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Junior People Partner

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 

 

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI


We’re making new and exciting things – and we could really do with your help. 


We are looking for a Junior People Partner who is passionate about high quality people experiences, influencing employee engagement and driving a high performance culture. We have a strong people team foundation, and are on a quest to build scalable, high quality people experiences, of which you will be integral to our future.


The role is based in East Providence, RI with a primary focus on US based employee relations, with a focus on our Customer Service & Manufacturing teams. In addition to Employee Relations, this role will support project work across the function and partner with our UK based team members. The role will report directly to the Head of People Partnering, who is based in the US, while supporting the larger People Partner team based in the UK.


Responsibilities
  • Manage Employee Relations issues in the US
  • Stay up to date with employment laws and regulations to be seen as a trusted advisor across our team on US practices
  • Be an impartial ambassador that balances the needs of both the employee and the business in line with our company values
  • Provide advice and assistance to managers on policies, procedures, legislation, and best practice
  • Work closely with the People Partnering team, relaying trends and priority areas observed within functions supporting
  • Support on People Partnering projects, keeping in mind a global focus
  • Build strong, credible relationships at all levels. Our businesses are huge advocates of the People Team and this role would need to immerse itself in getting to know all of our MOOsters
  • Serve as an extension of the People Partner executing agreed People Strategy within business functions
  • Support with the execution of cyclical employee experiences such as annual review cycles, compensation planning, and calibration
  • Work across the People Team collaborating with our HR Operations and Talent Acquisition teams


About You
  • Experienced member of an HR/People Team
  • You have experience handling entry-level employee relations issues, including conflict resolution, policy interpretation, and performance discussions
  • You bring a positive energy, even in times of adversity and change
  • You have a proven track record and success in executing key People initiatives, you are able to execute quickly, effectively and consistently
  • You have successfully demonstrated results orientated business partnering
  • You are Innovative, proactive, and have a pragmatic solutions based style
  • You are a highly organized, flexible team player with excellent prioritization and strong follow-up skills
  • You are unafraid to roll up your sleeves, this role will require both assisting with development as well as execution
  • You are an effective change agent, unafraid to constructively challenge, give feedback and make recommendations
  • You are a collaborator, this role is part of a close knit team. Supporting each other is a key tenant to how the People Team operates
  • You have a good understanding of US employment law and best practice


Nice to Haves
  • Experience in high volume employee relations (Examples: Customer Service teams, Manufacturing facilities, Call Center, etc)
  • Some fluency in Spanish is preferred, but not required


What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.


That’s why we offer 22 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).


Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class


As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.

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What You Should Know About Junior People Partner, MOO

MOO is not just any company; we began our journey in 2006 with a mission to revolutionize the print world, and we’re still going strong! With a team of over 400 creative minds and a diverse range of clients from Google to local artisans, we are constantly innovating in print and digital products. Based in East Providence, RI, we are excited to welcome a Junior People Partner to our team. In this pivotal role, you will contribute to fostering an exceptional people experience and driving our high-performance culture. You’ll focus primarily on employee relations within our Customer Service and Manufacturing teams, ensuring that our team members have the support they need to thrive. Reporting to our Head of People Partnering, you'll work closely with our colleagues in the UK and help implement best practices tailored specifically to our US operations. Your responsibilities will include managing employee relations issues, advising managers on policies, and collaborating with various teams to support our people strategy. If you’re a passionate advocate for employees, and you thrive in dynamic environments while juggling various projects, we’d love to hear how you can contribute to the continued success of MOO!

Frequently Asked Questions (FAQs) for Junior People Partner Role at MOO
What are the key responsibilities of a Junior People Partner at MOO?

As a Junior People Partner at MOO, key responsibilities include managing employee relations in the US, providing guidance on HR policies and best practices to managers, and supporting various People Partnering projects. You’ll act as a bridge between employees and leadership while cultivating positive relationships throughout the organization.

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What qualifications are required for the Junior People Partner role at MOO?

To qualify for the Junior People Partner role at MOO, candidates should have experience in HR or a people team, particularly in handling employee relations and conflict resolution. A strong understanding of US employment law, excellent organization skills, and a positive approach to problem-solving are also essential.

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How does MOO promote a positive workplace culture for Junior People Partners?

MOO boasts a vibrant workplace culture that encourages individuality, growth, and collaboration. As a Junior People Partner, you will be immersed in a supportive environment that values diversity and inclusion, allowing you to thrive while directly contributing to employee experiences and engagement.

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What benefits come with the Junior People Partner position at MOO?

The Junior People Partner position at MOO offers an array of benefits including 22 days of PTO, a 401(k) match, full coverage of health, dental, and vision premiums, paid parental leave, life insurance, and a wellness program, alongside fun perks like breakfast, lunch, and ice cream!

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What skills make an effective Junior People Partner at MOO?

An effective Junior People Partner at MOO possesses strong communication and interpersonal skills to build relationships across the organization. Being organized and proactive, having a good grasp of employee relations, and being adaptable to change also contribute to success in this dynamic role.

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Common Interview Questions for Junior People Partner
Can you describe your experience handling employee relations issues?

When answering this question, share specific examples from your past roles where you successfully managed employee relations issues, highlighting your approach to conflict resolution and how you balanced both employee and organizational needs effectively.

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What do you believe is the role of a Junior People Partner in fostering employee engagement?

To answer this, elaborate on how a Junior People Partner can influence engagement by implementing programs and initiatives that promote collaboration, support employee development, and maintain open communication channels within the organization.

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How do you stay informed about changes in employment laws and regulations?

Demonstrate your commitment to continual learning by mentioning professional resources you use, such as HR networks, legal blogs, or certifications, and how you ensure that this knowledge translates into effective practice in your role.

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Can you give an example of a successful People initiative you've executed?

Prepare to discuss a specific initiative you led or contributed to. Focus on the steps you took, the challenges you faced, and the impact it had on the team and the organization. Metrics or feedback can strengthen your response.

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How do you manage conflicting needs between employees and the business?

Explain your approach to balancing these needs through diplomacy, active listening, and aligning your actions with the company’s values. Illustrate your answer with real-world examples where you achieved a win-win outcome.

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What strategies do you use to build credibility and relationships within an organization?

Share specific strategies such as frequent communication, being approachable, and making efforts to understand team dynamics that helped you establish trust and influence within previous teams.

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How would you handle an employee who is continuously underperforming?

Discuss a structured approach: assess the situation, engage the employee in a constructive conversation, set clear expectations, and create an action plan for improvement. Highlight the importance of follow-up and ongoing support.

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What role does a Junior People Partner play in cyclical employee experiences like annual reviews?

Specify how a Junior People Partner supports these processes by providing guidance to managers, collecting feedback from employees, and ensuring that reviews align with company goals and values, contributing to overall performance improvement.

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How would you handle a situation where a manager is not following company policy?

You're looking to demonstrate your understanding of policy enforcement, so discuss your approach: address the issue directly with the manager, discuss the importance of adherence to policies, and work on finding a resolution together.

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What makes you passionate about being a Junior People Partner?

Share your intrinsic motivation for this role, perhaps focusing on your desire to enhance workplace cultures, support employee growth, and contribute positively to both employee welfare and organizational success.

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Smart, friendly, talented, enthusiastic people from all around the world make MOO what it is today. Our employees are people who work hard to give our customers the best possible MOO experience. We follow six strong values: Make it sustainable Al...

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April 8, 2025

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