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Optometric Technician - Medical Assistant - Bilingual - job 1 of 2

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

The optometric technician is key for keeping patient flow efficient, assisting the optometrist by conducting pre-screenings and testing prior to the Doctor’s examination. The valuable vision tests they conduct help the optometrist provide the best care possible. This position does not require optical experience or certification, training provided!

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Ensure high quality patient care.
  • Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
  • Understand ocular terminology and diseases and know the ocular abbreviations.
  • Explain to the patient the types of preliminary examinations.
  • Complete necessary paperwork and perform testing on patients prior to doctor examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Review prescriptions and/or patient information carefully and identify special needs. Consult with the optician, Doctor or Retail Management when necessary.
  • Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Qualifications

Are you the right fit? – The Suitable Talent

  • Fluent in reading and speaking both English and Spanish.
  • Previous retail/optical experience preferred, but not required.
  • Strong customer service skills.
  • Ability to learn optical knowledge.
  • Able to give instruction in a clear and concise manner to customers.
  • Effective interpersonal skills.
  • Excellent organizational skills.
  • Detailed oriented.
  • Multitasking and time-management skills.
  • Professional attitude and appearance.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Optometric Technician - Medical Assistant - Bilingual, National Vision

Are you ready to take on a rewarding role as an Optometric Technician - Medical Assistant at America's Best in San Antonio, Texas? Join a team that's part of National Vision, one of the largest optical retailers in the United States! We pride ourselves on making quality eye care and eyewear accessible to everyone, ensuring people live their best lives. In this engaging position, you'll be the backbone of our patient care, efficiently managing patient flow, conducting important pre-screenings, and performing tests that assist our skilled optometrists before examinations. Don't worry if you're new to the optical field—no prior experience is necessary, and we'll provide all the training you need! Your fluency in English and Spanish will be vital as you communicate effectively with all patients, explaining preliminary examinations and coordinating their needs with our doctors and optical staff. Plus, enjoy a balanced work-life with Sundays off. Work with us at America's Best, where you’ll not only advance your career but also make a difference in the community through exceptional eye care!

Frequently Asked Questions (FAQs) for Optometric Technician - Medical Assistant - Bilingual Role at National Vision
What are the responsibilities of an Optometric Technician - Medical Assistant at America's Best?

An Optometric Technician - Medical Assistant at America's Best is responsible for ensuring high-quality patient care through various duties. These include conducting pre-screenings, performing vision tests, and maintaining the professional atmosphere of the office. In addition, you’ll review patient information, perform necessary paperwork, and promote essential tests like visual field testing and retinal screenings. This role is crucial in assisting the optometrist deliver the best care possible.

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What qualifications do I need to become an Optometric Technician - Medical Assistant at America's Best?

To qualify as an Optometric Technician - Medical Assistant at America's Best, you should be fluent in both English and Spanish. Although previous retail or optical experience is preferred, it is not required. Strong customer service and interpersonal skills, as well as the ability to learn quickly and multitask, are essential. A professional attitude and attention to detail will help you excel in this position.

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Is prior optical experience necessary for the Optometric Technician - Medical Assistant role at America's Best?

No, prior optical experience is not necessary to apply for the Optometric Technician - Medical Assistant role at America's Best. We provide comprehensive training to ensure that you acquire the necessary skills and knowledge to perform your duties effectively. Your commitment to learning and providing excellent patient care is what truly matters!

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How does America's Best support career growth for Optometric Technicians?

At America's Best, we are dedicated to supporting your career growth as an Optometric Technician. We offer various training programs and access to educational courses aimed at enhancing your optical knowledge. Furthermore, our company promotes a culture of promoting from within, enabling you to climb the career ladder and maximize your potential!

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What type of work-life balance can I expect working as an Optometric Technician - Medical Assistant at America's Best?

Working as an Optometric Technician - Medical Assistant at America's Best offers an excellent work-life balance. You’ll enjoy every Sunday off, aligning with our commitment to providing a well-rounded schedule. In addition to competitive compensation and benefits, this role allows you the flexibility to manage your time effectively.

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Common Interview Questions for Optometric Technician - Medical Assistant - Bilingual
Can you describe your experience with customer service?

For the role of Optometric Technician - Medical Assistant, sharing specific examples of how you've provided excellent customer service is crucial. Discuss situations where you've resolved customer inquiries, assisted patients, or contributed to creating a positive customer experience.

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What interests you about working at America's Best?

Express your enthusiasm for the company's mission of making eye care accessible to all. You may mention the community aspect, the growth opportunities within National Vision, and how fulfilling it is to contribute to people’s well-being through eye care.

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How would you handle a patient who is anxious about their eye examination?

It's important to show empathy and understanding. You can describe strategies like providing reassurances, explaining the procedures in a calming manner, and taking the time to answer any questions they may have to help ease their concerns.

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How do you prioritize tasks in a busy environment?

Explain your approach to multitasking and organization. Share methods such as creating priority lists, staying focused under pressure, and effectively managing your time to ensure all patients receive the care they need in a timely manner.

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Why do you think communication skills are important for an Optometric Technician?

Effective communication is essential in this role as you’ll be interacting with diverse patients and collaborating with the optometrist and retail staff. Highlight how clear communication fosters trust, facilitates understanding, and contributes to providing excellent patient care.

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What is your understanding of ocular terminology and how would you apply it in this role?

Your response should focus on your willingness and ability to learn about ocular terminology. Mention how you can apply this knowledge to discuss tests and procedures with patients and ensure they have a clear understanding of their examinations.

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How do you ensure accuracy while performing patient tests?

Discuss the importance of attention to detail in performing tests. You might mention steps you take to double-check your work, follow protocols, and how you understand the significance of accurate data for the optometrist's examination.

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Can you tell us about a time you turned a dissatisfied customer into a satisfied one?

Provide a specific instance where you successfully resolved an issue for a customer. Highlight the steps you took to listen actively to their concerns, understand their needs, and implement a solution that resulted in their satisfaction.

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How do you maintain professionalism in a healthcare setting?

Explain your understanding of professionalism, including confidential patient interactions, maintaining a respectful demeanor, and presenting yourself appropriately in appearance and behavior as part of an Optometric Technician's responsibilities.

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What are the benefits of visual field testing and retinal screenings that you would communicate to patients?

Discuss the importance of these tests in detecting eye conditions early and how you would explain the benefits to patients. Ensure to highlight your role in promoting these tests as essential for their overall eye health.

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Our Mission: We help people by making quality eye care and eyewear more affordable and accessible. Our Vision: We believe everyone deserves to see their best to live their best. Our Values: Empowered to do what's right, committed to creating ha...

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Full-time, on-site
DATE POSTED
April 3, 2025

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