enabling our partners to get paid for providing flexibility to the grid. Leap is a privately-held tech company with funding from top VCs and well-known energy entrepreneurs. We are a distributed workplace with teammates based across the globe, in Europe and North America

Overview

We are reimagining and rebuilding the future of People Operations at Leap and are seeking a Global People Operations Business Partner who thrives in and holds a passion for globally distributed remote environments, to help us level up! You will work closely with leadership teams and managers across regions, to shape and deliver people strategies that align with business objectives. This role requires a hands-on, strategic partner who is comfortable navigating complex, dynamic, and fast-paced environments. You will play an instrumental role in fostering a culture of continuous learning, growth, and leadership development while ensuring operational alignment and compliance with regional policies. In this role, you’ll collaborate closely with managers and their teams to implement company-wide people programs and policies. You’ll provide day-to-day coaching and support on performance management, hiring, career development, employee relations, recognition programs, and more, ensuring our employees have what they need to thrive.

Key Responsibilities

  • Strategic Business Partnering: Collaborate closely with leadership to translate business goals into actionable people strategies that support growth and scale through organizational design, change management and talent development
  • Employee Relations: Be a trusted advisor to employees and managers, guiding and navigating challenges with empathy and integrity, and driving resolution in an equitable and compliant approach
  • Talent Management & Development: Design and implement learning and development initiatives that support employees’ growth at all levels, with an emphasis on developing leadership capabilities in a remote-first environment
  • Employee & Manager Development: Design and deliver training, coaching, and resources that empower employee growth and enhance manager effectiveness
  • Performance Management: Collaborate with leaders to identify and address organizational needs related to performance development, employee engagement and retention; building performance frameworks that support a culture of accountability, continuous feedback and improvement
  • Compensation & Benefits: Advise and design compensation strategies, including equity, bonuses, and rewards, to ensure competitive and fair pay structures across all regions 
  • Employee Engagement & Culture: Lead initiatives that strengthen engagement, reinforce company values, and cultivate a connected, remote-first culture
  • HR Operations & Compliance: Ensure HR policies and practices align with local laws, cultural norms, and organizational objectives in each operational region, while being mindful of remote working regulations and best practices

Qualifications & Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certifications (SHRM-SCP or PHR) is a plus.
  • 4-5 years of experience in HR, with at least 3 years in a business partner role, ideally in a global or multi-entity startup environment
  • Strong foundation of HR core principles, employment laws across operating regions, and best practices with a growth mindset
  • Experience working with a diverse group of stakeholders and managing complex relationships 
  • Ability to easily gain and build trust by operating with the integrity and from a place of understanding
  • Ability to work independently, take initiative, and drive results 
  • Experience using data for narrative building in order to influence decision making
  • High emotional intelligence with a focus on building relationships and trust at all levels of the organization, especially in remote environments
  • Demonstrated passion for strong cross-functional collaboration to build and solve holistically and at scale
  • Located within an EST or CST time zone with preference for EST, as we have Leapsters in Europe!
  • Experience working in a remote or hybrid environment or demonstrating the ability to be productive and engaged, manage time effectively, work independently and succeed in a fully remote environment.
  • Experience working in a distributed teams environment or demonstrating the ability to virtually communicate and collaborate effectively with team members across multiple time zones, using remote communication tools such as Slack, Zoom and ClickUp (or other project management platforms)

  • 100% Remote Environment
  • Medical + Dental + Vision Coverage
  • Life, AD&D, and Long-Term & Short Term Disability Insurance
  • Parental Leave 
  • Flexible PTO, Company Holidays, & End-of-Year Employee Appreciation Week

Compensation

We use a compensation framework to keep the ranges as equitable as possible, using benchmarks inclusive of location and experience level. 

*At this time, we are unable to provide sponsorship for employment authorization. Candidates must be authorized to work in the United States without the need for current or future sponsorship.

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What You Should Know About Global People Operations Business Partner, Leapfrog Power, Inc.

At Leap, we’re on a mission to combat climate change and create a more reliable electric grid that thrives on clean energy. We are looking for a passionate Global People Operations Business Partner who is savvy in navigating the ever-evolving landscape of remote work environments. In this pivotal role, you'll work alongside our leadership teams to develop and implement strategic people strategies that align with our organizational objectives. You’ll be deeply involved in all aspects of our employee experience, from talent management to enhancing our company culture. Your hands-on approach will guide our teams on performance management, hiring, career development, and compliance with regional policies. You’ll be the trusted advisor employees turn to, fostering a culture of continuous learning and leadership development while ensuring everyone in our distributed workforce has the support to thrive. If you are excited about operating in a dynamic world and wish to make a difference by strategically partnering with diverse stakeholders, this role at Leap might be just what you’re looking for. With a flexible work environment, competitive compensation, and a commitment to diversity, Leap is dedicated to building a great place to work as we collectively tackle some of the biggest challenges in the world today.

Frequently Asked Questions (FAQs) for Global People Operations Business Partner Role at Leapfrog Power, Inc.
What are the key responsibilities of a Global People Operations Business Partner at Leap?

The Global People Operations Business Partner at Leap plays a vital role in aligning people strategies with the company's objectives. This includes strategic business partnering, employee relations, talent management and development, performance management, compensation and benefits design, and fostering a strong, remote-first culture. The role is designed for those who thrive in dynamic environments and are passionate about building effective teams.

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What qualifications are required for the Global People Operations Business Partner role at Leap?

The ideal candidate for the Global People Operations Business Partner position at Leap should hold a Bachelor’s degree in Human Resources or a related field. A Master’s degree or HR certifications like SHRM-SCP or PHR are favorable. Candidates should have 4-5 years of HR experience, ideally with a focus on business partnering in a global startup setting. Strong knowledge of HR core principles and compliance with employment laws across different regions is also essential.

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How does Leap support employee growth as a Global People Operations Business Partner?

At Leap, the Global People Operations Business Partner is instrumental in designing and implementing training and development programs aimed at facilitating employee growth at all levels. There is a strong emphasis on cultivating leadership capabilities, ensuring that employees have access to essential resources that promote a culture of continuous learning and engagement.

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What skills are important for success as a Global People Operations Business Partner at Leap?

Success as a Global People Operations Business Partner at Leap hinges on having high emotional intelligence, exceptional relationship-building skills, and the ability to operate with integrity. You'll also need a strong understanding of data-driven decision-making, effective performance management, and experience working with diverse groups across various time zones in a remote environment.

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What benefits can employees expect as a Global People Operations Business Partner at Leap?

Leap offers a comprehensive benefits package for the Global People Operations Business Partner role, including medical, dental, and vision coverage, life insurance, flexible PTO, and company holidays. Employees also enjoy parental leave and end-of-year appreciation events. Furthermore, the company values equity in its compensation framework, ensuring fair and competitive pay based on experience and location.

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Common Interview Questions for Global People Operations Business Partner
What experience do you have in developing people strategies related to organizational goals?

Share specific examples of past initiatives you led that resulted in measurable alignment between people strategies and business objectives. Highlight your problem-solving skills and how you collaborated with leadership teams to implement these strategies.

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How do you handle employee relations, especially in a remote environment?

Emphasize your approach to building trust and communication. Discuss techniques you've used to navigate challenges and resolve conflicts positively, ensuring that all parties feel heard and respected.

Join Rise to see the full answer
Can you share your approach to talent management and development?

Explain your methodology for identifying skill gaps and opportunities for employee growth, detailing initiatives you have designed or implemented that successfully nurtured talent and supported career progression.

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What strategies would you employ to enhance employee engagement in a remote-first culture?

Discuss innovative engagement techniques, such as virtual team-building activities, regular feedback sessions, and recognition programs you have implemented. Highlight the importance of ensuring employees feel connected despite geographical distances.

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How have you measured success in your previous HR roles?

Share specific metrics and KPIs you used to evaluate HR initiatives, focusing on how these measures contributed to overall business objectives. Present data-driven insights and how they influenced future decisions.

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What is your experience with compliance in HR?

Provide examples of your familiarity with local employment laws and HR policies across different regions. Discuss how you ensured HR operations remained compliant while supporting the organization's goals.

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Describe your experience using data to inform decision-making.

Discuss specific examples of how you utilized HR metrics and data analytics to create narratives that influenced leadership decisions, showcasing your ability to turn data into actionable insights.

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How would you define your leadership style when coaching managers in performance management?

Talk about your approach to leadership and coaching, emphasizing collaboration, transparency, and continuous feedback. Describe how you empower managers to create their performance management frameworks.

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How do you prioritize multiple HR initiatives across different geographical locations?

Discuss your method for assessing and aligning priorities with business needs, considering regional demands and cultural sensitivities. Share how you successfully executed initiatives across diverse teams.

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What excites you about working at Leap as a Global People Operations Business Partner?

Express your enthusiasm for Leap's mission and culture. Share how your values align with the company's focus on climate change and sustainability, and discuss your passion for fostering growth in a remote work environment.

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DATE POSTED
April 5, 2025

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