Software Engineer
Company Overview:
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.
Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.
We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.
Team:
Maven has assembled a world-class team of Engineers from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
Position Overview:
As a Senior Software Engineer at Maven AGI, your role is pivotal in the development and maintenance of our software systems. This position operates within a fast-paced and collaborative environment, tackling complex technical challenges, and contributing innovative solutions to enhance our products.
What You’ll Do:
- Software Development: Lead the design, coding, testing, and deployment of high-quality software applications.
- Architectural Design: Collaborate across teams to architect software systems for optimal performance, scalability, and reliability.
- Security and Privacy: Implement and maintain security and privacy measures, such as data encryption, access controls, and compliance with relevant regulations, throughout the software development lifecycle.
- Coding and Scripting: Create clean, efficient, and maintainable code in languages such as Java, Typescript, and more.
- Problem Solving: Identify and resolve intricate technical issues to ensure software solutions align with business goals.
- Testing and Quality Assurance: Implement unit tests, integration tests, and automated testing to maintain software quality.
- Documentation: Produce and update comprehensive documentation for code, software architecture, and development processes.
- Code Review: Actively participate in code reviews to ensure code quality and knowledge sharing within the team.
Who You Are:
- Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Experience: Proven experience as a Software Engineer with 3+ years of software development experience.
- Technical Skills:
- Proficiency in one or more programming languages (e.g., Java, TypescriptSt, Python, JavaScript).
- Familiarity with software development methodologies (e.g., Agile, Scrum).
- Knowledge of database systems, cloud technologies, and web development frameworks.
- Experience with version control systems (e.g., Git).
- Problem-Solving: Strong analytical and problem-solving skills with a passion for addressing complex technical challenges.
- Communication: Excellent written and verbal communication skills, facilitating effective collaboration with cross-functional teams.
- Adaptability: Willingness to learn and adapt to new technologies and programming languages as necessary.
What We Offer:
- High Impact in cutting-edge field: Be at the vanguard of AI innovation.
- Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
- Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
What unites us is our Values and the passion we share to live by them:
- Do right for our customers
- We are data-driven
- Be entrepreneurial
- Strive to be better, together
MavenAGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included.
Join us in changing the face of enterprise customer support.
At Maven AGI, we’re on a thrilling mission to redefine the future of customer service through artificial general intelligence. As a Software Engineer, you’ll play a key role in crafting our innovative enterprise AI platform designed to revolutionize customer interactions at scale. Imagine working alongside an elite team hailing from tech giants like Google and Stripe, where your input will lead to enhanced software systems that genuinely improve how businesses serve their customers. Your journey with us will involve everything from designing and coding high-quality applications to developing security measures that protect user data. You’ll tackle complex challenges head-on, implementing cutting-edge solutions while keeping performance and scalability in mind. Here at Maven, we believe in the power of collaboration, so you’ll frequently engage with cross-functional teams to unify systems and integrate data into seamless software experiences. Bring your skills in programming languages like Java and Typescript, and your passion for problem-solving to our team. If you're looking to be at the forefront of AI innovation and make a significant impact within a supportive, diverse workplace, we can’t wait for you to join us and help create exceptional customer support experiences together!
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