Technical Product Manager (Monitor Solution)

As a Technical Product Manager at Lucidya, you will own the complete product lifecycle for our Monitor Solution. Your key responsibilities include defining and executing the product roadmap, managing channels and API partnerships, and ensuring effective cross-functional collaboration. You will also analyze market trends and customer feedback to continually refine our product strategy, focusing on delivering actionable insights to empower businesses.

To excel as a Technical Product Manager with Lucidya, candidates should have a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field. In addition, at least 3 years of experience in a Product Owner/Manager role in a software development environment is essential. Familiarity with social media analytics, API integrations, and strong communication skills in English are also advantageous.

Lucidya's Monitor Solution helps businesses track real-time performance across public, owned, paid, and earned channels, providing them with valuable insights into brand reputation and campaign effectiveness. This allows companies to make informed, data-driven decisions that can significantly impact their marketing strategies and overall success.

As a Technical Product Manager at Lucidya, you will use tools like JIRA and Confluence to track project progress and collaborate with cross-functional teams. These platforms help ensure transparency and streamline workflow, making it easier to manage product updates and communicate effectively with stakeholders.

Having prior exposure to areas such as social media analytics, social listening, or digital channel management is beneficial for a Technical Product Manager at Lucidya. This experience, combined with a strong foundation in API integrations and stakeholder management, will position you well for success in this role.

When answering this question, outline your specific experiences creating and managing product roadmaps. Discuss how you prioritize features based on customer feedback and market research. It's essential to illustrate how your roadmap contributes to strategic business goals.

Provide an example of a specific integration challenge you've faced in the past and describe the steps you took to resolve it. Highlight your analytical skills and collaboration with technical teams to ensure smooth integration processes.

A good answer will detail your approaches, like hosting regular meetings, using project management tools, and ensuring clear communication channels. Emphasize how these techniques help achieve project alignment and shared goals.

Discuss your methodology for gathering and analyzing market research data. Explain how you translate these insights into actionable strategies for your product roadmap while maintaining alignment with customer needs.

Share any relevant experiences you've had with social media analytics tools and how they helped improve your understanding of customer interactions. Provide examples of how these insights influenced product development.

Detail a specific enhancement project you managed, including your role, the challenges you faced, and the outcome. Discuss how you measured success and the impact it had on users.

Talk about your processes for gathering customer feedback, conducting user interviews, and integrating those insights into product development. Highlight specific tools or methods you use to keep the user's experience central.

Explain your prioritization framework, whether it's based on customer feedback, strategic goals, or technical feasibility. Provide an example of how this prioritization led to a successful product release.

Discuss your problem-solving techniques, such as engaging the team for brainstorming solutions or leveraging data to inform decisions. Sharing a specific instance of overcoming a project hurdle can be a strong answer.

Express your passion for customer experience management and how it aligns with Lucidya's mission. Mention your enthusiasm for leveraging AI and your capability to contribute to a forward-thinking team dedicated to innovation and excellence.